Reviews of Park Hyatt Saigon 5 stars
2 Lam Son Square, District 1, Ho Chi Minh City, Vietnam

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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewThe ambience was perfect with a French atmosphere. Breakfast was great, the pool was a little small but provided enough refreshment
The facility feels a little old in our room, desk, and TV stand closet.
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in May 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewGreat bar, great room. Lovely service.
Having to leave
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewThe hotel breathes a wonderful atmosphere of classic architecture mixed with great examples of Vietnamees art. The restaurants are great and the wine list is outstanding. The room is well decorated and laid out, the bed was great and helped us get over our jet leg really well. Breakfast was fantastic end the staff were super attentive.
There’s not a lot I can think of.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewWonderful hotel, great services...the food is of high quality and halal...the cleanliness is very high...everyone is looking out for your comfort...everyone cares about you
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewLocation was central I guess
Rooms clean but old - pool was very old and dated. Spa treatments sub-par, probably the worst I have ever had. Vast numbers of local hotel staff but all untrained in hospitality and to be honest for a country that relies on tourism not very friendly.
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in May 2025
Verified reviewComfortable and clean
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewThe staff was the best in the world. I left some things in the dressers on accident, and they organized them neatly when I returned a few days later to collect them from lost and found.
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in May 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 May 2025 · Stayed in May 2025
Verified reviewExcellent location, helpful staffs and nice facilities
Strong smell of paint due to maintenance, can improve on ventilation
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewEverything. From the response time and service level of the staff, room quality, to the overall hotel facilities and ambience, to the food quality, to live jazz performance in lobby... everything was perfect. The breakfast buffet and food quality of the hotel was excellent.
All was good. It just gets a bit busy when there's a large event (or wedding) going on at hotel, which is expected.
Reviewed: 12 May 2025 · Stayed in April 2025
Verified reviewReviewed: 10 May 2025 · Stayed in March 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewLocation and facilities were fantastic
Meals and drinks very expensive. $11 AUD ++ for a coke!