Reviews of Hugo's Family
T21A Đường Triệu Việt Vương, Phường 4, Thành phố Đà Lạt, Lâm Đồng, Da Lat, Vietnam
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Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewMaya is great, she's very friendly and welcoming! Place is cosy and has a friendly vibe, great area for relaxing and cute cats too!
N/A
Thank you so much for your kind review! We’re happy to hear you enjoyed your stay with us at Hugo Family Hostel."
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in June 2025
Verified reviewThe owner was really helpful. She might seem distant at first but would soon show her warm side when you approach. She has the customer’s best interest in mind which is a rare thing these days. She taught me a life lesson by just being her hardworking and positive self despite facing many life difficulties. Her son and the cats were fun to play with. The rooftop with the lake and garden view was a hidden gem.
My 4-bed dorm had no garden nor lake view and was definitely smaller than 25m2 as advertised. The mattress was smelly and uneven.
Thanks to come and stay at Hugo, thanks for your feedback all the best for you
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewLoved the family atmosphere, had good sleep and made great friends along the way I loved the rooftop, the common areas and delicious food that the owner cooked for us <3
Honestly, everything was great, at first I was worried not having fans or ac in the room would be hot, but Dalat has a cool climate so the temperature was perfect! Around day time it’s 25 degrees max and drops to about 18 at night (I stayed in June)
Thanks to come and stay at Hugo, I am so happy because that thanks for your feedback all the best for you
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 May 2025 · Stayed in April 2025
Verified reviewReviewed: 25 April 2025 · Stayed in March 2025
Verified reviewWindow in room
Staff was angry woman, barh room not good
Your booking is for a room without a balcony, no view and the window opens to the stairs inside the house Thank you for coming to Hugo and staying here wishing you all the best
Reviewed: 5 April 2025 · Stayed in March 2025
Verified reviewIncredibly friendly staff, delicious and affordable breakfast and always happy to help with organizing trips. Maya is a sweetheart—always smiling and loves to chat. Peaceful surroundings, beautiful view of the strawberry field and nicely tucked away from the city center. I’ll definitely be back and would recommend it to others.
thanks so much for your feedback All the best for you
Reviewed: 1 April 2025 · Stayed in March 2025
Verified reviewReviewed: 28 March 2025 · Stayed in March 2025
Verified reviewReviewed: 27 February 2025 · Stayed in February 2025
Verified reviewReviewed: 18 February 2025 · Stayed in February 2025
Verified reviewReviewed: 8 February 2025 · Stayed in February 2025
Verified reviewI had the most drama ever in this hostel.. We had an argument with the owner. In the process she was shouting, throwing trash around, breaking flower pots... I had to run away. If you decide to stay, make sure to be extra nice to the owner not to provoke disaster
Thanks for your feedback Have a good time for you All the best for you
Reviewed: 4 February 2025 · Stayed in February 2025
Verified reviewReviewed: 29 January 2025 · Stayed in January 2025
Verified reviewReviewed: 15 January 2025 · Stayed in January 2025
Verified reviewThe hostel was closed and telephone not answered
Hello we waiting you all day. you not come to check in and don't have any contact to me... why you say my hostel closed??
Reviewed: 16 December 2024 · Stayed in December 2024
Verified reviewquiet place and good service for such a small price. you can rent a bike at the hostel
thanks so much for your feedback. all the best for you Hugo's Family
Reviewed: 12 December 2024 · Stayed in December 2024
Verified reviewReviewed: 20 November 2024 · Stayed in November 2024
Verified reviewIncredibile Experience at Hugo’s family! The bed was comfortable and staff very kind! Thank you for all!
Thanks so much for your feedback all the best for you Maya from hugo
Reviewed: 22 October 2024 · Stayed in October 2024
Verified reviewReviewed: 21 October 2024 · Stayed in October 2024
Verified reviewReviewed: 6 October 2024 · Stayed in October 2024
Verified review