8.0

Opiniones del Ngoc Minh Hotel 2 estrellas

283/11-13 Pham Ngu Lao, Distrito 1, Ho Chi Minh, Vietnam

  • Oriol

    Escrito en 25 de julio de 2024 · Se alojó en julio de 2024

    Comentario auténtico

    La ubicación

    Había una cucaracha en la habitacion, las sabanas estabam sucias y nunca había nadie en recepción…

    Respuesta del alojamiento:

    You are a careful person so you checked the room very carefully. You have checked the bathroom floor, tables and chairs, blankets, bed sheets... all of them have been checked very thoroughly for more than 20 minutes and after making sure everything is clean and tidy to your liking, you agreed to check in and paid for the room. So if there is cockroach or dirty blanket like you said, why don't you cancel the reservation immediately and leave without paying any fees. Furthermore, the room is so clean that you don't need us to clean it on the second day of your stay. Your assessment is inaccurate and unrealistic. There is always someone at the front desk to serve you. When you check out, we also help keep your luggage until late at night when you return. In addition, we are always connected to you via phone, WhatsApp to support you any time. The only thing we deny you is a room discount to get good reviews from you. After being rejected, you got very angry and threatened us. We have reported you to Booking. Com and other booking sites. Once again your review is a fake review

    You are a careful person so you checked the room very carefully. You have checked the bathroom floor, tables and chairs, blankets, bed sheets... all of them have been checked very thoroughly for more than 20 minutes and after making sure ev… Mostrar más

    Ngoc Minh Hotel
    25 de julio de 2024
  • María

    Escrito en 2 de enero de 2024 · Se alojó en enero de 2024

    Comentario auténtico

    Ubicacion

    La almohada y el colchón una piedra

    Respuesta del alojamiento:

    Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of weeks. Our rooms will be getting new mattresses, bed skirts, window treatments, carpeting, in-room accessories, and much more! In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to welcome you back to our new and improved hotel!

    Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need… Mostrar más

    Ngoc Minh Hotel
    30 de enero de 2024
  • Rosa

    Escrito en 7 de septiembre de 2023 · Se alojó en septiembre de 2023

    Comentario auténtico

    No me ha gustado en absoluto, no puedo entender los comentarios positivos, las fotos no se corresponden con la realidad. No te limpian la habitacion ni cambian las toallas. Una vez vinieron a demanda nuestra a cambiar toallas y se dejaron la habitacion abierta.

    Es un horror

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  • Laura

    Escrito en 14 de julio de 2023 · Se alojó en julio de 2023

    Comentario auténtico

    La comodidad de las camas.

  • 7.0 Bien
    Cristina

    Escrito en 4 de junio de 2023 · Se alojó en junio de 2023

    Comentario auténtico

    La ubicación

    La habitación no estaba del todo limpia, desde el borde de la cama se veía como en el suelo habían bastoncillos y tapones para los oídos. Durante la noche se escuchaba bastante ruido...

  • Mikaela

    Escrito en 8 de febrero de 2023 · Se alojó en febrero de 2023

    Comentario auténtico
  • Ver el hotel
  • Elena

    Escrito en 4 de noviembre de 2022 · Se alojó en octubre de 2022

    Comentario auténtico
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Los comentarios expresan las opiniones personales de los clientes de Booking.com que han completado el cuestionario tras su estancia en el hotel. Estas opiniones no representan necesariamente las de Booking.com. Ver nuestros consejos y pautas para los comentarios

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