Burned holes in carpet. No furnitures on the balcony, but added upon request. Breakfast area was not cleaned at peak times. Staff was not prepared to help with booking of Trips and tours.

Great Pool. Lots of choice at the breakfast. Wonderfull view from the balcony. Staff was doing their best to help with further travels.

Stayed in April 2024

The staff is super friendly and the hotel is very peaceful. The view on the top floor is amazing. Just 2min walk from the beach. Breakfast is good. One person is dedicated to cook your eggs however you want.

Stayed in April 2024

Nothing

Very close to the beach. Great location. Lovely pool. Having a balcony overlooking the sea was great.

Stayed in March 2024

Cleaning with all cover carpets in the room was not up to the mark. Some Day no cleaning and no toilet paper which is not ok.

Front desk staff were excellent and helpful with with what we required. Special thanks to Phuong! Breakfast was very good with a lot to choose from. The location in citycenter and close to the beach was super. Of course also the seaview!

Stayed in March 2024

The hotel looks tired some stains on bedroom carpet ,safe didn't work and the electrical sockets are wonky. Bathroom has a deep bath with a shower above, not easy to get in and out of safely and by bad design the floor always got wet. Breakfast items were not replenished when an item was finished that was it . Housekeeping was erratic and I had to ask for toilet paper several times as they never left a spare . Location is away from the main entertainment area but taxis are super cheap especially if you use the GRAB app. Hotel could do with a refurbishment but then the prices would go up

Lovely big rooms and we got upgraded to a balcony with sea view . Good free aircon and wifi, also kettle, tea, coffee and fridge with free water every day. Lovely pool with just a few sunbeds but hardly anyone used the pool so we always got a bed . Private beach area about 300 m away again with a few sunbeds and never a problem getting one. Pool and beach towels provided. Reception staff members were amazing so friendly and helpful . One girl especially ( think her name was Phoung) was just delightful. The breakfast was wonderful bacon egg and lots of Asian options too. Nice lobby area and dining room . The price was amazing for a hotel of this standard .

Stayed in March 2024

Wifi was a bit slow sometimes, but honestly didn't need it much anyway!

Location was great - central enough but not quite in the middle of all the nightlife, which is what we wanted. They even have a little section on the beach where they provide sun loungers and towels, which was a real bonus as we didn't know about this prior to booking. Gorgeous pool, breakfast was varied and delicious, staff were absolutely incredible - thank you!

Stayed in March 2024

This is my 4th stay at the hotel and I had a room on the 12th floor which did not have the balcony. Could have been better with a balcony. However I like the bathroom this time with the standing shower and no bathtub. Other rooms in the past I had to shower in the bathtub and the water came down onto the floor.

Breakfast buffet is good with variety of food choices. Restaurant is clean and the staff is friendly.

Stayed in March 2024

Nice stay with complimentary upgrade. Starting to tire but still great value. Breakfast good.

Stayed in March 2024

the staff was very helpful and friendly

Stayed in March 2024

Would be great if they had a water refilling station to save on plastic bottles.

Lovely breakfast! Good range of food. Clean pool and good sized rooms with comfortable beds. Staff were super helpful and great at helping us arrange transport to our next destination at a much cheaper cost than we had found elsewhere.

Stayed in February 2024

The hot water was often warm water.

It has good facilities, nice pool, good breakfast, and the room had a nice layout with small balcony.

Stayed in February 2024

Aircon vent install at the incorrect position, cold air blow direct into the head at night time, couldn't sleep.

Staff are extremely friendly,

Stayed in February 2024

This is a terrific hotel. We had a great room. Phuong, the Front Desk Exec was on WhatsApp with me since before we reached there and helped us be comfortable. She is a great person. The room was very well appointed, spacious and had a good view. All the staff at the hotel were friendly and helpful. The Breakfast layout was a great spread and very sumptuous. Good Vegetarian options. We really enjoyed our stay at TTC Hotel Michelia, Nha Trang. Would like to come back

Stayed in February 2024

Nothing

We loved everything here. We give high compliments to Phoung the front office manager, Phuong Kim the guest relations officer and the driver Mr. Loi who picked us up at the airport. They all were ready so kind and helpful. The front desk booked a fabulous mud bath, told us good places to eat, showed us where the bank is, showed us how to get to beach, arranged driver to pick us up and when we left and even phoned around for me to purchase a straight iron for my hair! They went beyond their duty to help us. And they always greeted us with smiles! Compliments to the cooks and servers for breakfast! Big shout out to the amazing omelet cook! Top notch breakfast that was an amazing presentation and a variety of delicious food! Compliments to the cleaning staff that cleaned our rooms so immaculate! We can’t say enough high regards for the TTC. We are already planning to return in 2025! Thanks to all! It was amazing!!

Stayed in January 2024

Kim the receptionnist is simply as professionnal as fantastic !

Stayed in January 2024

We liked everything

We extended our stay for many reasons. Phu'ong the receptionist was outstanding, always ready to help and make sure we were happy with everything. She made us feel like very valued guests. Our Junior room with balcony and sea view was spacious, comfortable, and clean. The pool area was lovely quiet and very clean with a pool big enough for a proper swim. Breakfast buffet was mostly Asian, but very fresh and lots of choice. Also thanks to Sang at the beach area who retrieved a phone we left and returned it to us. Excellent value for money with a Booking.com upgrade. Also the foot massage for 1 hour was well worth it. Situated at the North end the hotel enjoys a quieter environment yet is still close to shops and restaurants.

Stayed in January 2024

There is nothing to dislike .... except the American style coffee at breakfast!

We only booked for 1 night but found everyone and everything so lovely we immediately booked an extra 2 nights. 5 star staff and rooms with a proper pool and private beach area. We have been cycle touring for 1 month and stayed in a variety of accommodations, we needed some R and R couldn't fault this hotel especially as B.com upgraded our room to Junior Deluxe sea view . Fabulous breakfast too !

Stayed in January 2024

Location wasn’t what we personally needed so we decided to move to a resort.

Staff was really helpful, we decided to move to a resort they owned and they helped a lot to make it easier.

Stayed in January 2024

I can not complain

I really enjoyed my stay I loved the location and pool area the kid friendly atmosphere and kids play area. The staff was amazing.

Stayed in January 2024

The carpet with dirty spots was not appealing. Hard surface flooring is easier to maintain and perhaps in the future the hotel will install it

The room was very good and the view was great. Thank you for the upgrade. Breakfast was good. The front desk staff were exceptional.

Stayed in December 2023

A little tired looking Beach chairs were not attended at all hence no sun lounges at beach

Great value for money

Stayed in November 2023

A little far from where I wanted to go but I don’t mind walking and motorcycle and regular taxis are everywhere so it’s not an issue

The staff was very friendly and quick to respond! Very good buffet and eggs to order breakfast l!

Stayed in November 2023

I had an upgrade to Junior so cannot complain :) The view is amazing, rooms are spacious, super comfortable, sparkly clean. Breakfast is generous Staff is very sweet and helpful Location is just few minutes walk from downtown so much more quiet and peaceful with the access to the beach within 2 min walk. Many restaurants and café around

Stayed in October 2023

We loved our Ocean View room, bed super comfy and enjoyed some relaxing time at the pool. Staff were helpful and gave us good suggestions for dinner.

Stayed in November 2023