Reviews of Nicecy Hotel Suites & Spa 4 stars
8b Lê Thánh Tôn, District 1, 70000 Ho Chi Minh City, Vietnam
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Reviewed: 9 September 2025 · Stayed in September 2025
Verified reviewStrong wifi, good air conditioning, and a clean bathroom. I’m satisfied with what I got. Big plus: the staff speak good English, making communication easy.
Reviewed: 9 September 2025 · Stayed in September 2025
Verified reviewSimple hotel without many services but enough for basic needs: comfortable bed, clean bathroom, and helpful staff.
Reviewed: 8 September 2025 · Stayed in September 2025
Verified reviewThe staff were very helpful and polite
The location. It appeared to be a red light district, lots of scantily clad women that looked like they were there to offer men’s services. Very loud, no windows and minuscule room. They offered tea and coffee but no kettle to boil water. The room was tiny and box like, felt very claustrophobic
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe biggest plus is the extremely friendly staff. They remember guests' names and greet them every time they come in and out. I felt welcomed like an acquaintance. The room was tidy, with a hair dryer and ironing board available upon request. However, the room was a bit small compared to the advertised photos.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewI came back here second time. It’s still good service and a good location. The staff are always smiling and kind
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewWas greeted in the lobby by all smiles. Phat not only had great customer service but he also took the initiative to show us around town. He let me experience true authentic dishes that I would have never been able to find on my own. Thank you Phat. You're a true legend!!!
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewThe staff were extremely friendly and hospitable. I had a trip with my family to Ho Chi Minh City, and it was truly a wonderful vacation thanks to the helpful staff here. They recommended many interesting attractions, which made our trip far from boring. With their enthusiasm and the hotel's convenient location right in the heart of District 1, I will definitely come back here next time
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewPerfect central location in District 1. Bed was really comfortable. Room was excellent. Loved the roof top bar to cool down after a busy day. Breakfast was delicious. The team were fantastic and attended to any issues well. Sam was outstanding. He changed rooms to suit our family and booked us on an amazing trip. Nothing was too much trouble.
Nothing
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewThe bed is comfy and big. The triple room is big as well. Staff are nice and helpful at the reception and at the breakfast place. Free bottles of water and G7 coffee every day. The hotel is quite silence at night and just walk distance to the busy area or metro station. There are quite a lot of coffee shops, Michelin restaurants and Japanese restaurants nearby. As I have stayed at some bad hotels before, it's a at good hotel. I am pretty sure I will stay here again for my next HCM trip.
The fridge is not working. Some stairs in front of the hotel, yet it HAPPENS everywhere in Vietnam.
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewVery friendly and helpfull staff. Would recommend anyone.
The room could use better ventilation in the bathroom.
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewGood position Clean sheets Clean rooms and bathroom
Terrible smell like cat urine in entire hallway and could smell it as soon as the door to the room opened.
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewvery comfortable
Dear Ms. Wendy Lee, Thank you so much for your perfect score and kind words. We are truly delighted to know that you had such a comfortable and satisfying stay with us. Your feedback is a wonderful encouragement to our entire team, and we’re especially pleased that every aspect from our location to cleanliness and amenities met your expectations. We look forward to the opportunity to welcome you back soon to Nicecy Hotel Suites & Spa. Sincerely, NICECY HOTEL MANAGEMENT
Dear Ms. Wendy Lee, Thank you so much for your perfect score and kind words. We are truly delighted to know that you had such a comfortable and satisfying stay with us. Your feedback is a wonderful encouragement to our entire team, and we… Show more
Reviewed: 7 June 2025 · Stayed in May 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewThe food at the restaurant is very delicious
Dear Valued Guest, Thank you for your kind feedback. We’re thrilled to hear that you enjoyed the food at our restaurant. Your satisfaction is our top priority, and it means a lot to know our culinary efforts made a positive impression. We hope to welcome you back soon for another delightful dining experience. Sincerely, NICECY HOTEL MANAGEMENT
Dear Valued Guest, Thank you for your kind feedback. We’re thrilled to hear that you enjoyed the food at our restaurant. Your satisfaction is our top priority, and it means a lot to know our culinary efforts made a positive impression. We… Show more
Reviewed: 2 June 2025 · Stayed in May 2025
Verified reviewcomfortable space
Dear Valued Guest, Thank you kindly for sharing your review of your recent stay at our hotel. We’re delighted to know that you had a pleasant experience, your satisfaction is truly the best reward for our team’s dedication. We greatly appreciate your kind words and look forward to welcoming you back to Westlake Lion Boutique Studio Hotel in the near future. Sincerely, NICECY HOTEL MANAGEMENT
Dear Valued Guest, Thank you kindly for sharing your review of your recent stay at our hotel. We’re delighted to know that you had a pleasant experience, your satisfaction is truly the best reward for our team’s dedication. We greatly app… Show more
Reviewed: 1 June 2025 · Stayed in June 2025
Verified reviewI was locked in bathroom because the handle inside the door was damaged and dropped off when I wanted to open the door. I've tried all I can do to get out but unfortunately it didn't work, so I can only yell and hit the door and wall to get anybody's attention. I was extremely panic and scared, with no cellphone with me and naked in the bathroom. Most importantly, I slipped and fell down on the ground when I was trying to open the door, and my hands, arms, and back were injured. After about 30-40 minutes, the staff finally came and opened the door. I still need to clarify that all the staffs were very nice and kept apologizing and also changed a new room for me, but I assumed I am supposed to get refund after going through this kind of nightmare. Hope you guys can add an emergency button in the bathroom, and hope the door can be renovated as soon as possible.
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewThe place is quiet at night and close to shops and a mall. The staff are really nice and helpful.
Some of the electric sockets are not working properly, and they need to be replaced. The housekeeping did not replace or add toilet papers even though we still have another night left. They don't serve passion fruits in their breakfast. The window curtain is not a black-out curtain, so expect a bright morning.
Dear Valued Guest, Thank you for staying with us and for taking the time to share your thoughts. We sincerely apologize for the aspects of your stay that did not meet expectations. Your experience matters greatly to us, and we are committed to addressing the concerns raised to enhance our service and facilities. Please be assured that your feedback has been shared with the relevant departments for immediate improvement. We truly value your input as it helps us grow and serve our guests better. We hope to have the opportunity to welcome you back and provide you with a more satisfying experience in the future. Warm regards, NICECY HOTEL MANAGEMENT
Dear Valued Guest, Thank you for staying with us and for taking the time to share your thoughts. We sincerely apologize for the aspects of your stay that did not meet expectations. Your experience matters greatly to us, and we are committ… Show more
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewThere is a swimming pool and delicious food
Dear Valued Guest, Thank you for staying with us and taking time to share your experience. We are extremely delighted to see that you enjoyed your stay, which will be a great pleasure to share your comments with the team. We always strive to ensure that our guests get the highest standard of service possible at the hotel. Thank you for your kind words, and we look forward to welcoming you back with us in the near future. Sincerely, NICECY HOTEL MANAGEMENT
Dear Valued Guest, Thank you for staying with us and taking time to share your experience. We are extremely delighted to see that you enjoyed your stay, which will be a great pleasure to share your comments with the team. We always strive … Show more
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewbed is soft and clean
Dear Valued Guest, Thank you for choosing to stay with us and for taking the time to share your experience. We are truly pleased to hear that you had an enjoyable stay. Your kind words are greatly appreciated and have been shared with our team as a wonderful source of encouragement. At our hotel, we are committed to delivering the highest standard of service, and it is always rewarding to know when our efforts make a positive impact. We look forward to the pleasure of welcoming you back in the near future. Warm regards, NICECY HOTEL MANAGEMENT
Dear Valued Guest, Thank you for choosing to stay with us and for taking the time to share your experience. We are truly pleased to hear that you had an enjoyable stay. Your kind words are greatly appreciated and have been shared with our… Show more