17 Pham Dinh Ho Street, Hai Ba Trung, Hanoi, Vietnam
#651 of 1,018 hotels in Hanoi
Guests' ChoiceBased on 52 hotel reviews
7.5Cleanliness
7.9
Comfort
7.8
Location
7.3
Facilities
7.2
Staff
8.4
Value for money
7.6
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 7 July 2025
Sue
AustraliaThe location and the pool did not look like the photo on website
The restaurant food was good
Stayed in June 2025
Reviewed: 30 April 2025
Micheal
JapanThe toilet clogged up and the bathtub shower was clogged too. They fixed the toilet immediately but even though they didn’t offer to change rooms or anything.
It was spacious.
Stayed in March 2025
Reviewed: 27 March 2025
Dan
AustraliaThe staff were friendly & helpful throughout my stay. Great hotel for the solo traveller as it was clean & secure. I didn't realise the distance from the hotel to the city centre when booking (my error). It was only 2 km, which i did walk,but nothing to see on the walk-in. Grab motorbike was only 5-7 mins in. The pool upstairs was clean,but the pool lining was coming apart as you went further into the pool.
Stayed in March 2025
Reviewed: 8 January 2025
Capt
IndiaIt was in all a good Trip
Stayed in December 2024
Reviewed: 5 January 2025
Mukoso
NigeriaThe hotel was nice and modern and the staff were very helpful and even help us stow our luggage while we went on an overnight cruise.
Stayed in January 2025
Reviewed: 30 December 2024
Govender
South AfricaShower inside the bathtub instead of shower only made it slightly uncomfortable to get inside tub.
Spacious room, enough cupboard space.
Stayed in December 2024
Reviewed: 22 December 2024
Govender
South Africashower I'm bathtub. a fully built shower would have been better.
spacious and clean rooms.
Stayed in December 2024
Reviewed: 6 October 2024
Truong
VietnamTasty Indian food. Local herbs. Quiet room.
Stayed in September 2024
Reviewed: 7 August 2024
Chavan
Indiagood
Stayed in August 2024
Reviewed: 12 July 2024
Venkata
IndiaIf Indian food also there in menu at least 2-3 vegetarian Indian dishes will be good. Many Indians are coming there.
Clean and friendly staff
Stayed in July 2024
Reviewed: 1 May 2024
Shannon
AustraliaThe food & selection was average, we were moved to the pool restaurant where the selection was even less due to a seminar booked in during our stay, pool was worn out & smaller than shown, shower was below average with only a handheld shower head & our room wasn't cleaned for 2 days.
A/c didn't blow directly onto the beds & allowed the room to keep a cooler temp. Having a larger room.
Stayed in April 2024
Reviewed: 27 April 2024
Walter
New ZealandMattresses are a bit tired
Staff is friendly, clean facilities
Stayed in April 2024
Reviewed: 16 March 2024
Huongquynh
VietnamBreakfast didn’t have enough variety
Clean, close to everything
Stayed in March 2024
Reviewed: 2 January 2024
Jane
AustraliaSwimming pool lot smaller than the pictures show. Dated gym equipment
Helpful staff
Stayed in December 2023
Reviewed: 27 November 2023
Miss
VietnamSome of the faucets and equipment are slightly difficult to use
Our room is nice and the breakfast is also good value
Stayed in November 2023
Reviewed: 25 November 2023
Downie
AustraliaNothing
Friendly helpful staff. Quieter than other areas in Hanoi which is great. Clean comfortable
Stayed in November 2023
Reviewed: 27 October 2023
Tuy
CanadaThe wifi was not stable in my room.
The breakfast was ok.
Stayed in October 2023
Reviewed: 16 October 2023
Niki
ThailandBeds are really hard
Good location and pleasant staff in this good value hotel
Stayed in October 2023
Reviewed: 29 September 2023
Steven
United KingdomWe stayed for a wedding ceremony and the staff were very attentive in helping us get ready for the event. The hotel has everything needed for a conformable stay.
Stayed in September 2023
Reviewed: 18 July 2023
Apisak
Thailand1. The lady manager was a bit too straightforward (= rude!) when my friend tried to ask her when was our late check-out time. She mentioned about us paying when we extended it to 3 pm. 2. The location wasn't too ideal at all. We had to walk about 35 minutes!! (BUT of course we could enjoy looking at the petite cafes along the way. :-)) 3. The gym could have been bigger--with newer treadmills (the far one wasn't all that new).
1. The breakfast was perhaps the most outstanding point, especially the crispy samosa. 2. The room size was okay. The pictures on the walls were We didn't feel that it was a significant upgrade. 3. The place was clean and well-kept. The pillow was not too soft--which I liked. :-))
Stayed in July 2023
Reviewed: 11 July 2023
Hatim
AustraliaI booked the hotel on the basis of good rating and with it assumed that the higher hotel cost may be deserved. Sorry to say that it is not. A number of bad experiences are as follows: The hotel lifts were below average. I got stuck in the lift and continued to ring bell, however no one paid a heed to it. I had to call my partner to speak to the reception to take some action. Still there was hesitancy and the hotel staff did not act swiftly. I had to open the lift door myself a little and with the help of one room service staff, I atlast got out. Hotel noted on a contract type paper counting everything in the room that was provided eg towels. On top of that they expected that it should not have stains and that it would be considered damaged. We had to be more careful to use their product then what we are used to at home as we did not want to pay more as we did not want to have a sour taste of justifying our position. I am an avid traveller and such an experience was not expected. The pool was really dirty and one could visibly see leaf and debris collection at the base of the pool. Family room was extremely small where there was not much space to move also. Lighting of both rooms were below average. One of the bulb in my room flickered randomly. The hotel appeared to act like a higher rated facility, however in my opinion was not and definitely was not value for money.
Breakfast was good, however one time daal makhani tasted stale. Suite was of good size and was comfortable.
Stayed in July 2023
Reviewed: 26 June 2023
Nick
New ZealandShower didn't work properly as did the A/C not adjusting to the temp set. Tour groups coming through killed any hotel ambience.
Breakfast was good, room was a good size and bed comfortable
Stayed in June 2023
Reviewed: 30 April 2023
Jean
AustraliaGood location and very clean. Pool restaurant had very tasty food. We had the fried sea bass, fried rice paper rolls and green mango and prawn salad all of which we highly recommend
Stayed in April 2023
Reviewed: 27 December 2022
Yuka
Japanthe shower didn’t drain well
best location, stuff, and reasonable price!
Stayed in December 2022
Showing 1 – 25
Alexandria, USA
Saalbach Hinterglemm, Austria
Damuls, Austria
Berwang, Austria
Cordoba, Argentina
Sörnewitz, Germany
Lagoi, Indonesia
Uvita, Costa Rica
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content