Reviews of Keypad Hotel - 87 Nguyễn Khang
3 Ngõ 87 Nguyễn Khang, Cau Giay, Hanoi, Vietnam
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Reviewed: 18 July 2024 · Stayed in July 2024
Verified reviewReviewed: 13 June 2023 · Stayed in May 2023
Verified reviewReviewed: 4 June 2023 · Stayed in May 2023
Verified reviewReviewed: 3 May 2023 · Stayed in May 2023
Verified reviewA very clean, new room with comfortable bed. I really liked that it’s away from the loud areas of the city and my room had a small balcony, AC and tv.
The shower goes from cold to very hot in no time (I was in room 504, so maybe worth checking ). And the wifi was unreliable on the last day, however the reception staff was very helpful and shared their data with me .
I would like to thank you for trusting and choosing Keypad hotel. We will always try our best to give you the best experience. Hope you will visit the hotel when you have the opportunity. I wish you health and much happiness in life. Would like to thank !
I would like to thank you for trusting and choosing Keypad hotel. We will always try our best to give you the best experience. Hope you will visit the hotel when you have the opportunity. I wish you health and much happiness in life. Would… Show more
Reviewed: 5 April 2023 · Stayed in March 2023
Verified reviewThe room was nice and basic with good interior.
Staff at front desk didn't speak any English and insisted on keeping our passports which we refused. Once getting to our rooms noticed the gold bar lock had been removed from both our rooms which felt uncomfortable. There were ants in the room but couldn't work out where they were coming from. We were woken consistently between 7:30 and 10am by other guest shouting and banging around the the hallway. Would not return.
I would like to thank you for trusting and choosing Keypad hotel. We sincerely apologize for the not-so-perfect experience. We will always try our best to give you the best experience. Hope you will visit the hotel when you have the opportunity. I wish you health and much happiness in life. Sincerely thank you!
I would like to thank you for trusting and choosing Keypad hotel. We sincerely apologize for the not-so-perfect experience. We will always try our best to give you the best experience. Hope you will visit the hotel when you have the opportu… Show more
Reviewed: 14 March 2023 · Stayed in February 2023
Verified reviewReviewed: 7 March 2023 · Stayed in March 2023
Verified reviewA comfortable stay. The staff were friendly and helpful.
The room was fine but it didn’t look as nice as it does in the photos. it’s advertised as a large double bed but it’s just a standard double. The bedding had a burn hole in it which made it not feel very clean. Location-wise it’s not ideal if you want to explore Hanoi as you’d need to taxi in to the old town really.
Reviewed: 4 March 2023 · Stayed in February 2023
Verified reviewFelt at home , comfortable
Reviewed: 2 March 2023 · Stayed in March 2023
Verified reviewReviewed: 26 February 2023 · Stayed in February 2023
Verified review- Cosy room - Comfortable bed - Netflix on the tv was a great addition - Did everything we needed it to do! - A pleasant stay
- We had a slight ant problem in the bathroom and near the kettle with the coffee and tea - There were really loud vibrations/ rumbling coming from above us, maybe an industrial tumble dryer/ boiler?
Reviewed: 20 February 2023 · Stayed in February 2023
Verified reviewReviewed: 20 February 2023 · Stayed in February 2023
Verified reviewThe hotel was comfortable, clean and modern.
It was a bit noisy.. can hear other guests and street noise
Reviewed: 6 February 2023 · Stayed in January 2023
Verified reviewit is reasonable price and room was well-equipped
near to the market so noisy a little bit
Reviewed: 4 February 2023 · Stayed in February 2023
Verified reviewroom was clean
was very noisy even inside the room, and it smelt like people were smoking all around the hotel.
Keypad hotel apologizes for not giving you a good experience. Thank you for your comments. We appreciate it and will try our best to make you feel more satisfied. Wish you always cheerful and happy. Keypad hotel thank you very much.
Reviewed: 1 February 2023 · Stayed in January 2023
Verified reviewReviewed: 27 January 2023 · Stayed in January 2023
Verified reviewEverything clean, confortable bed. Nice staff. Quiet location but far from city center, you can take bus 24 which is in a 10min walking distance and go to the center for 7k. Good WiFi.
We've got a room in the first floor and the reception is very noisy at night, you can here everything, the staff has music on, shouts, people nocking in doors... Our room was small and no windows, you could smell tobacco don't know from where. Didn't refill the water or the coffee or tea. No English at all.
Reviewed: 14 January 2023 · Stayed in January 2023
Verified reviewReviewed: 9 January 2023 · Stayed in January 2023
Verified reviewReviewed: 8 January 2023 · Stayed in January 2023
Verified review