Lovely hotel, everyone was very friendly. Location is fair.. down an alley, but close to great attractions.

Stayed in January 2025

Great value and in a quiet location

Stayed in October 2024

This hotel also close to the city, we easily get to the night market and the xuan huong lake.

No doubts due to low season, the hotel still prepared good breakfast for us. I like the room, it was so clean and big enough for 2 persons accomodation.

Stayed in May 2024

Very poor breakfast - not worth the price

Good clean hotel, comfortable bed

Stayed in January 2024

No complaints.

Very new, clean hotel. Great location. Friendly staff. Outstanding breakfast.

Stayed in December 2023

Poor sound proofing was woken up by construction outside and noise in the corridors.

Comfortable room

Stayed in December 2023

Bathroom…after shower…you have a swimming pool in the bathroom

Clean hôtel… good price

Stayed in December 2023

The room, the bed, the bathroom, the toiletries, the food.

Stayed in November 2023

The internet wifi needs be more stronger for all guest.

Nice. Closed city. Really good prices.staff is really nice and friendly

Stayed in July 2024

The dining room isn't air conditoned and there aren't even fans in tbere. All they do is open the windows. It was so hot I couldn't even eat breakfast this morning. The room was very small and it took two days for them to get the air conditioner to work. Once it was working it was programmed to turn off every 20 or 30 minutes. I woke up to a bunch of ants on the table next to my bed, but maybe because I had a Coke there the night before, even though I didn't spill any. The lobby is not air conditioned either. Maybe I'm just spoiled, but I expect to be comfortable when I travel.

The hotel is a fairly new property with very clean facilities

Stayed in June 2024

Nothing

Easy access

Stayed in June 2024

There is no phone signal in room. So we can not receive call.

Room is nice, clean

Stayed in May 2024

Nothing really.

1. It's fancy but affordable. 2. It's clean. 3. The staff was very helpful.

Stayed in April 2024

The breakfast was not that good.

Good location and lovely room.

Stayed in March 2024

- Firstly, I booked a double room, and they gave us twin. When we questioned, they asked us to wait for the room cleaning to be finished. The thing is, it was 3pm already and way past their regular check in hour. - Most importantly, THE ROOM IS NOT AS DESCRIBED ON BOOKING.COM. They said it comes with a terrace with garden view. None. When I questioned the receptionist again, he said they just mentioned that on booking, but no photo showing the terrace and the garden view so he implied that its not his responsibility. Also, I included here the actual photo of the bathroom. Nothing looks like the photo they showed on booking.com either. The bathroom was so poorly done I didn't even have a cabinet or surface for me to put my toiletries. - Hot water is short of expectation. You have to run the tape for at least 5-7 minutes to get decently warm water and nowhere near hot. This is such a simple yet necessary essential when it comes to any accomodation in Dalat, let alone a 4-star hotel - Another problem is that there is only 1 towel, I can assume it was just a small mistake so I requested for another one but they did not provide right away, we waited in the room for at least 1 hour. Only when we went out and came back after 9pm the evening, we saw another towel - There's no phone in the room, whenever we tried to make any queries we have to call to the hotel line, and half of the time, no one picked up - Lastly but not least, I should have realized a major red flag when the hotel contacted me on booking.com and requested a deposit although their policy on the app is no prepayment. I rejected their request and they said ok. But I also contacted Customer Service from booking.com raising the concern but up until now I have not heard from them although they said they would get back to me within 24 hours and it's been now weeks. I am disappointed by booking.com on this problem as well This is my first experience with this hotel and I'm not coming back for...

Stayed in February 2024

The hotel was very new, no table and chairs in room, no pictures on walls. Was almost like staying in a hospital.

Stayed in January 2024

Pillow was not good

Breakfast was fine. Everything was good

Stayed in December 2023

Would be great to have more selections on breakfast.

Cleaned hotel and exceptional staffs.

Stayed in November 2023

Staff

Design

Stayed in October 2023

it’s back of a bigger hotel

clean, staff are very helpful, near center, easy to call taxi, bike

Stayed in July 2023

There are no comments available for this review

Stayed in January 2025

There are no comments available for this review

Stayed in November 2024

There are no comments available for this review

Stayed in September 2024

There are no comments available for this review

Stayed in September 2024