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Reviews of Mercury Phu Quoc Resort & Villas 4 stars

Duong To Hamlet, Duong To, Phu Quoc, Vietnam

#180 of 417 hotels in Phu Quoc

Guests' Choice

Review score

Based on 145 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.4

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    8.5

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 1 September 2025

    8.0
    great value for money, good location
    • Leisure trip
    • Couple
    • Double or Twin Room with Pool View
    • Stayed 2 nights

    lot of walking, but a good thing for exercise

    excellent property, huge pool and even the plunge pool outside the room was really nice. nice breakfast spread and large rooms

    Stayed in August 2025

  • Reviewed: 30 July 2025

    10
    Worth for money, nice beach
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    We like the location and it was quiet but nice property. Spa was really nice, they have given us 3 complimentary coupons.

    Stayed in July 2025

  • Reviewed: 18 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Luxury Pool Villa
    • Stayed 3 nights

    al fine

    Stayed in April 2025

  • Reviewed: 13 May 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Luxury Garden View Villa
    • Stayed 4 nights
    • Submitted via mobile

    There were some issues with the room allocated to us (room no 44 and 45). We booked a garden view room but the room had a tennis court view. Ac not cooling well. Lots of anylts in the room. Bathroom an shower area accessories were already broken n loose. Drainage issue in shower Area.

    The whole property was nice with a scenic view and a small private beach. Breakfast was good. Rooms were spacious. They had a buggy who would drop you to the rooms.

    Stayed in May 2025

  • Reviewed: 2 May 2025

    8.0
    Good hotel for stay
    • Leisure trip
    • Couple
    • Luxury Garden View Villa
    • Stayed 5 nights
    • Submitted via mobile

    Seaside - sea is dirty

    Good hotel with live music every evening. A lot of good food options for breakfast. The pool is nice. They offer kayaking and free bikes

    Stayed in May 2025

  • Reviewed: 30 April 2025

    8.0
    Had an amazing 8 night stay in Beachfront Villa with private pool. The sunsets were amazing and staff very pleasant. Wou
    • Leisure trip
    • Couple
    • Beachfront Villa
    • Stayed 8 nights
    • Submitted via mobile

    Nil

    Very peaceful. Right on the beachfront. Short drive to town. Sunsets amazing. Staff very pleasant.

    Stayed in April 2025

  • Reviewed: 28 April 2025

    10
    Perfect
    • Leisure trip
    • Couple
    • Beachfront Villa
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Lovely beach villa with pool, swim up bar and beach all amazing.

    Stayed in April 2025

  • Reviewed: 25 April 2025

    10
    A perfect family getaway —we only wish we had stayed longer!
    • Leisure trip
    • Family with young children
    • Luxury Garden View Villa
    • Stayed 2 nights

    Only downside was the pool bar not always having staff around, but everything else made up for it.

    We had an amazing family stay at Mercury Phu Quoc Resort! Our room was right in front of the pool and beach—couldn’t ask for a better location. The staff were friendly, the breakfast buffet was excellent, and the restaurant food was great too. Loved the welcome fruits in the room and the free tea time at 3 PM. The beach was clean and peaceful, with free kayaking, and the pool was perfect for both kids and adults. There’s even a free shuttle tour and plenty of activities on-site.

    Stayed in April 2025

  • Reviewed: 22 April 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Luxury Pool Villa
    • Stayed 2 nights
    • Submitted via mobile

    Close to the beach, swimming pool in front of the villa. All in all not bad, but a bit outdated.

    Stayed in April 2025

  • Reviewed: 9 April 2025

    8.0
    Room needs maintenance as toilet is a bit old
    • Leisure trip
    • Group
    • Luxury Garden View Villa
    • Stayed 4 nights

    There is no shower cap in the room and housekeeping didn't top up toilet paper when it runs short. I stayed for 5 day 4 nites.

    This pool is fine but needs some lighting in the pool. I swam around 6 t0 7.15 pm and hardly able to see my direction uner water cos there is no light inside the pool I like their generous supplies of passionfruit which I made nice juice with it with their kumquat water.

    Stayed in April 2025

  • Reviewed: 7 April 2025

    10
    Excellent resort
    • Leisure trip
    • People with friends
    • Double or Twin Room with Pool View
    • Stayed 14 nights
    • Submitted via mobile

    Wonderful resort. Excellent staff with a caring attitude always looking at ways to improve. Spacious rooms. Extremely comfortable bed and pillows. Good choice of breakfast (although more vegetarian options could be an improvement). Private beach is very nice. We didn't struggle getting sunbeds either there or by the pool. Housekeeping is very thorough. The room was perfectly cleaned throughout our stay.

    Stayed in March 2025

  • Reviewed: 27 March 2025

    8.0
    Decent resort in a pretty area
    • Leisure trip
    • Couple
    • Beachfront Villa
    • Stayed 5 nights
    • Submitted via mobile

    Nice property in a secluded but pretty location. Right on the beach so a gorgeous view. Amazing buffet breakfast and great pool. I also had an amazing massage at the spa.

    Stayed in March 2025

  • Reviewed: 26 March 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Luxury Pool Villa
    • Stayed 3 nights
    • Submitted via mobile

    Mercury was amazing resort in I've ever seen. Calm, comfortable and delicious food and desserts. Room was nice view with pool. Free breakfast was very good and fresh. And 3pm tea time is nice so fresh desserts, dried fruits and milk. Far from Sunset town, Vinwonders and Vinsafari, bit far from downtown. I knew on check out day shuttle bus twice a day to downtown for free 😟, and if you rent motorcycle you need international driving license.

    Stayed in March 2025

  • Reviewed: 25 March 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Luxury Garden View Villa
    • Stayed 12 nights
    • Submitted via mobile

    Breakfast was good and plenty of choices

    Stayed in March 2025

  • Reviewed: 24 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Luxury Pool Villa
    • Stayed 4 nights
    • Submitted via mobile

    Location is remote need bike or taxi to get anywhere but bikes are cheap and hotel supplied one which was very easy

    Great hotel clean and right in the beach staff great . Motor bike hire was essential and cheap available from hotel

    Stayed in February 2025

  • Reviewed: 24 March 2025

    8.0
    Value for money
    • Leisure trip
    • Family with young children
    • Beachfront Villa
    • Stayed 7 nights
    • Submitted via mobile

    Long waiting time for food in the evening.

    The staff is very friendly, and our beach Villa with private pool was nice - Only a few meters to the beach.

    Stayed in March 2025

  • Reviewed: 15 March 2025

    10
    Couple from Slovenia
    • Leisure trip
    • Family with young children
    • Luxury Garden View Villa
    • Stayed 7 nights
    • Submitted via mobile

    I have nothin to say.

    Amazing resort, beautiful comfort villa, beautiful garden and very clean. Brekfast is super until 10am, variety of food, from 3pm - 4pm you have tea time, with some snacks, cofee and drink for free and every evening they bring in the room some fruit or biscuits for free. In the evening you can choose variety of meat and sea food for barbaque with bife salad. You have 20% discount on everything, coctails, beer, fruit etc... All employers are very kind and make you a perfect stay. For some people the resort is too far from town, but after a long travel in Vietnam, this is a compleet relax.

    Stayed in March 2025

  • Reviewed: 5 March 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Luxury Pool Villa
    • Stayed 5 nights
    • Submitted via mobile

    This was the last place we booked on our month long tour of Phu Quoc and the first large resort. At the previous resort my wife had injured her foot and could barely walk , upon seeing this Ms Truc one of the managers upgraded us to a villa with a private pool she also showed great compassion to her during our stay. The Luxury sea view villa was large with a comfortable bed and a fantastic bathroom also the pool was lovely. Breakfast was good and the restaurant food in the evening was of a good quality although if you wanted to eat out there were lots of options just a short Grab ride away. The only bad thing was the beaches either side of the private resort beach were traps for the usual plastic debris.

    Stayed in March 2025

  • Reviewed: 4 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Luxury Pool Villa
    • Stayed 3 nights
    • Submitted via mobile

    A little bit isolated,so if you want to try a different restaurant you would need to get a taxi It's dated and decor is old fashion

    We booked the rooms with the swim up pool,it was lovely, the food at the restaurant was lovely and very good prices for a resort,you have a 20% off voucher when you arrive. Free bikes are available and the breakfast had a large selection

    Stayed in March 2025

  • Reviewed: 3 March 2025

    10
    Exceptional location and facilities directly on the beach.
    • Leisure trip
    • Couple
    • Pool View Villa
    • Stayed 5 nights
    • Submitted via mobile

    Nothing.

    Everything! The location by the beach. Breakfast, lunch and dinner directly on the beach. White sands. Great for swimming. Friendly staff. Super breakfast buffet. Exceptional room overlooking a long swimming pool that stretches the entire width of the property. We came for five nights then booked for three weeks more.

    Stayed in March 2025

  • Reviewed: 18 February 2025

    9.0
    Great spot and lovely stay.
    • Leisure trip
    • Couple
    • Pool View Villa
    • Stayed 4 nights
    • Submitted via mobile

    Nothing major.

    The location is great, far enough away from town to be quiet and have that island feel with just the waves breaking being the main noise while walking around the hotel, but not too far to make it a pain to go out for dinner. The room was a great size with a lovely spacious balcony with a large couples lounger to relax in the evenings. The hotel feels very open with no doors and just the ocean breezes blowing with was great during the hot days and during breakfast. Staff were great l, very helpful especially the guys operating the golf buggies who will always stop when driving by to make sure you don't need a lift somewhere to stop you from any sort of walk. We both had a great time and have no real issues.

    Stayed in February 2025

  • Reviewed: 13 February 2025

    10
    Stunning resort, fair price, 5 star accommodations and service
    • Leisure trip
    • Group
    • Luxury Garden View Villa
    • Stayed 2 nights
    • Submitted via mobile

    Everything was fine.

    Bungalow was just beautiful, spacious with all of the necessary features. The staff was quick to respond, the breakfast was magnificent and the resort is very well maintained. The women in the lobby were a joy to work with. This resort has everything at a great price!

    Stayed in February 2025

  • Reviewed: 16 January 2025

    8.0
    Having now been to Phu Quoc, if going back we would definitely stay in Long Beach area. Better dining options, entertai
    • Leisure trip
    • Couple
    • Luxury Pool Villa
    • Stayed 4 nights
    • Submitted via mobile

    The shower drained slowly and water was cut off without warning a couple of times. There is such a thing as too close to an airport and I like planes, but the sound of planes taking off and landing became a bit annoying after a while, even for a jet lover like me. Location was a little bit further from entertainment area too.

    The villa with shared pool access from large sun lounge area was nice. Very large and comfortable bed. The beach was great, clean (up to the fence line) and next to the pool and bar. Great spot for sunsets. Food menu was extensive and bbq had a lot of variety to choose from. Staff very friendly, but most did not speak much English at all, which was ok as most guests appeared to be from Russia or other Eastern Europe countries. They seemed better catered for.

    Stayed in January 2025

  • Reviewed: 13 January 2025

    7.0
    Expected more…
    • Leisure trip
    • Couple
    • Beachfront Villa
    • Stayed 2 nights
    • Submitted via mobile

    Untrained Staff, no supervision at breakfast, panic when glasses or spoons have ran out. No one knows what to do. Our pool was not cleaned before we arrived, we were there for 2 nights, never cleaned and it was filthy. Bathroom filthy and not maintained. I naught oil for sliding doors as you needed to visit the gym before attempting. As for the fire extinguisher, rust came away when I picked it up, never tested.

    Not much to be honest.

    Stayed in January 2025

Showing 1 – 25

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