Room was a bit small. Mini-fridge didn't get cold. No dedicated, secure space for short-term baggage storage.

Room was clean, staff was freindly, and the location was convenient to tourist spots and restaurants. The breakfast was outstanding. Room was quiet at night which is pretty rare in Saigon. Free Wi-Fi was important for planning our trip to other cities. Most of the staff spoke English very well. We really enjoyed our stay!

Stayed in August 2025

Very little to be critical of. For the price range it's very good indeed.

The staff are outstanding. Very helpful. Shout out to Moon, super helpful, I don't think she ever sleeps. Vincent should have his own TV show. Also met Jan herself and she is lovely.

Stayed in August 2025

Great breakfast and nice fresh fruit platter when we arrived. Friendly and helpful staff

Stayed in August 2025

None

Staff are very kind. Free to upgrade room Very good location Walk to everywhere

Stayed in August 2025

The Lift is a bit small for anyone with big bags, but the boys will assist in delivering bags to your room. The dining area (breakfast included) is a bit warm and perhaps need better ventilation. No other facilities but it is ok, as I was always going out. And the weird thing in Vietnam, the location is where it is, but (don't know why?) Google Maps is just not accurate for most places !

This is a very good hotel to stay, right near the busy Bùi Viện Walking Street but without the noise. Accessible to the main Trần Hưng Đạo road where you can get the public bus (No.152) to-and-from the Airport. It is located on a wider clean alley instead of the common narrow alleyways typically found in HCMC. The staff was extremely helpful when I needed to buy some things for a special occasion. There is a also a good laundry shop right next door! Thank you to "Jans", "Moon", "Minh" and all the other staff who I cannot remember the Vietnamese names (sorry). I understand that the owner has 3 different properties in that area, so I must have stayed at the best one.

Stayed in August 2025

Cautionary note...the showers get really hot!

A perfect place to stay in Ho Chi Minh. Moon is such a wonderful host and the whole team went above and beyond to make us feel welcome and aid us with our trip planning. On arrival, Moon provided us with cool drinks and fresh fruit- a much needed treat after a long journey. Laundry service available next door and Moon helped with lots of information to enable us to enjoy our stay. She has a wonderful singing voice too! Lovely breakfasts with lots of great options.

Stayed in August 2025

In sum, nothing, nada, zero! I fully enjoyed my 2 two night stays!

Lots to like about the Jan Hostels, but mostly I liked the staff, especially Moon and Min, who both went way beyond the call of duty to make my stay in Saigon much better than good!

Stayed in August 2025

We stayed in both a double and deluxe. Standard room is small, but did the job and is good value for money. The staff were incredible! Giving us advice on tours, places to visit and helped us print our documents for our next destination.

Stayed in July 2025

Great location and the staff were super friendly and helpful. Comfortable end and good air con, bathroom was excellent and shower had great water pressure. Really good value for money!

Stayed in July 2025

very good, I was warmly welcomed by the receptionists, ready to guide me to places to play and eat, breakfast was delicious pho and fruit, I liked the room I stayed in the most because it was very clean and tidy, this place is right in the center so it is very convenient to travel and shop, and I will continue to return to Vietnam and stay at Jan hotel because everything is very good thank you all at Jan hotel

Stayed in July 2025

The room was very noisy so you can hear everything happening in the hallway. If there are louder guests at breakfast or in the hallway/lobby they might waker you up. Be mindful of that if you are a light sleeper. The shower was also not very hot at certain times, but this is avoidable.

Like other reviews also mentioned, the staff was amazing! Always smiling brightly and willing to help! The room was nice and the beds were comfortable. Especially for the price, I can’t think of a better stay in Ho Chi Minh.

Stayed in July 2025

Location, friendly and clean

Stayed in July 2025

Everybody was really kind and ready to help if needed. The room was perfect and clean, not so far from city center and clubs but without to hear all the noises from the street. We can only recommand !

Stayed in July 2025

The bed sheet could be cleaner.

We really enjoy living in Jan, with very nice and friendly staff. The location is perfect, and we can go everywhere in a very convenient way.

Stayed in July 2025

Really great poshtel with good amenities and great people. The staff was really helpful and very kind. They make you feel right at home.

Stayed in July 2025

Nothing, everything is good.

The stuff is really cute and helpful! The rooms are really clean and bed is super comfy. Also the breakfast is truly tasty, you can enjoy it while staying there. Highly recommend this place🩷

Stayed in July 2025

It was very nice and the staff super friendly!! Definitely recommend and helpful with everything. The location is super central and everything you need is nearby.

Stayed in July 2025

N/A

Moon was amazing her customer service really went above and beyond. Super welcoming and energetic which made the stay that much better!!

Stayed in July 2025

Nothing

Fabulous location, clean with great room and facilities. Very friendly and informative staff. Good breakfast included.

Stayed in July 2025

Within this price, almost none.

The staff

Stayed in July 2025

A warm welcome from Moon with a fruit plate and orange juice. The whole team is fantastic. I was only supposed to stay one night and extended for ten night. The room was spotless with a super comfortable bed. It was the first time I’d slept so well in eight months in Asia. I’ll definitely be returning to this hotel when I return to Ho Chi Minh City. I recommend it 100%

Stayed in June 2025

Very nice place to stay in HCMC ! Good breakfast, bed is comfy, everything was clean and recently renovated I'm guessing. Would highly recommend !

Stayed in June 2025

Bed was a little stiffer than what I am use to but this was a personal preference. Location is also a little challenging to find for grab drivers.

The staff were super friendly! I got recommendations on food, where to shop and they helped me with my grab back to the airport whilst it was raining. Location was also super close to everything.

Stayed in June 2025

Nothing really

Everything + very good Staff, very helpful

Stayed in June 2025