Reviews of Ngoc Nguyen Anh Hotel Da Lat 2 stars
103 Bui Thi Xuan, Ward 2, Da Lat, Vietnam

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Reviewed: 1 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 May 2025 · Stayed in April 2025
Verified reviewThis hotel was a last-minute booking in our travel plans. The location is great, with many restaurants around and a small market nearby. The area is very lively. The staff were also very kind and helpful. The room was simple, but the best part was the view. We had a nice city view from our room. We kept the windows open because the weather was pleasant. For me, the noise level was okay, not too loud. But if you are looking for a very quiet place, this might not be the best option. Breakfast was simple but tasty. We had Pho. For one night, it was perfectly fine. I have added some photos so you can get an idea of what to expect.
The room looked clean overall, but I think the bathroom could have been better prepared. It looked a bit dusty, and the toilet didn’t seem properly cleaned. It was still acceptable if you are not too picky, but there is room for improvement.
Reviewed: 24 February 2025 · Stayed in January 2025
Verified reviewReviewed: 22 February 2025 · Stayed in February 2025
Verified reviewThe property is located in the city centre, there are a lot of restaurants nearby, also there are a lot of bike renting agencies around. Staff members were very welcoming and helpful.
Room keys are actual keys which is a little bit inconvenient
Reviewed: 7 February 2025 · Stayed in January 2025
Verified reviewReviewed: 7 February 2025 · Stayed in February 2025
Verified reviewReviewed: 5 February 2025 · Stayed in February 2025
Verified reviewLocation is okay.
Most hotel staff are not friendly. Was given a room with table light not working and broken slippers. WiFi is unstable. No tissue paper provided. Breakfast with limited choice and quantity. Overall customer experience is not good.
Ngoc Nguyen Anh Hotel would like to sincerely thank you for your interest and use of the hotel's services!! The hotel wishes to listen and continue to collect your advice so that we can motivate you to build a better day. The hotel apologizes to you for the unfortunate things that happened to you. The hotel will resolve and hope that you will have a better experience at the hotel. Best regards
Ngoc Nguyen Anh Hotel would like to sincerely thank you for your interest and use of the hotel's services!! The hotel wishes to listen and continue to collect your advice so that we can motivate you to build a better day. The hotel apol… Show more
Reviewed: 15 October 2024 · Stayed in October 2024
Verified reviewI liked the hotel facilities and the location.
The staff do not speak English, and it was necessary to waste a lot of time using Google Translate
Reviewed: 16 November 2023 · Stayed in November 2023
Verified reviewstaff í very friendly
Reviewed: 13 October 2023 · Stayed in October 2023
Verified reviewsoft comfortabel beds and location
Reviewed: 8 October 2023 · Stayed in September 2023
Verified reviewStaff are friendly and helpful. Close to restaurants and cafes
Reviewed: 26 September 2023 · Stayed in September 2023
Verified reviewSpacious room in a great location.
Reviewed: 16 September 2023 · Stayed in September 2023
Verified reviewExceptional service from staff, they went out of their way to help us with arranging our holiday. The rooms were clean, comfortable and in a central location.
Reviewed: 7 September 2023 · Stayed in September 2023
Verified reviewConvenient location and near restaurants and coffee shop
Reviewed: 28 August 2023 · Stayed in August 2023
Verified reviewThough we found several issues, the host advised us and supported us to deal with the issue. The location was perfect.
Reviewed: 23 August 2023 · Stayed in August 2023
Verified reviewNice staff, clean, comfortable bed and great location. Very reasonable prices
Reviewed: 21 August 2023 · Stayed in August 2023
Verified reviewthe staff were really friendly and helpful. beds were so comfy and the location also good. this place is definitely worth the money. would 100% recommend!
Reviewed: 19 August 2023 · Stayed in August 2023
Verified reviewReviewed: 15 August 2023 · Stayed in August 2023
Verified reviewGood location, Staff is very friendly and helpful. Helped me to fix stuff i wanted or was not familiar with. Generous with drinking water.
Reviewed: 9 May 2023 · Stayed in May 2023
Verified reviewReviewed: 25 April 2023 · Stayed in April 2023
Verified reviewFriendly staff, in good location and very clean