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Reviews of Koi Resort & Spa Hoi An 5 stars

Cua Dai Beach, Au Co, Cua Dai, Hoi An, Vietnam

#230 of 335 hotels in Hoi An

Guests' Choice

Review score

Based on 349 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    8.7

  • Facilities

    8.8

  • Staff

    9.2

  • Value for money

    8.8

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 30 August 2025

    9.0
    Spacious rooms, great breakfast, but beach disappointment
    • Leisure trip
    • Group
    • Bungalow with Garden View
    • Stayed 6 nights

    The main pool was temporarily out of service on arrival, and the secondary pool excluded children; pool hours also end early, limiting evening swims. Reception felt long-winded at check‑in, with extended explanations that did not add value, leaving a poor initial impression that improved over time. On-site restaurant pricing can feel comparable to European levels; dining in town often offers better value for similar quality. The beach in front of the resort is quite unpleasant, so we chose to take a Grab to An Bang instead.

    Resort feel with very large rooms and an impressively big, ultra-comfortable bed; overall cleanliness is excellent throughout the property. Attentive, kind staff who are courteous and responsive to individual needs, with service improving notably over the stay and creating a friendly atmosphere. The team even assisted with last‑minute tickets to the Memories show, which is convenient. Very good food on site and a rich, generous breakfast with Vietnamese and international selections frequently highlighted by guests. Easy access to Old Town via taxi/Grab, plus a complimentary shuttle to the center at set times that simplifies outings.

    Stayed in August 2025

  • Reviewed: 12 August 2025

    8.0
    Great value for money, would stay again
    • Leisure trip
    • Couple
    • Bungalow with Garden View
    • Stayed 7 nights
    • Submitted via mobile

    The adult only pool is showing signs of age and is in need of a little TLC. Other guests- 1- don’t take your kid to the adult only pool then argue with staff, who are paid very little. 2- don’t treat the communal spaces outside rooms as your personal lounge - two mornings in a row we were woken early by large groups having far too loud conversations outside our door and children screaming. It’s inconsiderate.

    Location and scenery are excellent- you can easily walk to local restaurants and the beach, plus An Bang beach and Hoi An centre an easy and cheap cab ride away. The 2 pools are great. Rooms are spacious. Breakfast and good options are good and portions are huge.

    Stayed in August 2025

  • Reviewed: 7 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Four-Bedroom Villa with Private Pool and River View
    • Stayed 4 nights
    • Submitted via mobile

    The only thing we didn’t like was the lack of shower in the master suite. We only had a bath downstairs which was a little frustrating.

    Beautiful hotel in gorgeous surroundings. We had a four bedroom villa with private pool.

    Stayed in August 2025

  • Reviewed: 25 July 2025

    10
    Exploring Hoi an
    • Leisure trip
    • Group
    • Bungalow with Lagoon View
    • Stayed 3 nights
    • Submitted via mobile

    Wow what awesome resort. Great location. Paradise setting. And located less than 10 minutes from Hoi an

    Stayed in July 2025

  • Reviewed: 24 July 2025

    9.0
    Wonderful stay in Hoi An! Loved our time here. Thank you so much.
    • Leisure trip
    • Couple
    • Bungalow with Garden View
    • Stayed 5 nights

    The only thing we would have liked, which is a necessity for the heat, is for the hotel to have an easily accessible drinking fountain in the main area or pool. To fill our water bottles, we had to walk to the water dispenser in the gym every time or buy big bottles of water when out in the town. So please install a water fountain / dispenser in the lobby or by the pool for future guests and the hotel will be perfect!

    My wife and I loved this hotel! We had such a fantastic 5 days here whilst visiting Hoi An. The staff were incredibly helpful, amazing location (you feel like you're on your own private island when you cross the bridge), and the hotel itself was beautiful. Amazing grounds and what a comfortable room with a big bathroom, bath and a balcony. The food was exceptional when we just wanted to stay at the hotel for dinner/lunch, and we loved the breakfasts every morning. It was nice to have the option for a quiet adults-only pool beside the spa and the option to use the gym. Staff couldn't do more to help with your stay and appreciated the shuttle bus in and out of Hoi An, but was easy to book a grab when you wanted to go at different times.

    Stayed in July 2025

  • Reviewed: 19 July 2025

    8.0
    Enjoyed it more as time went on
    • Leisure trip
    • Family with young children
    • Superior Twin Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Pool

    Pool setting - average but spa pool lovely. Bit disorganised with bikes but staff very helpful. Beds and pillows incredibly comfortable

    Stayed in July 2025

  • Reviewed: 17 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Twin Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    They do not have bicycles. Beach towels are dirty.

    Atmosphere

    Stayed in July 2025

  • Reviewed: 11 July 2025

    10
    Stay was great. Rooms are good. Overall a great experience.
    • Leisure trip
    • Group
    • Bungalow with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Options of Vegetarian food is negligible.

    Great property. Courteous staff. Good facilities.

    Stayed in June 2025

  • Reviewed: 10 July 2025

    8.0
    Lovely resort with exceptional staff
    • Leisure trip
    • Family with young children
    • Bungalow with Lagoon View
    • Stayed 4 nights
    • Submitted via mobile

    Only 15 people can fit on the shuttle so it’s often booked out but easy to get a taxi into town.

    Lovely resort and very helpful staff. Very comfortable beds and big pool with many daybeds.

    Stayed in July 2025

  • Reviewed: 6 July 2025

    10
    A week in paradise
    • Leisure trip
    • Family with young children
    • Four-Bedroom Villa with Private Pool and River View
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Location was fantastic Staff were amazing Breakfast was wonderful

    Stayed in June 2025

  • Reviewed: 27 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Bungalow with Lagoon View
    • Stayed 2 nights
    • Submitted via mobile

    The internal lake was smelly at low tide and had rubbish floating around in it

    It was quiet and a short walk to the beach ,but NOT beach front as stated in booking.com advertising.

    Stayed in June 2025

  • Reviewed: 27 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Bungalow with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Quiet and tranquil. Loved the small pool. Great range at breakfast

    Stayed in June 2025

  • Reviewed: 22 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Bungalow with Lagoon View
    • Stayed 2 nights
    • Submitted via mobile

    Beautifully maintained, looks even better in person than the photos. Staff were friendly and accommodating. The hotel is right next to the beach, and about 10 mins outside of Hoi An Old Town, which meant you’re away from the noise and can relax. Room was beautiful, air con and WiFi were great. The hotel provides a free shuttle into town, and the breakfast was good. We would definitely stay again.

    Stayed in June 2025

  • Reviewed: 21 June 2025

    9.0
    Lovely stay.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa with Private Pool and River View
    • Stayed 4 nights
    • Submitted via mobile

    The lizards inside our villa, it seems like something we need to cope and live with, I did not like their beach. We need to cross the road to reach there, and the facilities at the beach is not satisfying at all.

    The breakfast, the restaurant, the helpful staff, and the swimming pool.

    Stayed in June 2025

  • Reviewed: 2 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa with Private Pool and River View
    • Stayed 3 nights

    Ground floor of the villa was a bit awkward. Private pool was cold and I expected it to be more outdoors than it was. Other units had hammoks but not ours. The gym was really poor. Amazing location and view tho.

    Really good AC in the bedrooms. Comfortable rooms.

    Stayed in May 2025

  • Reviewed: 29 May 2025

    10
    A true resort! Absolutely outstanding.
    • Leisure trip
    • Group
    • Three-Bedroom Villa with Private Pool and River View
    • Stayed 2 nights

    Nothing at all.

    We stayed in a 3 bedroom Villa with an indoor private pool. What a beautiful place. Everything was outstanding, from the pickup at the entry over the bridge, to check in and to being brought to our villa and given a tour. We were also greeted with a big fruit basket and cake on arrival. Our villa was huge and very nice. We had our own pool which we used at night! It is equipped with everything you need. The beds were very comfortable. The location was superb, across from the very nice beach and with views of the rivers running through the property full of coconut trees. The main pool was huge and facilities were great. Breakfast was exceptional, the best I have ever had anywhere in my travels. The staff were beautiful and always greeting us everywhere we went. The shuttle service into the old town was convenient too. I would highly recommend this resort!

    Stayed in March 2025

  • Reviewed: 28 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Bungalow with Lagoon View
    • Stayed 5 nights
    • Submitted via mobile

    Great location. Beautiful gardens and best outdoor pool. Close to town centre but far enough away for peace and quiet. Located right near the beach. Would highly recommend.

    Stayed in May 2025

  • Reviewed: 27 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Bungalow with Lagoon View
    • Stayed 2 nights

    One small problem sadly one of the cleaning staff took my laptop case when cleaning the room . Thank God thats all that was taken that put a small disappointment on a wonderful stay

    Everything was fabulous breakfast was spectacular pool and everything was great

    Stayed in May 2025

  • Reviewed: 26 May 2025

    9.0
    Excellent location, great rooms and facilities, would stay again.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa with Private Pool and River View
    • Stayed 5 nights

    We were a family travelling with multiple adults and a toddler and stayed in the v3br villa - what a wonderful place to stay. We had all we needed, the private pool was excellent and there was plenty of space for everyone to spread out. Hotel facilities excellent and the breakfast was outstanding, something for everyone.

    Stayed in May 2025

  • Reviewed: 24 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Bungalow with Lagoon View
    • Stayed 7 nights
    • Submitted via mobile

    The room is narrow. One can’t walk past the bed with the closet door open

    The bed was very comfortable

    Stayed in May 2025

  • Reviewed: 22 May 2025

    10
    Perfect restful break on our trip through Vietnam
    • Leisure trip
    • Couple
    • Bungalow with Lagoon View
    • Stayed 3 nights

    beautiful pool, fantastic restaurant, great service. Felt luxurious throughout, immaculately maintained. A fabulous resort

    Stayed in April 2025

  • Reviewed: 22 May 2025

    10
    Loved every bit of our time there the staff couldn’t of been more friendly and we will 100 percent be going back (not no
    • Leisure trip
    • Family with young children
    • Superior Twin Room with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    That we wasn’t there longer :(

    The location was perfect, short walk to the beach A 10-15 minutes free shuttle bus to Hoi an was such a lovely touch. The aesthetics of the hotel was just so stunning

    Stayed in May 2025

  • Reviewed: 19 May 2025

    10
    Beautiful relaxing resort stay!
    • Leisure trip
    • Couple
    • Bungalow with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Nothing to dislike

    The location right near Cua Dai beach was just perfect - lots of great little restaurants nearby. The free shuttle into town was also great. The resort itself is beautiful with perfectly manicured gardens, pools and lovely restaurants including the magnificent breakfast buffet. The bed was very comfortable and the area is quiet at night. Friendly, beautiful staff who were there for anything we needed.

    Stayed in May 2025

  • Reviewed: 16 May 2025

    8.0
    Tranquil, relaxing stay in a beautiful part of the world
    • Leisure trip
    • Couple
    • Bungalow with Lagoon View
    • Stayed 5 nights
    • Submitted via mobile

    It was further from hoi an acnient town than advertised and staff could have been more attentive around the pool when we were hoping to order drinks.

    Beautiful tranquil resorts with amazing facilities and staff.

    Stayed in May 2025

Showing 1 – 25

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