Reviews of Jasmine Hotel 3 stars

It’s not a property I want to book again . Nothing looked like the pictures on the web. You have to stop selling this room and please put ON/OFF sign for electrical heater and HOT/COLD sign for the water because it’s opposite of the standard. Very filthy walls it’s time to repaint!

This hotel is in a fantastic location, absolutely perfect for exploring the area.

The room was in need of maintenance. the bathroom had a few issues, including a leaky faucet.

Wonderful hotel in a great location! Huge rooms, very caring and responsible staff. Very Impressed

Excellent location. Great communication. Great Staff. Room was small but really nice. Loved it!

Great location, spacious room, super comfortable beddings. Staff were very friendly and helpful. Highly recommend.

Despite its location, it was quiet.

Huge mould patch on the curling, the walls and bed sheets were dirty. The receptionist weren’t very friendly and interested in playing with their mobile phones. Half a roll of toilet paper on arrival. The whole hotel felt really dirty.

Very convenient location with interesting sites nearby. The staff was accommodating and polite.

Its location and the wonderful staff, very friendly and eager to help. The room was excellent, clean and comfy.

Super central location and very clean room with good AC! Nice staff!

The place is not far from the main attractions of the city by using Grab. A street with night bars is close. The place is calm. I had the room #403 which is comfy and fonctional as well as the bathroom with all products needed. A lot of restaurants are reachable walking. The people is nice and very helpful.

The Location and Staff

The room is not clean, the hotel as well, hairs everywhere in the room, ants in the bed, no bug treatments, I've been bitten by a few ants. I call the reception guy at 1am and he do the cleaning very fast, despite this still have ants. The bed is so old that there is some moisture at the edge of the bed. They gave me a second room the next day but this room was more infested...

A great stay, very helpful staff, great location! I will back for sure soon!There service is outstanding.

Location. Convenience. Friendly helpful staff. Staff were exceptional breakfast was substantial overall a good experience

Ly was very helpful in getting up and letting me in at 4:30 am, in renting me a scooter at a fair price and in organizing my onward journey in a way that I got picked up at the hotel (therefore not having to wait at the bus company until everybody gathered).

Loud early morning music from a nearby cemetery

Bon emplacement, personnel efficace.

Small but clean and comfortable. I like it.

Literally everything was great. Don't expect luxury, but value for money wise you can't get any better in this location. Highly recommend Jasmine hotel and will definitely be back. Huge thanks!

There are stairs to climb to get to the first floor, where you can then access the elevator. (I always choose hotels with upper floor access by elevator, so I found this to be a tad misleading.) I was exhausted when I arrived from Da Lat by bus, so the kindest, efficient and very hospitable young woman, "Sam" the receptionist sensed this and brought my suitcase to my room. The room was small but clean, I stayed only 2 nights, so it was OK. It's close to everything in D1, restaurants, attractions, September 23rd park and also close to the buses on Pham Ngu Lao Street that I'd take back to Phnom Penh. Down a quiet alleyway, and far enough away from the music from Bui Vien.

As mentioned, the stairs to the elevator and the room was pretty small. The mattress could use to be replaced, but I was so tired, I slept well anyway.

The staff was really friendly and helpful, the location is in the city center and far enough for sleep in the silence, perfect.

Location and staff

Bed to hard,shower not great needed a mop in room for the water