Reviews of Hanoi Harmonia Hotel & Spa 4 stars
98 Hang Gai, Hoan Kiem, Hoan Kiem, Hanoi, Vietnam

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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewAlways a pleasure to come back at this place in the Old Quarter. I went two times during this month and the staff was always very nice and friendly.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewWe had a great stay at Hanoi Harmonia Hotel and Spa. The best part is the location, situated at the centre of the city making it very convenient to get around. The staff were also very friendly and helpful, always going above and beyond to make sure we felt comfortable. Their warm hospitality made my trip even more enjoyable. I would highly recommend this hotel to anyone visiting Hanoi!
On behalf of the Harmonia hotel team, we would like to sincerely thank you for choosing to stay with us. We truly appreciate your trust and support, and it was our great pleasure to have you as our guest. Your satisfaction is our top priority, and we will continue striving to provide the best service and experience possible. We very much look forward to welcoming you back on your next visit.
On behalf of the Harmonia hotel team, we would like to sincerely thank you for choosing to stay with us. We truly appreciate your trust and support, and it was our great pleasure to have you as our guest. Your satisfaction is our top priori… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewI had a wonderful experience at the Hanoi Harmonia Hotel & Spa. From the moment I arrived, I was impressed by the staff's dedication to ensuring a perfect stay. Their excellent communication and proactive approach to planning my trip made me feel completely taken care of. They offer a wide range of services that cater to every traveler's needs. The hotel's central location is another major plus. It is perfectly situated within walking distance of all the main attractions, restaurants, and markets, making it incredibly convenient to explore the city without any hassle. The rooms were spacious and impeccably clean, and the friendly, welcoming staff truly made the difference. A special thanks to the lovely Chloe, Julian, and Edward, whose warm hospitality and genuine smiles made me feel right at home. I highly recommend this hotel to anyone visiting Hanoi.
On the other hand, there were a few areas for improvement. I found the buffet to be small with a limited variety of food, and I hope to see more options in the future. Additionally, the hotel lacks a gym or swimming pool, which would have been a great amenity to have during my stay. Overall, despite these minor points, I highly recommend this hotel to anyone visiting Hanoi.
On behalf of the Harmonia hotel team, we would like to sincerely thank you for choosing to stay with us. We truly appreciate your trust and support, and it was our great pleasure to have you as our guest. Your satisfaction is our top priority, and we will continue striving to provide the best service and experience possible. We very much look forward to welcoming you back on your next visit.
On behalf of the Harmonia hotel team, we would like to sincerely thank you for choosing to stay with us. We truly appreciate your trust and support, and it was our great pleasure to have you as our guest. Your satisfaction is our top priori… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe Staff , The location is in city centre and very good ambience
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewRooms are very clean. Perfect locatiom for Traveller. Staff is very good
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewLocation of the hotel and the staff, especially Edward
No balcony, rooms were small and no ventilation.
On behalf of Harmonia hotel team, we sincerely thank you for staying with us and for sharing your review. We are pleased to know that you were happy with our location and with the service of our staff, especially Edward. Regarding your comments about the balcony and room size, we would like to kindly note that you booked the Family Room, and all information about this room type – including the absence of a balcony – was clearly mentioned in the room description. We truly appreciate your understanding and hope to have the opportunity to welcome you back in the future with a room type that better matches your preferences.
On behalf of Harmonia hotel team, we sincerely thank you for staying with us and for sharing your review. We are pleased to know that you were happy with our location and with the service of our staff, especially Edward. Regarding your comm… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewWe liked the location, the size of the room, good value
The pillows were not very comfortable. Breakfast doesn’t offer many options. Sometimes you can see very small ants walking on the floor or on desk but i think it’s normal in Hanoi
Thank you very much for choosing to stay with us and for taking the time to share your review. We are delighted to know that you were satisfied with our location, the room size, and the overall value of your stay. Regarding your comments, we would like to kindly clarify that all our rooms are equipped with 4 pillows – 2 soft and 2 firm – to better suit the preferences of different guests. For breakfast, we offer a buffet with a wide selection of Asian, Western, and also vegetarian dishes to provide more variety and choice. As for the small ants, we sincerely appreciate your understanding. Vietnam has a tropical climate, and from time to time, some of these “little creatures” may appear. Please rest assured that they are completely harmless, and our team is always working hard to maintain cleanliness and improve the overall guest experience. Once again, thank you for your valuable feedback, and we truly hope to have the pleasure of welcoming you back in the near future.
Thank you very much for choosing to stay with us and for taking the time to share your review. We are delighted to know that you were satisfied with our location, the room size, and the overall value of your stay. Regarding your comments, … Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewOn behalf of the Harmonia hotel team, we would like to sincerely thank you Anjana for choosing to stay with us. We truly appreciate your trust and support, and it was our great pleasure to have you as our guest. Your satisfaction is our top priority, and we will continue striving to provide the best service and experience possible. We very much look forward to welcoming you back on your next visit.
On behalf of the Harmonia hotel team, we would like to sincerely thank you Anjana for choosing to stay with us. We truly appreciate your trust and support, and it was our great pleasure to have you as our guest. Your satisfaction is our top… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewVery clean room, great facilities. Big thank you to Chloe and the rest of the staff who were so welcoming, helpful with recommendation and made sure we had everything we needed :)
On behalf of the Harmonia hotel team, we would like to sincerely thank you Josh for choosing to stay with us. We truly appreciate your trust and support, and it was our great pleasure to have you as our guest. Your satisfaction is our top priority, and we will continue striving to provide the best service and experience possible. We very much look forward to welcoming you back on your next visit.
On behalf of the Harmonia hotel team, we would like to sincerely thank you Josh for choosing to stay with us. We truly appreciate your trust and support, and it was our great pleasure to have you as our guest. Your satisfaction is our top p… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewWe had a wonderful stay at Harmonia hotel. The location was perfect, the room comfortable and the staff very helpful and kind
On behalf of the Harmonia hotel team, we would like to sincerely thank you Chiara for choosing to stay with us. We truly appreciate your trust and support, and it was our great pleasure to have you as our guest. Your satisfaction is our top priority, and we will continue striving to provide the best service and experience possible. We very much look forward to welcoming you back on your next visit.
On behalf of the Harmonia hotel team, we would like to sincerely thank you Chiara for choosing to stay with us. We truly appreciate your trust and support, and it was our great pleasure to have you as our guest. Your satisfaction is our top… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in July 2025
Verified reviewPerfect location, very friendly and helpful staff, good breakfast, clean room, cool tv
On behalf of the Harmonia hotel team, we would like to sincerely thank you Andrey for choosing to stay with us. We truly appreciate your trust and support, and it was our great pleasure to have you as our guest. Your satisfaction is our top priority, and we will continue striving to provide the best service and experience possible. We very much look forward to welcoming you back on your next visit.
On behalf of the Harmonia hotel team, we would like to sincerely thank you Andrey for choosing to stay with us. We truly appreciate your trust and support, and it was our great pleasure to have you as our guest. Your satisfaction is our top… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewI loved everything about this property. The staff, the facilities, everything was great. Amazing value for money :)
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewWe have come and gone from Harmonia as we’ve explored Vietnam over several trips. We have appreciated their invaluable assistance with transport & trip planning. We’ve appreciated timely check-in, the size, comfort, cleanliness and amenity of rooms and the pleasant assistance of staff. The variety of the breakfast buffet has been enjoyed. We like staying at Harmonia so much we’ve already booked our next stay!
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewVery comfortable stay. Lovely property, very clean and very professional, friendly staff. Effortless from check in to check out. Excellent value for money 🤗
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Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewGreat hotel, convenient location with a lovely breakfast to start my day. I have stayed before and i have already booked my next stay. This property ticks all boxes and is excellent value for money. A shout out to the staff who are just amazing :)
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Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewWe’ve stayed at Harmonia over three trips in three years. Its location, service and excellent standard keeps us coming back.
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewI love this hotel. It has everything I need. I’ve stayed before and have already booked my next stay. Amazing friendly staff, very clean, comfortable and great location. Very good value for money. See you next time 😃
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Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewHarmonia Hotel was the perfect place to stay. A great location in the midst of the hustle and bustle of the old city. Great coffee shops, restaurants, street food, and unique shopping 🛍️ Absolutely nothing is ever too much trouble for the staff at the hotel. The great facilities and great team are the reason we stay there and recommend it to friends and family.
Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewEverything. Lovely hotel. I have stayed here before and I have already booked my next stay. Great staff, lovely facilities and breakfast. Very relaxed atmosphere. Love it 🙏🙏♥️♥️
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