We knew what we were getting. The bugs were an issue in the room every morning. Not sure if the hotel has complete control, but it was still worth the stay.

Location was right there on the beach. The price was right, and staff was helpful.

Stayed in February 2025

Communication, very bad in english. You need to use google translate all the time. We paid addional fee for late check out, but on our last day staying there, we needed to pack our bags at 9am and move out. They've sent us to other bungalow without explanation and any previous notice (even regular check out is untill noon). We were there 6 days...

Great location, in front of the nice beach (one minute by foot).

Stayed in January 2025

Things were broken or in poor condition (eg bedside lamp plug broken, shower head rusty, bathroom sink pipe leaked water). The beach bungalows were very expensive for what you for what you got and the food was very average.

It was basic but reasonably comfortable. The staff were very friendly and helpful

Stayed in January 2025

Had a plumbing problem..

Staff friendly ..It was a 2min walk to the beach ..lovely cabin setting ..and best great to have Aircon facility

Stayed in January 2025

However, I wouldn't return for the following reasons: - We asked for change of rooms as the one we got initially was looking at a pile of garbage instead of the ocean. It was super loud as there is beach party every day every night. The bungalow was full of ants, the lights and warm water was not working. After the change we decided to stay but it was still very noisy (earplugs recommended). - If you want to use the beach of the resort, you have to pay for the bean bag or buy something. - Unlike the pictures, there is no gym, it is used as a storage room. - The bed is uncomfortable, the springs stick out of the bed. - The breakfast was ok, not a big selection and not high quality. - The cleanliness of the room was great, however, not the rest of the areas of the resort (e.g. shared toilets are disgusting).

Spent a week in Phu Van Resort in a beach front (ocean view) bungalow. The location is great, there is everything a tourist possibly needs during the stay and easy access to the beach. The bungalow is quite spacious, the cleaning lady was nice and overall we enjoyed our stay.

Stayed in December 2024

Breakfast choices/layout/replenishment needs to be markedly improved to attain even average European standards

Equal proximity to the beachside and the town centre

Stayed in February 2024

Staffs don't speak much English, but we have Google translate, so no problem. The noise of the outdoor unit of the air-conditioner was quite loud.

Nice stuffs. Good location. Wonderful pool.

Stayed in February 2024

beds are hard not so comfortable

on the beach

Stayed in February 2024

We had lots of ants in the bathroom and found a few in our bed. We went to the local supermarket and bought some bug spray to deal with the issue. Bugs are to be expected on the island. The beach area attached to the hotel is basic, and in the evening you have to pay to sit on the bean-bags even if you're a guest of the hotel.

The hotel was affordable and in a good location with direct access to the beach, and plenty of shops/restaurants near by. The breakfast was okay. The island is recovering from COVID so I think many hotels like this one lack the funds to invest in keeping everything on-site fully operational and to a very high standard (they need more customers to generate the funds, so don't be too put off by bad reviews. If you want 5 star you need to pay much more elsewhere!)

Stayed in January 2024

The bathroom is not very good. The beach is not very clean.

Staff very friendly

Stayed in January 2024

Upon arrival we were told that it was not possible to pay by credit card. Paying with dollars was possible, but with a ridiculous exchange rate. There was only 1 staff member who speaks English, further communication had to be done with the translation app.

Good quiet resort with a comfortable room. Nice terrace in front of the bungalow.

Stayed in March 2023

They asked for 10% fee by paying with credit card, because of taxes, but taxes were already included in the booking price. Poor facilities and service on the private hotel beach. Poor breakfast and no restaurant or bar.

Friendly staff, but it was Impossible to communicate without Google translator. They allow us to stay after the check out time because our fligth was at night. Good bungalow near the beach and a good swimming pool.

Stayed in March 2023

Generally the whole resort is very tired and definitely needs some development. The gym is gone, now being used to store broken air conditioners. The breakfast was a bit limited, with the same few dishes repeating every other day. It was a buffet though, so that was good. The worst thing was the surprise 10% card fee. I know a 3-5% card fee is normal but 10% is disgusting. As I stayed for 10 nights I actually paid for 11 nights.

Staff were pleasant and helpful and the location was solid, with lots of restaurants and bars nearby. The beach was close too, about a five minute walk from the back of the property. Room was a good size,

Stayed in January 2023

Second day we were out from early morning and came home late evening and found our bungalow door open like 30 cm, I spotted it from far. Probably left open by cleaning. After that we didn’t feel too comfortable. Breakfast was a lot of food. They did have noodles and eggs cooked on spot. Otherwise no signs on any food in the metal containers. They had put towels on the handles and from previous experience you’d think that means it too hot to touch but almost everything was cold. To pay with card they add 10%.

Wifi worked good. Beach close by with easy access from hotel. Staff at breakfast were nice and helpful even though no English was spoken. First night we had a problem with electricity in our room and went to reception, someone just about to leave helped and called for someone else and soon problem was fixed!

Stayed in January 2023

Hotel was too expensive for quality available which was average to poor. No Sunbeds on beach, Sunbeds broken by pool, pool was full of flies too. very old and tired feeling around resort. breakfast was ok but food left to be served cold such as bacon and walking in over broken tiles not a good feeling to it. Not a resort and Spa experience as advertised. Had a bit of a empty feeling to the whole experience.

Location was good.

Stayed in January 2025

Everything was wrong since you walk in. The staff greeted you with We are fully booked!! Not even ask that we have a reservation or not until we show them that we have a reservations for 5 rooms for 8 nights . We booked in advance almost 3 months and even messaged them directly that we expect the room we really booked. We are big family with 10 adults and 5 kids. The staff was no English and give us the wrong room without explain anything . The said was upgraded but was downgraded. We mentioned since we messaged after booked that we don’t want beach bungalow room but they still give us that room. It was smaller with bad condition some room was no hot water, toilet seat was moldy. Give the room for a mather with 3 y.o. Boy close to the restaurant with a terrible loud music. We tried to argue with the manager or the owner that he mentioned that he built the hotel for changing the room he give promise that he will but we didn’t get any. We can‘t move because we stay over New year holidays everything fully and not easy for us to find place for big family. And the room really not worth as the price we paid at all. The was a very very bad experience in Vietnam especially this hotel. It was really felt like cheating not only our family that got this situation our neighbor room also got the same situation as us even they went to the hotel the booked the room since March that which room they they want. We will never come back.

Nothing

Stayed in January 2025

I am disappointed to write that this hotel does not live up to expectations. Firstly, the Superior Room we booked did not “boast a walk-in shower” but an over-bath shower, your description not ours. The room was extremely dated and in need of modernisation. Whilst the room was spacious, it smelt musky with signs of damp penetration to the left of the window and below the window cill. Not great conditions for anyone’s health especially since my wife suffers with COPD. The room (004) had a limited view and was accessible via a rather dirty communal balcony. We carried our suitcases four long flights of stairs (granted there was some minimal help to start with) to the second floor (2 long flights per floor) since there wasn’t a lift. The air conditioning was ineffective and in general the room was far from adequate, the pictures on the App and hotel website must be at least 5 years old judging by current conditions. How this room can be described as ‘Superior’ is beyond me. Needless to say we complained and, after much toing and froing we were moved to a bungalow (room 423); this was better however, we could only stay here until 28th December as they were fully booked and had to then return to the original inferior room 004. Room 423 also had its issues, mattresses were stained, the suspended ceiling tiles in the shower room had moss growing from it, the wash basin was stained, cracked and in a sorry state, the ceiling extractor in the bathroom was disgustingly filthy, the electrics were constantly tripping and lights permanently flickering, the front door lock then failed halfway through our stay and our room wasn’t made up on this day either (24/12). As part of the toing and froing we were offered two alternative rooms and neither was an improvement, in fact I’d say they were worse, one room didn’t even have a window and the damp smell was so overpowering.

Good location to Duong Dong for bars, restaurants and shops. Nice size pool and access to a very small beach area. Nice little private beach bar!

Stayed in January 2025

A little old hotel

Around the hotel, the local atmosphere, nail shop, massage shop, restaurants and cafes were comfortable, and we were able to take wonderful pictures connected to the beach in its location. The breakfast was also good, and overall, it was cost-effective

Stayed in March 2024

Very poorly maintained property. Main hotel building seems to be a furniture and bedding dumping ground. Floors and surfaces in common areas, breakfast room floor, patio etc require deep clean with hot water. The photographs on the website do not reflect the state of the property currently. Lots of areas where random items are dumped.

The property has beach access.

Stayed in February 2024

can hear music from the place next door until about 11pm.

Great location, nice clean room (stayed in one of the bungalows by the beach) great pool & friendly staff.

Stayed in January 2024

The manager upgraded our room to beach bungalow. That was really awesome! Highly recommended!

Stayed in November 2023

Excellent location. Great pool . Big clean bungalow at a very modest cost. Staff were great. Manager Tam was helpful and charming . Highly recommended.

Stayed in November 2023

Nothing

Nice hotel, big and clean pool, very close to the beach

Stayed in November 2023

The rooms are really nice and clean. The location is excellent. It’s just seconds away from the beach.

Stayed in November 2023