52 Phố Mã Mây 52 Mã Mây, Quận Hoàn Kiếm, Hà Nội, Phố Cổ, Hà Nội, Việt Nam, Hoan Kiem, Hanoi, Vietnam
#812 of 1,018 hotels in Hanoi
Guests' ChoiceBased on 160 hotel reviews
5.6Cleanliness
6.2
Comfort
6.4
Location
8.2
Facilities
6.1
Staff
7.8
Value for money
6.2
Free Wifi
7.6
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End of dialog contentReviewed: September 9, 2024
Nolan
AustraliaHotel is in dire need of an upgrade a lot of things are really dated and old
I good location
Stayed in August 2024
Reviewed: May 6, 2024
Glenda
AustraliaIt was a very noisy street close to a nightclubs full of backpackers. This doesn't stop until 6am. Hotel has seen better days, was a bit tired looking. Just as we were after the first night
Liked that we were moved to another hotel when we couldn't sleep for the noise. Staff were fantastic and organised it right away. Nice room and location. If you don't like a lot of noise, stay in the French Quarter
Stayed in May 2024
Reviewed: April 30, 2024
Greta
IrelandCould do with updates, beds not very comfortable, noisy all night! We were on the top floor, and we could hear the rain on the roof but it sounded like it was dripping into room right over our heads!
Stayed in April 2024
Reviewed: February 11, 2024
Bruce
AustraliaDisco noise ALL night
Location
Stayed in February 2024
Reviewed: February 6, 2024
Mitchell
AustraliaRooms could use a bit of updating
Was cheap to stay so you get what you pay for. The location is great with a lot of shopping and food and bars at your doorstep.
Stayed in January 2024
Reviewed: January 7, 2024
Jasmine
United KingdomQuite run down hotel in the middle of a very loud party street in Hanoi. Pictures don't match up to the description. Bathroom wasn't cleaned properly and the shower didn't work properly. The location is right in the middle of a very loud party street which is great if that's what you're after but there's no barrier between the room and the noise. Not that cheap compared to what some places offer.
The staff were friendly.
Stayed in January 2024
Reviewed: January 2, 2024
Gus
Australiaall good Thanks
Stayed in December 2023
Reviewed: December 13, 2023
Sebastian
NetherlandsThere is some construction going on next to the hotel which started extremely early morning, so unfortunately noisy at this time.
The location is really central of the old quarter, so everything close and available. Note that it’s quite touristy, which is great for convenience. Also, we encountered some confusion about the actual rooms which were not as advertised on booking. Therefore we talked to the hotel manager, whom found a reasonable solution in the form of compensation. Vietnam is really picking itself up again after covid, so with changes of hotel owners and staff some problems arise. However, here they are fully aware and they strive for utmost hospitality. That’s memorable and absolutely pleasant. My appreciation.
Stayed in December 2023
Reviewed: December 8, 2023
Mirai
JapanBars around the hortel were loud, so I could hear the beats in my room.
Very reasonable price.
Stayed in December 2023
Reviewed: November 16, 2023
Edwina
VietnamNothing
The location is great .
Stayed in November 2023
Reviewed: October 29, 2023
Pubordee
ThailandRoom, Toilet
Location, Front desk staffs
Stayed in October 2023
Reviewed: July 29, 2023
Nikita
Uzbekistanroom needs renovation. very bad condition. balcony is dirty
good people, receptionists, hall
Stayed in July 2023
Reviewed: July 20, 2023
Archie
United KingdomDidn’t look like photos. Door was kinda broken. Water stopped for a little while. It’s a bit noisy from the bars outside
Location was excellent. The lobby is nice and staff are friendly. Bed very comfy and air con very good
Stayed in July 2023
Reviewed: July 5, 2023
Kea
Vietnamthe hotel hasn’t been maintained. the rooms are very old, cracks in the wall and damaged furniture. the toilet and shower were leaking water. The vibrations on the wall and noise from the club next door, went on until 3am
location was good
Stayed in June 2023
Reviewed: April 3, 2023
Kasia
SpainThe awful cat pee smell at the reception and lobby. They need to work a little bit about the cleanliness in general (rooms and common areas).Toilet in the lobby was always dirty like a street WC.
Very good location but very noisy at night due to the clubs situated next to the hotel. The reception staff is very nice and helpful.
Stayed in March 2023
Reviewed: March 30, 2023
Brett
AustraliaGreat location & staff, good value for money.
Stayed in March 2023
Reviewed: February 22, 2023
Neil
United KingdomThere was a first class flat screen HD TV in the room. But there was only one channel on it VTV1.
The staff were very nice and helpful.
Stayed in February 2023
Reviewed: January 23, 2023
Denim
United KingdomIt was hard to communicate with staff especially at reception as they barely can speak or understand english and the misunderstanding is very easy. I was freezing at night as the air conditioning did not work.
It is in a very strategic location, walking distance to amenities and historical points of interest.
Stayed in January 2023
Reviewed: January 22, 2023
Ana
United KingdomThe staff were so lovely. They don't speak much English but you can help with the translate. The room was nice and comfy however could be cleaner, but is good for the value of money. The location is perfect
Stayed in January 2023
Reviewed: January 15, 2023
Thi
VietnamThere's a construction site next door with a big crane and they worked all night, which disturbed my sleep. But I know it's not the hotel's fault.
Nice staff, they offer airport transport with good price. The room is decent.
Stayed in January 2023
Reviewed: January 15, 2023
Emily
United Kingdomthe pictures are very flattering, however in reality the room is very dated and had an odour (possibly the fridge?) it is worth noting it is located on a busy street so you can hear noise throughout the night.
staff were very helpful and kind. they we’re accommodating to the fact that we arrived very late and were friendly when we had questions.
Stayed in January 2023
Reviewed: January 11, 2023
Jamie
United KingdomThe room is small and quite old, lots of stains and scuff marks on the walls and floor, not the best value for money. Bathroom door didn't fit the frame(!) so we couldn't close bathroom door. Building works next door..
Very friendly and helpful staff, central location in the old quarter.
Stayed in January 2023
Reviewed: June 18, 2025
Annie
AustraliaEverything. The photos used were not accurate.
Only the photos on booking.com
Stayed in June 2025
Reviewed: March 6, 2025
Lam
United StatesThe property is in a very busy street, bars played music until 3am Room is very old and the bathroom is very old… We didn’t have a good experience with our stay
The staff are very polite
Stayed in March 2025
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