Reviews of Moon Hotel Cau Giay 3 stars
Phố Trương Công Giai B13-D6, Cau Giay, Hanoi, Vietnam
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Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe area, near a lot of shops.
It was just one big room
Moon Hotel Cau Giay would like to thank you for your review. We are very happy that you have trusted and chosen Moon Hotel. We always hope and always try to bring the best experience to everyone, wish you always happy and hope Moon Hotel will continue to welcome and serve you in the future.
Moon Hotel Cau Giay would like to thank you for your review. We are very happy that you have trusted and chosen Moon Hotel. We always hope and always try to bring the best experience to everyone, wish you always happy and hope Moon Hotel w… Show more
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewThe staff were friendly and caring. The staff was willing to help their customer feel comfortable and safe. It felt like home away from home.
I think the lift needs a bit better maintenance.
Moon Hotel Cau Giay would like to thank you for your review. We are very happy that you have trusted and chosen Moon Hotel. We always hope and always try to bring the best experience to everyone, wish you always happy and hope Moon Hotel will continue to welcome and serve you in the future.
Moon Hotel Cau Giay would like to thank you for your review. We are very happy that you have trusted and chosen Moon Hotel. We always hope and always try to bring the best experience to everyone, wish you always happy and hope Moon Hotel wi… Show more
Reviewed: 3 April 2025 · Stayed in March 2025
Verified reviewReviewed: 12 March 2025 · Stayed in March 2025
Verified reviewClean, looked exactly as the pictures showed.
Shower head is a bit low for our North American heights, had to bend over to shower.
Moon Hotel Cau Giay would like to thank you for your review. We are very happy that you have trusted and chosen Moon Hotel. We always hope and always try to bring the best experience to everyone, wish you always happy and hope Moon Hotel will continue to welcome and serve you in the future.
Moon Hotel Cau Giay would like to thank you for your review. We are very happy that you have trusted and chosen Moon Hotel. We always hope and always try to bring the best experience to everyone, wish you always happy and hope Moon Hotel wi… Show more
Reviewed: 2 March 2025 · Stayed in February 2025
Verified reviewReviewed: 22 February 2025 · Stayed in February 2025
Verified reviewThe place was clean and had everything we needed! Loved being in a less touristy area of Hanoi. Still close to restaurants and nice things to explore. Staff were very nice.
Only issue we had was that the shower had no curtain and the shower head was very low so my husband had to sit or kneel in the tub to shower… otherwise great!
Moon Hotel Cau Giay would like to thank you for your review. We are very happy that you have trusted and chosen Moon Hotel. We always hope and always try to bring the best experience to everyone, wish you always happy and hope Moon Hotel will continue to welcome and serve you in the future.
Moon Hotel Cau Giay would like to thank you for your review. We are very happy that you have trusted and chosen Moon Hotel. We always hope and always try to bring the best experience to everyone, wish you always happy and hope Moon Hotel wi… Show more
Reviewed: 8 February 2025 · Stayed in December 2024
Verified reviewOutskirts of Hanoi. Short taxi ride to our bus to Ha Hiang. Average sized room with fridge, kettle and snacks. Some restaurants nearby.
Suitable for our needs.
Reviewed: 2 February 2025 · Stayed in January 2025
Verified reviewReviewed: 5 January 2025 · Stayed in January 2025
Verified reviewVery comfortable and staff were very helpful
Reviewed: 26 November 2024 · Stayed in October 2024
Verified reviewgood
good
Reviewed: 24 September 2024 · Stayed in September 2024
Verified reviewEverything was good..
Because of the rain, I couldn't jog at cau giay Park..
Reviewed: 17 September 2024 · Stayed in September 2024
Verified reviewReviewed: 28 June 2024 · Stayed in June 2024
Verified reviewReviewed: 6 June 2024 · Stayed in April 2024
Verified reviewReviewed: 26 February 2024 · Stayed in February 2024
Verified reviewReviewed: 21 February 2024 · Stayed in January 2024
Verified reviewGreat value
Thank you so much sir , see you soon .
Reviewed: 17 January 2024 · Stayed in January 2024
Verified reviewThank you so much sir , see you soon .
Reviewed: 26 November 2023 · Stayed in November 2023
Verified reviewStaff are helpful.
Decent and relatively clean hotel but actual condition is not as new, impressive and big as shown in the pictures.
Reviewed: 15 October 2023 · Stayed in October 2023
Verified reviewReviewed: 16 June 2023 · Stayed in June 2023
Verified reviewReviewed: 21 May 2023 · Stayed in April 2023
Verified reviewReviewed: 22 April 2023 · Stayed in April 2023
Verified reviewIt was all good!
There was no view out the window, just a concrete wall.
Thank you so much and see you soon .
Reviewed: 15 April 2023 · Stayed in April 2023
Verified reviewReviewed: 5 April 2023 · Stayed in April 2023
Verified reviewGreat location Nice room with very good price Friendly and helpful staff
Thank you so much and see you soon .
Reviewed: 14 March 2023 · Stayed in January 2023
Verified reviewnot good value for money.
small room with really bad ventilation, no outside light. Don't like it.
Hi, first of all we are very sorry about your bad experience at our hotel. You can double check your reservation, the room type you booked is the room with no view, this is clearly shown on the booking. If you are not satisfied after check-in, you can completely contact the reception to upgrade your room for free (depending on the hotel's room budget) but unfortunately we have not received any feedback from you. . Finally, I am very sorry about this and promise to improve in the future.
Hi, first of all we are very sorry about your bad experience at our hotel. You can double check your reservation, the room type you booked is the room with no view, this is clearly shown on the booking. If you are not satisfied after check-… Show more