Eliana Premio Hotel Hanoi住客评语 4星级

Dear Chenfang, Thank you for sharing your feedback with us. We are happy to know that you enjoyed our central location and the breakfast. We sincerely apologize for the torn towels during your stay and for not being able to provide you with a completely comfortable night’s rest. This should not have happened, and we have already instructed our housekeeping team to carefully check and replace all worn-out linens immediately. Your comments are very valuable for us to improve our service. We truly appreciate your kind words about the overall value for money, and we hope to have another chance to welcome you back and offer you a much more satisfying stay Best regards Eliana Premio Hotel team

Dear Chenfang, Thank you for sharing your feedback with us. We are happy to know that you enjoyed our central location and the breakfast. We sincerely apologize for the torn towels during your stay and for not being able to provide you wit… 显示更多

Dear Ya - Chih Thank you for your kind review and for recommending Eliana Premio Hotel. We’re glad to hear you enjoyed our convenient location, delicious breakfast, and tour booking service to Ha Long Bay. We also appreciate your feedback about the breakfast variety, and we’ll work on improving this to make your next stay even better. We hope to welcome you back again soon! Warm regards, Eliana Premio Hotel Team

Dear Ya - Chih Thank you for your kind review and for recommending Eliana Premio Hotel. We’re glad to hear you enjoyed our convenient location, delicious breakfast, and tour booking service to Ha Long Bay. We also appreciate your feedback … 显示更多

Dear Mrs. Ya Chih Thank you very much for sharing your experience at Eliana Premio Hotel. We are delighted to know that you enjoyed our convenient location, the value for money, and especially our friendly staff. Grace will be very happy to receive your kind words – she truly enjoys assisting our guests. We also appreciate your constructive feedback regarding the soundproofing. We sincerely apologize for the inconvenience caused and will look into possible improvements to make your stay more comfortable in the future. It was a pleasure to host you, and we hope to welcome you back again soon. Warm regards, Eliana Premio Hotel Team

Dear Mrs. Ya Chih Thank you very much for sharing your experience at Eliana Premio Hotel. We are delighted to know that you enjoyed our convenient location, the value for money, and especially our friendly staff. Grace will be very happy to… 显示更多

Dear Kejin Thank you so much for your wonderful review, We're thrilled to hear that you enjoyed your stay and appreciated our friendly team. Taking care of our guests and being there to help whenever needed is something we truly value. It's also great to know that our location and the lively surroundings made your experience even more enjoyable. We're glad our English-speaking staff could assist you smoothly, and it's a bonus when we can communicate in Chinese too! Your kind words mean a lot to us, and we hope to welcome you back soon for another pleasant stay. Warm regards, Eliana Premio team

Dear Kejin Thank you so much for your wonderful review, We're thrilled to hear that you enjoyed your stay and appreciated our friendly team. Taking care of our guests and being there to help whenever needed is something we truly value.… 显示更多

Dear Chang Tzu Thank you so much for your thoughtful feedback! We're very happy to hear that you appreciated our friendly staff, helpful service, and the information we provide at check-in. Your kind words mean a lot to our team. We also appreciate your comment about the hot water system — we’re sorry for the inconvenience and will look into how we can improve the design or provide clearer instructions to ensure a more comfortable experience. We hope to welcome you again in the future! Warm regards, Eliana Premio Team

Dear Chang Tzu Thank you so much for your thoughtful feedback! We're very happy to hear that you appreciated our friendly staff, helpful service, and the information we provide at check-in. Your kind words mean a lot to our team. We a… 显示更多

Dear WEI CHENG, We are truly grateful that you chose our hotel during your trip to Vietnam. Grace and Yuan were genuinely happy and touched to receive your kind words. It’s wonderful to know that we could play a small part in making your journey more complete. Your cheerful and energetic presence left a great impression and inspired our entire team to keep doing better. We sincerely hope to have the pleasure of welcoming you back one day when you return to Vietnam. Wishing you all the best! Eliana Premio Hotel

Dear WEI CHENG, We are truly grateful that you chose our hotel during your trip to Vietnam. Grace and Yuan were genuinely happy and touched to receive your kind words. It’s wonderful to know that we could play a small part in making your j… 显示更多

Dear Pi Ju Thank you so much for your kind feedback! We’re thrilled to know you enjoyed our convenient location and especially appreciated the friendliness of our team — that truly means a lot to us. We also sincerely thank you for your comment regarding the room equipment. Your feedback helps us improve, and we’re already looking into ways to enhance the in-room experience. We hope to welcome you back again soon and make your next stay even better! Warm regards, Eliana Premio Hotel Team

Dear Pi Ju Thank you so much for your kind feedback! We’re thrilled to know you enjoyed our convenient location and especially appreciated the friendliness of our team — that truly means a lot to us. We also sincerely thank you for your co… 显示更多

Dear our Valued Customer Thank you so much for your kind words! We're thrilled to hear you enjoyed the breakfast and that our front desk team — especially Grace — made such a positive impression with their enthusiastic and detailed service. It’s wonderful to know we could help make your trip to Vietnam perfect. We’ll be here to welcome you with open arms when you return to Hanoi — Eliana Premio will always be your home away from home! Best regards Eliana Premio Hotel

Dear our Valued Customer Thank you so much for your kind words! We're thrilled to hear you enjoyed the breakfast and that our front desk team — especially Grace — made such a positive impression with their enthusiastic and detailed serv… 显示更多

Dear chris820523 Thank you so much for your kind words! We're delighted to hear that you enjoyed our comfortable, spacious, and clean rooms, as well as our new facilities. It’s especially rewarding to know that our service staff left a positive impression with their friendliness and consideration. We truly appreciate your support and look forward to welcoming you back in the future! Warm regards, Eliana Premio Hotel

Dear chris820523 Thank you so much for your kind words! We're delighted to hear that you enjoyed our comfortable, spacious, and clean rooms, as well as our new facilities. It’s especially rewarding to know that our service staff left a … 显示更多

Dear 艳杰, Thank you for sharing your experience with us! We're delighted to hear that you enjoyed our convenient location, delicious breakfast, and the friendliness of our staff. It's also great to know that you liked our à la carte options and rice noodles! We appreciate your feedback regarding the room size and window, and we will take it into account for future improvements. Additionally, we will work on enhancing the cleanliness and comfort of our rooftop restaurant's balcony to provide a better experience for our guests. Your insights are invaluable to us, and we hope to have the pleasure of welcoming you back for an even better stay! Best regards, Customer Service

Dear 艳杰, Thank you for sharing your experience with us! We're delighted to hear that you enjoyed our convenient location, delicious breakfast, and the friendliness of our staff. It's also great to know that you liked our à la carte… 显示更多

Thank you so much for your detailed and thoughtful review! We’re absolutely thrilled to hear that our team’s warm hospitality made your trip to Hanoi even more enjoyable. It’s wonderful to know that our Halong Bay tour booking service, airport transfer, and travel recommendations were helpful for you. We always strive to make our guests feel comfortable and well taken care of, especially when arriving in a new city. We’re also glad you enjoyed the welcome drinks, small cakes, and the overall cleanliness and scent of the hotel. Your kind words truly mean a lot to us! While some signs of use may be present, we’re constantly working to maintain a fresh and pleasant atmosphere for our guests. Thank you once again for choosing Eliana Hotel! We hope to have the pleasure of welcoming you back in the future for another memorable stay! Best regards Customer service team

Thank you so much for your detailed and thoughtful review! We’re absolutely thrilled to hear that our team’s warm hospitality made your trip to Hanoi even more enjoyable. It’s wonderful to know that our Halong Bay tour booking service, airp… 显示更多