Recensioni su Laluna Hoi An Riverside Hotel & Spa 4 stelle

Dear Roberta, Thank you for taking the time to share your feedback with us. We are glad that you enjoyed our clean facilities and convenient location close to the center. We also truly appreciate your comments regarding the breakfast. Your feedback about the variety and the coffee options is very valuable, and we will certainly review this with our team to improve the experience for our future guests. It was a pleasure to host you, and we hope to have the opportunity to welcome you back again, where you can notice the improvements made. Warm regards, Laluna Team

Dear Roberta, Thank you for taking the time to share your feedback with us. We are glad that you enjoyed our clean facilities and convenient location close to the center. We also truly appreciate your comments regarding the breakfast. You… Mostra altro

Dear Daniele, Thank you very much for sharing your experience with us. We are delighted to know that you enjoyed our excellent location within walking distance to the Old Town, as well as the service from our helpful staff and the meals at our restaurant. Your kind words mean a lot to our team and encourage us to continue delivering the best experience to our guests. We truly look forward to welcoming you back for another memorable stay in Hoi An. Warm regards, Laluna Team

Dear Daniele, Thank you very much for sharing your experience with us. We are delighted to know that you enjoyed our excellent location within walking distance to the Old Town, as well as the service from our helpful staff and the meals at… Mostra altro

Dear Paolo, Thank you very much for choosing our hotel and for taking the time to share your review. We are so pleased to know that you enjoyed our central location, the warm welcome from our team, and the helpful tips that made your stay more convenient. Your kind words are a great motivation for us to continue delivering the best service to our valued guests. We also sincerely appreciate your comments regarding the room facilities. Such feedback is very valuable, as it helps us to continuously improve and enhance the comfort of our guests in the future. It was truly our pleasure to have you with us, and we look forward to welcoming you back soon for another pleasant stay in Hoi An. Warm regards, Laluna Team

Dear Paolo, Thank you very much for choosing our hotel and for taking the time to share your review. We are so pleased to know that you enjoyed our central location, the warm welcome from our team, and the helpful tips that made your stay … Mostra altro

Dear Nicola, Thank you very much for sharing your experience with us. We are delighted that you enjoyed our convenient location, friendly staff, rich breakfast, and the quality of food at our restaurant. We also appreciate your comments regarding the bicycle service and will certainly take this into consideration for improvement. Your feedback is very valuable to us, and we truly hope to have the opportunity to welcome you back for an even better stay. Best regards, Laluna Team

Dear Nicola, Thank you very much for sharing your experience with us. We are delighted that you enjoyed our convenient location, friendly staff, rich breakfast, and the quality of food at our restaurant. We also appreciate your comments r… Mostra altro

Dear Daniele, Thank you so much for your fantastic feedback! We are thrilled to hear that you loved our layout, rooms, and swimming pool, as well as the breakfast experience. It’s also wonderful to know that Mr. Chau was able to assist you and make your stay even more comfortable. Your kind words are the greatest motivation for our team. We truly appreciate your recommendation and look forward to welcoming you back for another relaxing stay with us soon. Warm regards, Laluna Team

Dear Daniele, Thank you so much for your fantastic feedback! We are thrilled to hear that you loved our layout, rooms, and swimming pool, as well as the breakfast experience. It’s also wonderful to know that Mr. Chau was able to assist yo… Mostra altro

Dear Maia Hung, Thank you so much for sharing your kind feedback. We are delighted to hear that you enjoyed your stay with us and appreciated our convenient location near the historic center. Your kind words about Mr. Chau’s friendliness and support truly mean a lot — we will be sure to share this with him. We hope to have the pleasure of welcoming you back to Hoi An in the future. Best regards, Laluna Team

Dear Maia Hung, Thank you so much for sharing your kind feedback. We are delighted to hear that you enjoyed your stay with us and appreciated our convenient location near the historic center. Your kind words about Mr. Chau’s friendliness a… Mostra altro

Dear Alessio, Greetings from Laluna Hoian Riverside Hotel & Spa! Thank you very much for taking the time to share your experience with us. We are delighted to hear that you found our hotel excellent, welcoming, and clean, and that our location near the center was convenient for your stay. Mr. Chau and the entire team truly appreciate your kind words regarding our hospitality. Feedback like yours motivates us to continue providing the best service and memorable experiences for all our guests. We sincerely hope to have the pleasure of welcoming you back to Laluna Hoian Riverside Hotel & Spa on your next visit to Hoi An. Best regards, Laluna Team

Dear Alessio, Greetings from Laluna Hoian Riverside Hotel & Spa! Thank you very much for taking the time to share your experience with us. We are delighted to hear that you found our hotel excellent, welcoming, and clean, and that our… Mostra altro

Dear Alessia,, Thank you very much for your kind words! We’re delighted that you enjoyed our excellent location, good breakfast, and comfortable rooms. Your special mention of our staff will be happily shared with him, He will be thrilled to know she made your stay even more enjoyable. We truly appreciate your recommendation and look forward to welcoming you back soon! Thank you! Laluna Team

Dear Alessia,, Thank you very much for your kind words! We’re delighted that you enjoyed our excellent location, good breakfast, and comfortable rooms. Your special mention of our staff will be happily shared with him, He will be thrilled … Mostra altro

Dear Giorgia, Thank you for sharing your detailed feedback. We’re glad you enjoyed our convenient location near the center, our breakfast, and the comfort of your room. We’re truly sorry for the inconvenience you experienced regarding the payment process on arrival, and we will work with our team to ensure such situations are handled more smoothly in the future. We also appreciate your comments about the room temperature and will review ways to improve comfort for our attic rooms. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back for an even better experience. Kind regards, Laluna Team

Dear Giorgia, Thank you for sharing your detailed feedback. We’re glad you enjoyed our convenient location near the center, our breakfast, and the comfort of your room. We’re truly sorry for the inconvenience you experienced regarding the … Mostra altro

Dear Fabio, Thank you so much for your wonderful feedback! We’re thrilled to hear that everything was perfect throughout your stay – from our attentive staff, especially Mr. Chau and Mrs. Tina, to the breakfast, swimming pool, and the excursions and transfers arranged for you. Your kind words truly mean a lot to our team. It was our pleasure to host you, and we hope to welcome you back to Hoi An again soon for another memorable stay. Warmest regards, Laluna Team

Dear Fabio, Thank you so much for your wonderful feedback! We’re thrilled to hear that everything was perfect throughout your stay – from our attentive staff, especially Mr. Chau and Mrs. Tina, to the breakfast, swimming pool, and the ex… Mostra altro

Dear Giulia, Thank you so much for your lovely review and for taking the time to share your experience with us! We’re absolutely delighted to hear that you felt well taken care of during your stay. Your kind words about our team — especially Chau — truly mean a lot. We’re proud to have such dedicated and attentive staff members who go above and beyond to support our guests. We’ll be sure to pass along your appreciation to Chau — it will certainly make her day! It was a pleasure having you with us, and we’re so grateful for your recommendation. We hope to have the chance to welcome you back again soon for another seamless and memorable stay. Warmest regards, Laluna Team

Dear Giulia, Thank you so much for your lovely review and for taking the time to share your experience with us! We’re absolutely delighted to hear that you felt well taken care of during your stay. Your kind words about our team — especia… Mostra altro

Dear Eleonora Flavia, Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed our excellent location and found the swimming pool convenient and relaxing — especially for families. It’s always our goal to provide a perfect and comfortable experience, so your kind words truly mean a lot to us. We hope to welcome you and your family back to Laluna Hoian Riverside Hotel & Spa again soon! Warm regards, Laluna Team

Dear Eleonora Flavia, Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed our excellent location and found the swimming pool convenient and relaxing — especially for families. It’s always our goal to pr… Mostra altro

Dear Deborah, Thank you so much for this incredibly detailed and heartfelt review! We’re absolutely thrilled to hear that everything about your stay at Laluna Hoi An Riverside Hotel & Spa was perfect for you. From the ideal riverside location and well-appointed room to the quality of our amenities and cleanliness, it’s truly rewarding to know that our efforts helped make your stay so enjoyable. We’re especially glad you appreciated the little touches — from the in-room comforts like tea-making sets and quality linens, to the thoughtful bathroom amenities (including conditioner!). It's also wonderful to hear you enjoyed our efficient laundry service, relaxing pool area, and fresh food and drinks by the poolside — thank you for mentioning the mango juice and the shrimp rolls! Your compliments on the breakfast variety and our attentive egg station chef mean a lot to us, as does your recognition of our kind and helpful staff. We're very happy the tour to Huế added something special to your trip. It’s an honor to be considered one of the best hotels you’ve ever stayed in. Your words are not only encouraging to our team, but also incredibly helpful to future travelers. Thank you again for choosing Laluna, and we truly hope to welcome you back in the near future! Best regards, Laluna Team

Dear Deborah, Thank you so much for this incredibly detailed and heartfelt review! We’re absolutely thrilled to hear that everything about your stay at Laluna Hoi An Riverside Hotel & Spa was perfect for you. From the ideal riverside l… Mostra altro

Dear Giulia, Thank you so much for your thoughtful and detailed review! We’re truly happy to hear that you enjoyed your stay with us — from our peaceful yet central location to our attentive staff, convenient transfer service, and relaxing spa. It’s great to know that you also appreciated the breakfast variety, the cleanliness, and the pool, especially during Hoi An’s warm days. Thank you for recommending our laundry service as well — we’re glad it added comfort to your trip. We do apologize for the inconvenience with the air conditioning. Your feedback is very helpful, and we will have our maintenance team look into this to ensure a better experience for future guests. It was a pleasure hosting you, and we hope to welcome you back to Laluna Hoi An Riverside Hotel & Spa again soon! Best regards, Laluna Team

Dear Giulia, Thank you so much for your thoughtful and detailed review! We’re truly happy to hear that you enjoyed your stay with us — from our peaceful yet central location to our attentive staff, convenient transfer service, and relaxing… Mostra altro

Dear Beatrice, Thank you so much for your kind review! We're delighted to hear that you enjoyed our convenient location, clean and spacious room, and that our team—especially Chau—was able to assist you during your stay. It was our pleasure to help organize your tours and provide a space to freshen up after check-out. Your recommendation means a lot to us. We hope to welcome you back to Hanoi soon! Warm regards, Laluna Team

Dear Beatrice, Thank you so much for your kind review! We're delighted to hear that you enjoyed our convenient location, clean and spacious room, and that our team—especially Chau—was able to assist you during your stay. It was our pl… Mostra altro

Dear Massimiliano, Thank you so much for your lovely review! We're truly happy to hear that you found the place beautiful and appreciated the convenient location – it’s something many of our guests love, and we’re glad it made your stay even more enjoyable. A special thank you as well for your kind mention of Thao. She is a valued member of our team, and it means a lot to know that her warmth and hospitality stood out during your visit. We’ll be sure to share your kind words with her – it will surely make her day! It was a pleasure to host you, and we hope to have the opportunity to welcome you back again in the future. Wishing you many more wonderful travels ahead! Best regards, Laluna Team

Dear Massimiliano, Thank you so much for your lovely review! We're truly happy to hear that you found the place beautiful and appreciated the convenient location – it’s something many of our guests love, and we’re glad it made your sta… Mostra altro

Dear Camilla, Thank you so much for your kind words and wonderful review! We’re thrilled to hear that everything was perfect during your stay, and that you found our team friendly and helpful. Mr. Chau will be especially happy to know he made a great impression – we’ll be sure to pass along your kind compliments to him. It was truly a pleasure to have you with us, and we hope to welcome you back to Laluna Hoi An Riverside Hotel & Spa in the near future. Warm regards, Laluna Team

Dear Camilla, Thank you so much for your kind words and wonderful review! We’re thrilled to hear that everything was perfect during your stay, and that you found our team friendly and helpful. Mr. Chau will be especially happy to know he … Mostra altro

Dear Lara, Thank you for your review. We're glad to hear that you enjoyed our location, breakfast, and the helpfulness of our staff! We’re sorry to learn that dinner did not meet your expectations and that the excursion experience was affected by weather conditions. We appreciate your suggestion and will consider ways to better inform guests about potential weather challenges in the future. Additionally, we understand your concern about humidity in the room, and we will look into ways to improve comfort for our guests. Your feedback is truly valuable to us, and we appreciate the opportunity to improve. We hope to welcome you back for a better experience in the future! Best regards, Laluna Team

Dear Lara, Thank you for your review. We're glad to hear that you enjoyed our location, breakfast, and the helpfulness of our staff! We’re sorry to learn that dinner did not meet your expectations and that the excursion experience was… Mostra altro