Reviews of My Way Hotel & Residence Ha Noi 3 stars
2/86 Duy Tan, Cau Giay, Hanoi, Vietnam
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Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewThis is the 4th year in a row I’ve stayed here. The staff are very warm and friendly. Rooms are clean and cozy. A delicious breakfast included (from 6am until 9am weekdays and 10am on weekends) and can do free laundry. There is a nice shopping mall within walking distance. A great home base for travelers in Hanoi.
Dear Valued Guest, thank you very much for supporting us and becoming our regular guest. we would like to send you our best regards and wishes. kind regards, mr chien, duty manager.
Reviewed: 4 April 2025 · Stayed in April 2025
Verified reviewThe staff is really helpful and friendly. Anytime I had a problem they helped me immediately. Communication was very easy with them in English. Arranging transfer from and to the airport was really easy.
The breakfast could provide a little bit more variety of options
Dear Valued Guest, thank you so much for choosing us for the first time. we believe that your first time ever business trip to Vietnam was great. please comeback if possible. thanks & best regards, mr chien, duty manager.
Reviewed: 11 March 2025 · Stayed in March 2025
Verified reviewClean, comfortable stay, staffs friendly & helpful. Room is good size, food is average. Hotel's internal and external looks presentable. Like most is the B2 restaurant. Used to be western restaurant but now is a Japanese restaurant. Good dinning experience.
Dear Valued Guest, you are highly appreciated! thank you so much for supporting us and giving us high score. please comeback if possible! thanks & kind regards, mr Chien, duty manager.
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewThe manager made my stay very comfortable. The bed is amazing and laundry facilities great. Wee gym is brilliant, clean and if you want to get away from the madness that is Old Quarter, away from the tourist trap - come here for quality. It's in the business district and is a professional hotel. 🇮🇪🫡
Dear Valued Guest, thank you so much for useful review. I am sure that it will be valued for our valued guests. thank you for visiting Hanoi and Vietnam. we wish you a happy new year and please comeback if possible! thanks & kind regards, mr chien, duty manager.
Dear Valued Guest, thank you so much for useful review. I am sure that it will be valued for our valued guests. thank you for visiting Hanoi and Vietnam. we wish you a happy new year and please comeback if possible! thanks & kind regar… Show more
Reviewed: 6 January 2024 · Stayed in December 2023
Verified reviewReviewed: 28 December 2023 · Stayed in December 2023
Verified reviewReviewed: 26 December 2023 · Stayed in December 2023
Verified reviewReviewed: 17 December 2023 · Stayed in December 2023
Verified reviewVery good service,nice breakfast with options of local food and western food. Friendly and helpful bellboys,amazing front receptionist Hang.
Dear Mr Vincent, I must drop a line to say thank you so much for choosing and staying with us for last 5 days. We are really happy to receive and read your good review. It will be shared to all of colleagues. Ms Hang will be given our award for her excellent performance. Please comeback if possible! Merry Christmas and Happy New Year! Mr Chien, Front Office Manager (cum bellboy as you noted)
Dear Mr Vincent, I must drop a line to say thank you so much for choosing and staying with us for last 5 days. We are really happy to receive and read your good review. It will be shared to all of colleagues. Ms Hang will be given our award… Show more
Reviewed: 27 November 2023 · Stayed in November 2023
Verified reviewRoom spacious and clean, friendly staff.
Breakfast could be improved. Coffe could be refreshed, or invest i a coffe machine.
Dear Mr Karlsen, thank you very much for choosing and staying with us 5 nights. we hope that you were satisfied with us. we will try our best to meet the need of valued guests. please comeback if possible, we will offer you something special. your faithful, mr Chien, duty manager.
Dear Mr Karlsen, thank you very much for choosing and staying with us 5 nights. we hope that you were satisfied with us. we will try our best to meet the need of valued guests. please comeback if possible, we will offer you something speci… Show more
Reviewed: 12 September 2023 · Stayed in August 2023
Verified reviewDeserved to stay
Clean, convenient and hospitable
Dear Mr Hoai Anh, thank you very much for choosing and staying with us. we are really happy to read your good review and it will be shared to all my colleagues. we would like to take this opportunity to send you our best regards and wishes and hope to see you soon. kind regards, mr Chien, front office manager.
Dear Mr Hoai Anh, thank you very much for choosing and staying with us. we are really happy to read your good review and it will be shared to all my colleagues. we would like to take this opportunity to send you our best regards and wishes … Show more
Reviewed: 12 June 2023 · Stayed in June 2023
Verified reviewRoom, staffs are ok. Meal not very delicious but acceptable.
Dear Mr Hai, thank you so much for your good review. we will check and try to make improvement of breakfast. should you comeback, we will offer you something special (free late check out, free laundry...) best regards, mr Chien, duty manager who welcome and say goodbye when you check in and check out.
Dear Mr Hai, thank you so much for your good review. we will check and try to make improvement of breakfast. should you comeback, we will offer you something special (free late check out, free laundry...) best regards, mr Chien, duty manage… Show more
Reviewed: 12 June 2023 · Stayed in June 2023
Verified reviewThe manager listens to the customer's opinion and gives feedback to the customer, which is a good interaction
Dear Mr Ma Chihyung, I must drop a line to say thank you so much for your good review. It will encourage us so much and will be shared to all my staffs. We are happy to know that you really enjoy your staying with us and looking forward to seeing you again. We wish you could come back soon and please let us know in advance, we will offer you free laundry. Best Regards, mr Chien, duty manager who welcome you when you check in.
Dear Mr Ma Chihyung, I must drop a line to say thank you so much for your good review. It will encourage us so much and will be shared to all my staffs. We are happy to know that you really enjoy your staying with us and looking forward to … Show more
Reviewed: 29 September 2022 · Stayed in September 2022
Verified reviewOverpriced hotel far from the city centre. Only stayed here because it was closely to the university. Staff barely speak english, breakfast is underwhelming, probably much nicer if you speak vietnamese.
Dear Ms Idun, thank you so much for feedback about myway hotel & residence. we will review and learn from your feedback. we will try our best to serve valued guests with highest quality. we hope that you really enjoyed your staying with us and wish everything in vietnam will be good for you. thank you for coming vietnam, hanoi and staying with myway hotel. best regards, mr Chien, front office manager
Dear Ms Idun, thank you so much for feedback about myway hotel & residence. we will review and learn from your feedback. we will try our best to serve valued guests with highest quality. we hope that you really enjoyed your staying with… Show more
Reviewed: 28 September 2022 · Stayed in September 2022
Verified reviewThe breakfast was absolutely OK. Moreover, the restaurant was able to give me a meal anytime during a day. Manager of the hotel was able to arrange trips exactly how I asked. Excellent work!