Reviews of Mersey Central Hanoi Apart'Hotel 3 stars
16 Phạm Huy Thông, Ba Dinh, Hanoi, Vietnam
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Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 June 2025 · Stayed in March 2025
Verified reviewLovely location with great staff.
Reviewed: 19 January 2025 · Stayed in January 2025
Verified reviewThis place looks exactly like it is in the photos. The apartment was spotless, and the bed was incredibly comfortable. Not to mention that it is right next to Ngoc Khanh lake and there was a walking street when I was there with lots of good coffee shops.
The shower head nozzles are clogged. Probably it needs a deep cleaning.
Reviewed: 30 December 2024 · Stayed in December 2024
Verified reviewClean, stunning
Reviewed: 1 December 2024 · Stayed in December 2024
Verified reviewReviewed: 25 November 2024 · Stayed in November 2024
Verified reviewStaff were so friendly and accomodating. Bao was lovely
Reviewed: 10 November 2024 · Stayed in November 2024
Verified reviewClean and comfortable
None
Reviewed: 13 October 2024 · Stayed in October 2024
Verified reviewBeautiful view and spacious studio apartment in a great location.
Reviewed: 30 August 2024 · Stayed in August 2024
Verified reviewReviewed: 19 August 2024 · Stayed in August 2024
Verified reviewThe property is new and clean. Reception staff can speak English.
There was an issue with the main gate. The keypad didn't work.
Xin chao Kapil, On behalf of HoLo & Mersey Team, I would like to thank you for choosing to stay with us and your feedback which will help us to impore our service. Our mission is to exceed your expectations, and to provide you with a feeling of being ‘home away from home’. I truly hope you had an enjoyable stay, and if there were any concerns that were not addressed prior to your departure, please do contact me personally. We will be at your disposal should you require any personal assistance for your next visit to Ho Chi Minh City! We look forward to welcoming you back soon. Warmest regards,
Xin chao Kapil, On behalf of HoLo & Mersey Team, I would like to thank you for choosing to stay with us and your feedback which will help us to impore our service. Our mission is to exceed your expectations, and to provide you with a f… Show more
Reviewed: 17 August 2024 · Stayed in August 2024
Verified reviewReviewed: 16 August 2024 · Stayed in August 2024
Verified reviewAttitude of the staff. Room.
Power outage.
Xin chao Yx, On behalf of HoLo & Mersey Team, I would like to thank you for choosing to stay with us and your feedback which will help us to impore our service. Our mission is to exceed your expectations, and to provide you with a feeling of being ‘home away from home’. I truly hope you had an enjoyable stay, and if there were any concerns that were not addressed prior to your departure, please do contact me personally. We will be at your disposal should you require any personal assistance for your next visit to Ho Chi Minh City! We look forward to welcoming you back soon. Warmest regards,
Xin chao Yx, On behalf of HoLo & Mersey Team, I would like to thank you for choosing to stay with us and your feedback which will help us to impore our service. Our mission is to exceed your expectations, and to provide you with a … Show more
Reviewed: 11 August 2024 · Stayed in August 2024
Verified reviewAll was very good in house. However the street noise was too high due to continuous construction activity. The availability of parking was not great die to the same reason. Suggest substantial price reduction while street paving continues.
Xin chao Kristian, On behalf of HoLo & Mersey Team, I would like to thank you for choosing to stay with us and your feedback which will help us to impore our service. Our mission is to exceed your expectations, and to provide you with a feeling of being ‘home away from home’. I truly hope you had an enjoyable stay, and if there were any concerns that were not addressed prior to your departure, please do contact me personally. We will be at your disposal should you require any personal assistance for your next visit to Ho Chi Minh City! We look forward to welcoming you back soon. Warmest regards,
Xin chao Kristian, On behalf of HoLo & Mersey Team, I would like to thank you for choosing to stay with us and your feedback which will help us to impore our service. Our mission is to exceed your expectations, and to provide you w… Show more
Reviewed: 31 July 2024 · Stayed in July 2024
Verified reviewReviewed: 9 March 2024 · Stayed in March 2024
Verified reviewReviewed: 23 January 2024 · Stayed in January 2024
Verified reviewReviewed: 21 January 2024 · Stayed in January 2024
Verified reviewLocation was good, lots of coffee shops around right at the lake. The apartment was smaller than expected, but still cosy and everything I needed was there.
The bedsheets were not white and smelly as if someone had already slept in it. If only I had noticed it earlier, I had washed them as there is a washing machine and dryer. As a result, I slept on the couch with my -clean- towel draped of the pillow. Also there was heavy construction work going on, it sounded like it was in the building but am not sure about that.
Reviewed: 15 January 2024 · Stayed in January 2024
Verified reviewReviewed: 14 October 2023 · Stayed in October 2023
Verified reviewRoom and very friendly staff
No lobby as it was still under renovation.
Reviewed: 10 October 2023 · Stayed in October 2023
Verified reviewroom clean
far from tourist spot
Reviewed: 23 August 2023 · Stayed in August 2023
Verified reviewVery nice view over the lake. Spacious room. Good Japanese restaurant nearby. Effective communication from staff.
Lobby area is under renovation
Reviewed: 30 July 2023 · Stayed in May 2023
Verified reviewReviewed: 16 July 2023 · Stayed in July 2023
Verified reviewThe room was spacious and clean, and the staff was kind and quick to contact.
Reviewed: 12 July 2023 · Stayed in July 2023
Verified reviewComfortable, great relaxing location and modern rooms
All good