the room is very clean.

Stayed in July 2025

The bathroom was pretty dirty, a lot of other people’s hair on the floor from showering

Good place to stay for the night, room was clean, had to check in very late and hihi was extremely helpful and kind. Allowed us to check out late free of charge, recommend these guys.

Stayed in May 2025

The room facing away from the lake is toward a community, which can be a little noisy in the morning.

Friendly and helpful staff, excellent location, clean and well stocked room. I was able to check in a bit early. There are a few nice cafes within walking distance as well.

Stayed in April 2025

The view was superb, highly recommend!

Stayed in March 2025

The room had a smell. The hot water can not supply enough for the bath even let's it run an hour before.

Good view to the lake, good price and nice staff.

Stayed in February 2025

The bathtub wasn't heating water. But the shower is fine The location is slightly far from Old Hanoi

I liked the staff - they spoke in English and they were very helpful. Trust me this is handy in a city that most people don't speak in english They even assisted in paying for the taxi when i didn't have any cash. I reimbursed them later using card

Stayed in February 2025

Ha, the lady on reception, was super helpful and friendly and speaks great English. The hotel is relatively new and you can tell, the decor is done really nicely. This is by the larger lake more north of the old quarter but it is quick to get in if you want to. Good working TV with netflix and YouTube. Nice to have towel changes and fresh water each day. As in other reviews, there is a sewage smell in the bathroom once it's used but didn't bother me, especially when door closed. Wish the balcony doors locked better, and if you have a balcony onto the back street it can be super loud in the morning.

Stayed in February 2025

Very clean and nice rooms, Ha was very helpful and helped me in booking transport the next day too good location and right by the river

Stayed in February 2025

New and clean hotel! Very nice staff!

Stayed in February 2025

Nothing much really. Everything was amazing.

The location in Tay Ho by the lake, the new rooms and the easy customer service. And not to mention, i love the cafe right outside to the hotel entrance. Laundry on premises and my room was cleaned everyday. I kept extending my stay. Was here for 10 nights and it was the perfect base to check out Hanoi. Also the wifi was fast.

Stayed in January 2025

Sometimes the shower was not getting hot water

Attention from the staff

Stayed in December 2024

Just lack of hot water ,we westerners like a hot shower lol otherwise all good.

Location,staff were helpful,cheerful, actually got a scooter ride from front desk Jason to where I needed to go ,great experience on the scooter lol, always room for improvement but kindness is the most important I think. Would recommend for sure

Stayed in November 2024

No place to chill and drink a coffee as constant traffic

Location was fine ,but constant traffic on the road next to the lake ,,good little alleyways to get away from the noise with intresting coffee and small Bahmi stalls

Stayed in November 2024

when i open the door room, i really surprise about view and furnitures. I will come back next time!

Stayed in November 2024

none

The staff (male and female) are all well-liked and serve all guests in an excellent manner. We wish them success. We also have to mention the beautiful location of the hotel and the view of the lake, which gives an impression of comfort and a beautiful view, and take pictures through the hotel rooms....Thank you.

Stayed in November 2024

The staff was great, from the friendly and helpful house keeping manager to Anh from the front office and especially Ha who was of exceptional help, she went above and beyond to provide comfort for the residents.

Stayed in September 2024

A little far from the city centre but grab is a cheap transport option

Very clean and good value for money

Stayed in September 2024

I think the photos look better than in real life. The room we stayed in didn't have the best blinds and light came through

The room was okay. More of a harder style bed. But the bathtub was a nice touch

Stayed in June 2024

The room was tidy and and the bed very comfortable. The staff were super nice as well. I will surely visit again.

Stayed in July 2024

Still completing renovation

Great view of the lake Busy location Easy trip to airport

Stayed in April 2024

Unfortunately the smell from the bathroom was terrible!

View is good! Bath tub is clean and I think it’s very important! People who work there are really kind and helpful

Stayed in April 2024

This review is hidden because it doesn't meet our guidelines.

amazing view in Tay Ho district.

Stayed in July 2025

everything is good.

Stayed in June 2025