The climb up to the 4th floor.

The staff are wonderful and helpful, and the location is right in the bustling Old Quarter.

Stayed in April 2025

Just the mattress, but I now know that that is standard in Vietnam, and you get used to it.

We had an excellent stay at Joye Hotel. The staff gave us a warm welcome and were always available with helpful advice and suggestions on tours and places to visit. Our room was spacious, clean, and included a balcony overlooking a busy street, which gave us a great sense of the city’s energy. The hotel’s location is perfect—just a short walk to the Old Quarter and for people watching in the busy street below. It can be loud at night, but that didn't bother us. Great value for money—we’d definitely stay here again!

Stayed in April 2025

The staff were really kind & helpful, made every effort to make it a good experience for me as a solo female traveller. And the location was excellent - super central and close to the bus stops that take you out to other towns (Ha Long, Ha Giang etc).

Stayed in May 2025

On our first night we were given a room on the top floor 5th I think and there was no lift , I'm a pensioner so it was hard going , glad they moved us after that .

The location was great , right in the centre of the old quarter on a busy street . We stayed for 4 nights in two rooms the first was on the top floor then they moved us down to the 3rd floor both rooms were comfortable, clean and very quiet being at the back of the building . The staff were very friendly and were always smiling and helpful .We will be returning to Hanoi so will stay there again if there is a room available.

Stayed in March 2025

Very noisy in the street at night.

Great location in the heart of the Old Quarter

Stayed in March 2025

No elevator, only stairs

So close to everything, very clean

Stayed in February 2025

No elevator

Location very good

Stayed in February 2025

5th floor was a haul to get to with no elevator

Bed was super comfy

Stayed in February 2025

if want to enjoy beer street in Hanoi then its perfect location

Stayed in January 2025

very close to bar street and noisy (loud music) in the night

friendly staff

Stayed in January 2025

There’s no lift. It’s on a very busy street, there’s a pub next to it, so a bit loud.

The staff were extra friendly, and very nice and helpful. The place seems renovated; and new. But still had the homely vintage feel to it.

Stayed in December 2024

Lovely staff good location

Stayed in January 2025

Everything was great

The place location is great. It is right at the Old Quarter and very easy to reach it from the Airport (we used bus 86). The area was a little bit more noisy until 23-24h and then it's become quieter. We stayed in room 201 which has a nice balcony a d the room size was massive. We are family of 4 (2 adults and 2 kids) and we felt very comfortable at the room and the place in general.We stayed there for 2 days and planning to return again in 2 weeks time.

Stayed in December 2024

I arrived late at night, the hotel was locked but they put the number outside for me to call them. Yes, after I called them they opened the door but locked it immediately. It'd be nice if there's staff on standby as people may need to go out for food or drink at night and be able to get back to their room.

Location was the best

Stayed in November 2024

The hotel doesn’t have a lift / elevator. My room was in 4th floor and was a little exhausted to go upstairs after a tiring day. Please ask for room in lower floor if you have elders / ppl with knee issue.

Best location. Amazing host ! Excellent hospitality. Perfectly neat and value for money. Host is very prompt in responding to my questions after booking.

Stayed in November 2024

If you like walking up 4 sets of stairs to then have to walk back down them and let the staff know you aircon and lights are off for them.to tell you sorry they turn the power to the room off when not in use to then have to walk back up..never have i stayed somewhere they do this. Downright ridiculous (excuse was "some customers leave the aircon on" ' also whats the go with having to hand your key into the office everytime you want to leave the building? The doors are locked at 12am so when you want to come back into the hostel you have to knock on the door for someone to come? Another ridiculous thing. This hotel some strange ideas on how a hotel should be run

When the cleaner cleand the room she did a really great job

Stayed in August 2024

Loved the place a lot, the room size and cleanliness of the hotel is great. The staff are extremely nice and lovely. Would definitely recommend.

Stayed in August 2024

The famous beer street is right outside so it is quite loud in the evenings and at night time. For me it was fine, but light sleepers might have issues with that. Also, there’s no elevator and the stairs are pretty steep so it might not be convenient for everyone.

I had a great stay here! The hotel matched my expectations completely: very convenient location and super helpful and friendly staff! The upper rooms are well equipped with all essentials and have a cute balcony with nice view. The whole time I felt very comfortable.

Stayed in April 2024

It is a little dated.

It is located right in the middle of the Old Quarter beer street. It does mean its noisy till late, which was okay with me.

Stayed in May 2024

I liked all

I like this hotel because the personal is to attentive

Stayed in May 2024

City view was just a wall

Really good location and the owner was super friendly and helpful - he sorted us SIM cards, a service they don’t technically offer. Our air con wasn’t working but they fixed it very quickly

Stayed in March 2024

The hotel is on the pub street, so in the evening you need to move through the noisiest street in the city to get home. Our room did not have a proper window, as the window was facing the wall of another house - but it turned out to be an advantage because it was quieter, The rooms with windows face the street and it's rather noisy, you will need ear plugs probably. Also, people STOP TALKING IN HOTEL STAIRCASES, everyone can hear your conversations.

This is a very nice. clean and small home-style hotel where there are two rooms on the floor and a long staircase to each level. It is definitely worth its price, very clean and quite authentic. Definitely not a chain hotel. The location is right in the old quarter and it's easy to walk to all the main attractions. Well, if you have had a lot of experience of walking in Vietnam, because the city is as crazy as any Vietnamese city - no sidewalks, millions of motorbikes and all that.

Stayed in April 2024

Nothing but little bit Noise comes from Outside but It's okay.

Owner and Manager.They are Both Good people and other stuff also be good.They have sweet and smiling face always.

Stayed in April 2024

I suggest. You have to bring earplug when you book in this hotel since its the center area, its also a party area where you can hear all the party music outside.

Location is perfect. Staff are very kind and helpful. Exactly center area of Hanoi where you can find everything in one place.

Stayed in April 2024