The Indian food on the breakfast menu needs to be improved , it’s not cooked the way it is supposed to be.

Our Hotel driver Phat services was fantastic, a very polite and friendly person.

Stayed in August 2025

Having to leave

Great bar, great room. Lovely service.

Stayed in July 2025

There’s not a lot I can think of.

The hotel breathes a wonderful atmosphere of classic architecture mixed with great examples of Vietnamees art. The restaurants are great and the wine list is outstanding. The room is well decorated and laid out, the bed was great and helped us get over our jet leg really well. Breakfast was fantastic end the staff were super attentive.

Stayed in August 2025

Comfortable and clean

Stayed in May 2025

The staff was the best in the world. I left some things in the dressers on accident, and they organized them neatly when I returned a few days later to collect them from lost and found.

Stayed in July 2025

Strong smell of paint due to maintenance, can improve on ventilation

Excellent location, helpful staffs and nice facilities

Stayed in May 2025

All was good. It just gets a bit busy when there's a large event (or wedding) going on at hotel, which is expected.

Everything. From the response time and service level of the staff, room quality, to the overall hotel facilities and ambience, to the food quality, to live jazz performance in lobby... everything was perfect. The breakfast buffet and food quality of the hotel was excellent.

Stayed in May 2025

Meals and drinks very expensive. $11 AUD ++ for a coke!

Location and facilities were fantastic

Stayed in May 2025

Heritage hotel, centrally located with a very good breakfast.

Stayed in March 2025

Core of CBD, landmark building, great food and drinks, staff are very friendly

Great location

Stayed in April 2025

This was an impressive 5 star property one of the top 3 in the world that i have ever enjoyed. Along with Wakatobi Dive Resort in Indonesia and the Sofitel Legend Old Cataract Hotel in Egypt. There is a certain “je ne sais pas quoi” that you experience at properties like these and you know it right away when you interact with the staff. They are happy to provide services to you and it shows😁. What a pleasure to have this type of experience. Also the facilities and food and drink are top shelf. No pretense here.

Stayed in March 2025

Excellent location, great rooms, great pool

Stayed in January 2025

Perfect! High-class hotel with impeccable service. Very beautiful and clean.

Stayed in March 2025

Nothing!

Preferred the breakfast location on the ground floor.. the first floor, whilst quieter was too dark. As a lady travelling alone, I felt very safe in the hotel. The staff were exceptional

Stayed in February 2025

The staff were lovely but could sometimes get overwhelmed by the number of guests during busy times. I had to wait quite some time to check-in, with my luggage in tow. A valet eventually came up to me to help me with my luggage but I would have expected that service upon entry to the property!

Excellent location bang in the middle of District 1 and right opposite the Saigon opera. Many attractions, restaurants and shopping centres nearby. Breakfast is excellent, both in terms of taste and teh spread. The property itself is a beautiful and has an old world charm while providing all the comforts of the modern world.

Stayed in February 2025

High standing facilities, everything very clean, super spa. After a long-haul flight, just what we needed. The location is outstanding.

Stayed in January 2025

Nothing!

Excellent location, staff were warm and attentive, luxury hotel, great pool area

Stayed in January 2025

While it is expensive by Saigon standards, it is still a fraction of what you would pay for the same hotel in Europe or North America. After an arduous outdoor adventure, I needed peace and quiet and pampering. Perfect.

The best breakfast buffet I have ever seen. The staff goes out of their way on every detail. Anything you need, go to the desk and it is fixed for you. Facility is great, and a excellent spa and gym.

Stayed in January 2025

Pillows could have been better and more coffee (not decaffeinated) in the room.

The breakfast was good and the cocktails were good.

Stayed in January 2025

Great location

Stayed in January 2025

None

In the middle of district 1 and everything is walkable

Stayed in January 2025

We lived on separate floors and it was a bit of a drawback that we couldn’t access the floor that the kids were staying at with our key.

Great location. Good facilities (pool, spa, gym) Wonderful breakfast with multiple choices. Perfect for my hungry boys.

Stayed in December 2024

Nothing

Friendly efficient staff, great location and superb breakfast

Stayed in December 2024

Overall the hotel is outstanding !! The ambiance is beautiful, decorated with great taste ! It transports you to an other era !! Restaurants , all very nice, excellent food and service, the pool area is something to remember !! Service also excellent !! Concierge knowledgeable and helpful, also great!! Location unbeatable!!

Stayed in December 2024