Reviews of Mari Queen Hotel - Bui Thi Xuan 3 stars
158B Bùi Thị Xuân, District 1, Ho Chi Minh City, Vietnam
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Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe place was very clean , staff was helpful and friendly. Also it’s close to everything which is bonus . Highly recommended !
None
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewThe place is very comfortable and the staff is very kind
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewnice and tidy
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewRoom was nice and comfy
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 16 May 2025 · Stayed in May 2025
Verified reviewReviewed: 17 March 2025 · Stayed in March 2025
Verified reviewCleanliness and proximity to tourist's spots.
None
Reviewed: 7 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 January 2025 · Stayed in December 2024
Verified reviewReviewed: 13 January 2025 · Stayed in December 2024
Verified reviewReviewed: 9 January 2025 · Stayed in January 2025
Verified reviewThe location is great. Close to downtown but not very loud in the evening. The staff were also very kind and helpful with our requests to make our stay as pleasant
Reviewed: 6 January 2025 · Stayed in December 2024
Verified reviewGood basic hotel with very helpful staff.
Hotel was a littl bit out of town and the bedroom was the smallest we stayed in whilst in Vietnam & Laos.
Reviewed: 3 January 2025 · Stayed in January 2025
Verified reviewReviewed: 20 December 2024 · Stayed in December 2024
Verified reviewThe staff are nice and helpful. The location is super tragedy... in the middle of all good restaurants, grocery... cant stress enough on this. Value for the money for me.
The room is small compare to other places that I have stayed in HCMC. Need more lighting. Specially in front of the mirror. If you need to put on make-up before you go. This can be your show stopper.
Reviewed: 19 December 2024 · Stayed in December 2024
Verified reviewThe location was great - walkable to most places and the seven eleven was right next door.
It was infested with ants, the bathroom was not actually separated from the room and you could hear everything that was going on outside.
Dear Samantha, Thank you for your feedback. We are sorry for the problem you encountered during your stay at the hotel. After checking the time you stayed at the hotel, we are currently renovating the hotel, so there are inevitably some errors, we hope you understand. Regarding your problem, we will take note and improve in the future. We sincerely apologize to you for not making you satisfied when staying at the hotel. If there is a chance in the future, We always welcome you. Once again, thank you for choosing Mari Hotel as your accommodation in Ho Chi Minh City. Best Regards, TrungHieu Tran General Manager
Dear Samantha, Thank you for your feedback. We are sorry for the problem you encountered during your stay at the hotel. After checking the time you stayed at the hotel, we are currently renovating the hotel, so there are inevitably some… Show more
Reviewed: 17 December 2024 · Stayed in December 2024
Verified reviewcentral. lovely and helpful staff.
tv didn't work. the toilet seat in one room was a little loose.
Dear Khoa, Thank you for your feedback. We are sorry for the problem you encountered during your stay at the hotel. After checking the time you stayed at the hotel, we are currently renovating the hotel, so there are inevitably some errors, we hope you understand. Regarding your problem, we will take note and improve in the future. We sincerely apologize to you for not making you satisfied when staying at the hotel. If there is a chance in the future, We always welcome you. Once again, thank you for choosing Mari Hotel as your accommodation in Ho Chi Minh City. Best Regards, TrungHieu Tran General Manager
Dear Khoa, Thank you for your feedback. We are sorry for the problem you encountered during your stay at the hotel. After checking the time you stayed at the hotel, we are currently renovating the hotel, so there are inevitably some err… Show more
Reviewed: 10 December 2024 · Stayed in November 2024
Verified reviewIf you need an hotel for 20-30€ max / night it is well located (district 1) and convenient. Yet you can still find better. I stayed for 3 nights and would say this hotel is a convenient hotel for 2 nights. I slept well.
Room a bit dark and small. The bathroom is small and door very close to the bed. My room was not cleaned during these 3 nights… (bin not empty…..) and I started to feel I need some air. That’s why I would advise 2 nights max for a solo traveler.
Dear Daniel, Thank you for your feedback. We are sorry for the problem you encountered during your stay at the hotel. However, when you booked the room, we had pictures of the arrangement of the items in the room. Regarding your problem, we will take note and will edit it. Once again, we apologize for not making you satisfied during your stay at the hotel. Best Regards, TrungHieu Tran General Manager
Dear Daniel, Thank you for your feedback. We are sorry for the problem you encountered during your stay at the hotel. However, when you booked the room, we had pictures of the arrangement of the items in the room. Regarding your proble… Show more
Reviewed: 21 November 2024 · Stayed in November 2024
Verified reviewReviewed: 16 November 2024 · Stayed in November 2024
Verified reviewDear Vu, Greetings from Mari Hotel. Welcome Back, We would like to thank you for your feedback, your compliments are a great motivation for all staff working at Mari Hotel to serve customers more dedicatedly. All rooms at Mari Hotel are always carefully checked by the supervisory team before customers check in. In addition, all staff working at Mari Hotel always put customers at the center to create the most comfortable stay for customers. Once again, we thank you for your compliments for the service at Mari Hotel. Best Regards, TrungHieu Tran General Manager
Dear Vu, Greetings from Mari Hotel. Welcome Back, We would like to thank you for your feedback, your compliments are a great motivation for all staff working at Mari Hotel to serve customers more dedicatedly. All rooms at Mari Hotel a… Show more
Reviewed: 7 November 2024 · Stayed in November 2024
Verified reviewReviewed: 5 November 2024 · Stayed in November 2024
Verified reviewHighly appreciate the staff Trinh at Mari Hotel for their thoughtfulness and dedication in service. The rooms are always kept clean, making us feel comfortable. The customer service is also very enthusiastic, bringing a satisfying and pleasant experience.
Dear Chen, Greetings from Mari Hotel By Connek. On behalf of Trinh from the Front Office department and all staff working at the hotel, we would like to thank you. We are very happy to receive your compliments. All employees working at Mari Hotel always put customers first, and we always serve customers from the heart. Hope you will always be cheerful and happy in life. Once again Thank you, and see you in the future. Best Regards, TrungHieu Tran General Manager
Dear Chen, Greetings from Mari Hotel By Connek. On behalf of Trinh from the Front Office department and all staff working at the hotel, we would like to thank you. We are very happy to receive your compliments. All employees working… Show more
Reviewed: 2 November 2024 · Stayed in November 2024
Verified reviewLocation was excellent
Everything else, cockroaches, TV secured to the shower door with the electricity outlet directly above the open shower.
Dear Simon, Thank you for your feedback. We're sorry about the problem you encountered while staying at the hotel. During your stay, if you inform the receptionist that there are cockroaches, we will immediately change your room. Upgrade to banconly room category than the room you booked as an apology. We will take note of your issue. Once again we apologize for not making you satisfied while staying at the hotel. Best Regards, TrungHieu Tran General Manager
Dear Simon, Thank you for your feedback. We're sorry about the problem you encountered while staying at the hotel. During your stay, if you inform the receptionist that there are cockroaches, we will immediately change your room. Upgr… Show more
Reviewed: 29 October 2024 · Stayed in October 2024
Verified reviewlocation, staff, bed, cleanliness
small room
Dear Hùng, We are pleased to receive your feedback on the staff and room quality at Mari Hotel. In addition, Mari Hotel is located in a prime location in the center of Ho Chi Minh City, so you can move to famous locations. Your feedback is very important to us, it is the motivation for all staff working at Mari Hotel to always strive harder in the future. Once again thank you for choosing Mari Hotel as your place to stay in Ho Chi Minh City. Wishing you always healthy and happy. Best Regrads, TrungHieu Tran General Manager
Dear Hùng, We are pleased to receive your feedback on the staff and room quality at Mari Hotel. In addition, Mari Hotel is located in a prime location in the center of Ho Chi Minh City, so you can move to famous locations. Your feedba… Show more
Reviewed: 29 October 2024 · Stayed in October 2024
Verified reviewThe location is near hospitals, suppermarket (Coop-mart), convenient stores next to the hotel, coffee shops, restaurants. It is at the center of the city.
nothing
Dear Ngô Phượng, Greetings from Mari Hotel. Thank you for taking the time to share your experience while staying at the hotel. We always listen to feedback from customers to improve service quality, and the entire staff working at Mari Hotel is happy to receive your review. In addition, Mari Hotel is located in a prime location right in the center of Ho Chi Minh City, so you can move to famous locations. Thank you again for your feedback and see you in the future. Best Regards, Trung Hieu Tran General Manager
Dear Ngô Phượng, Greetings from Mari Hotel. Thank you for taking the time to share your experience while staying at the hotel. We always listen to feedback from customers to improve service quality, and the entire staff working at Mari H… Show more