7.7

Reviews of Nguyên Nhân Hotel 3 stars

Đường Trần Hưng Đạo 127, Duong To, Phu Quoc, Vietnam

  • Jaymie

    Reviewed: 29 March 2025 · Stayed in March 2025

    Verified review

    Very accommodating, would stay again when returning to Phu Quoc. In the centre and everything is within 50min drive on the island. The Lady at reception was extremely nice and helped with any requests. Recommend to anyone visiting phu quoc.

  • Robert

    Reviewed: 15 February 2025 · Stayed in February 2025

    Verified review

    It was basically perfect

    The price could've been a bit lower, but you get what you pay for which was pretty good

    Property response:

    "Dear Mr/Ms, Thank you for choosing us for your recent journey in the hotel. We are delighted to read that you have enjoyed your stay with us. Having you with us was a true pleasure and we greatly appreciate your comments which will be shared with the team. Again, thank you very much for your feedback and we look forward to welcoming you back to soon. Sincerely,"

    "Dear Mr/Ms, Thank you for choosing us for your recent journey in the hotel. We are delighted to read that you have enjoyed your stay with us. Having you with us was a true pleasure and we greatly appreciate your comments which w… Show more

    Nguyên Nhân Hotel
    3 March 2025
  • Emma

    Reviewed: 3 February 2025 · Stayed in February 2025

    Verified review

    Close to the beach and many shops/ spas and eaterys Fast laundry service Comfortable beds, ice cold air con and very modern rooms. Lovely rooms that have many small personal touches from toothbrushes to a teapot. Fantastic value for money , i had read poor reviews and was worried to book but this accomdation went beyond my expectations absolutely beautiful rooms.

    Shower is good but hot water is very temperamental. Very new rooms still plastic coverings on light switches etc, tv was unable to plug in. Nothing major, overall would highly recommend this place.

    Property response:

    "Dear Mr/Ms, Thank you for choosing us for your recent journey in the hotel. We are delighted to read that you have enjoyed your stay with us. Having you with us was a true pleasure and we greatly appreciate your comments which will be shared with the team. Again, thank you very much for your feedback and we look forward to welcoming you back to soon. Sincerely,"

    "Dear Mr/Ms, Thank you for choosing us for your recent journey in the hotel. We are delighted to read that you have enjoyed your stay with us. Having you with us was a true pleasure and we greatly appreciate your comments which w… Show more

    Nguyên Nhân Hotel
    3 March 2025
  • See the hotel
  • Thuy

    Reviewed: 31 January 2025 · Stayed in January 2025

    Verified review
  • Milos

    Reviewed: 1 January 2025 · Stayed in December 2024

    Verified review

    Clean, no bugs, comfi bed, good location and relatively quiet. In general, room looked nice and was ok. Basics are there, including moni fridge, AC, cups, tooth brush, comb etc. Room was spacious, had heavy curtains and generally matched the pictures (yet on closer inspection bathroom needs an update)

    While most of furniture looks nice, few items in the shower litteraly broke down when I touched them. Soap canister was leaking. Update is needed. There was no hot/warm water. Staff doesn't speak English and reacts very negatively if you show them the price difference between booking and what they asked for. Found much better accomodation for half the price (compared to a heavily discounted price at this place).

    Property response:

    "Dear Mr/Mrs, Thank you for taking the time to share your experience at the Hotel. We sincerely apologize when we learn that some of our services have not satisfied you. The hotel will review and discuss to improve service quality and bring you the best experience. Your contributions are valuable shares that help us strive to improve the hotel. We look forward to having the opportunity to welcome you back to the hotel once again. Love."

    "Dear Mr/Mrs, Thank you for taking the time to share your experience at the Hotel. We sincerely apologize when we learn that some of our services have not satisfied you. The hotel will review and discuss to improve service quality… Show more

    Nguyên Nhân Hotel
    3 March 2025
  • Rebecca

    Reviewed: 1 January 2025 · Stayed in January 2025

    Verified review

    Great stay

    Property response:

    "Dear Mr/Ms, Thank you for choosing us for your recent journey in the hotel. We are delighted to read that you have enjoyed your stay with us. Having you with us was a true pleasure and we greatly appreciate your comments which will be shared with the team. Again, thank you very much for your feedback and we look forward to welcoming you back to soon. Sincerely,"

    "Dear Mr/Ms, Thank you for choosing us for your recent journey in the hotel. We are delighted to read that you have enjoyed your stay with us. Having you with us was a true pleasure and we greatly appreciate your comments which w… Show more

    Nguyên Nhân Hotel
    3 March 2025
  • See the hotel
  • Showing 1 - 7

Loading

Guests also reviewed these properties:

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...