Reviews of Renaissance Riverside Hotel Saigon 5 stars
8-15 Ton Duc Thang, District 1, Ho Chi Minh City, Vietnam
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewOur room was very spacious and comfortable. We had the use of the lounge facilities which were excellent.
Nothing
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewWith a late flight home we asked for and were given a 4pm checkout at no additional charge. Much appreciated! Breakfasts were an additional charge but were worth the cost with special coffees and a good array of choices. Reception was very pleasant to deal with and they were eager to accommodate our requests. Hotel is located near city centre, handy to shops, markets, etc.
This was a 41/2 star hotel so little to dislike.
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewThe breakfast and the location of the room was excellent. The staff were very friendly and helpful. We were sorry to leave.
Greetings Warren, Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. We sincerely appreciate your feedback, which we will take into careful consideration as we continue to enhance our services and facilities in the near future. We look forward to the pleasure of welcoming you back soon. Wishing you well and kind regards, Renaissance Riverside Hotel Saigon.
Greetings Warren, Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. We sincerely appreciate your feedback, which we will take into careful consideration as we continue to enhance our s… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in June 2025
Verified reviewReviewed: 27 July 2025 · Stayed in June 2025
Verified reviewI stayed at this hotel for 5 days. It was the closest hotel to the exhibition venue, which made it very convenient. The staff were extremely kind and helpful. There is also a shopping center nearby where you can easily find food and other necessities. Overall, the hotel was good and definitely worth the price. I would like to express my sincere gratitude to the manager named Bayu. I had to urgently send some samples to Seoul, and he personally assisted me with the shipment. He didn't turn down my request and was very polite and professional throughout the process. Bayu, if you're reading this — thank you for your support, your time, and your dedication. I highly recommend this hotel — it offers great value for money.
Greetings FARKHODJON MUZAFFAROVICH, Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. We sincerely appreciate your feedback, which we will take into careful consideration as we continue to enhance our services and facilities in the near future. We look forward to the pleasure of welcoming you back soon. Wishing you well and kind regards, Renaissance Riverside Hotel Saigon
Greetings FARKHODJON MUZAFFAROVICH, Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. We sincerely appreciate your feedback, which we will take into careful consideration as we continu… Show more
Reviewed: 16 July 2025 · Stayed in May 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewLocation is good.
Facility is way too old, very strange smell in the air. Water is leaking in the toilet and water in bath is too cold.
Greetings ZHENYU, Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. We sincerely appreciate your feedback, which we will take into careful consideration as we continue to enhance our services and facilities in the near future. We look forward to the pleasure of welcoming you back soon. Wishing you well and kind regards, Renaissance Riverside Hotel Saigon
Greetings ZHENYU, Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. We sincerely appreciate your feedback, which we will take into careful consideration as we continue to enhance our s… Show more
Reviewed: 6 May 2025 · Stayed in April 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReviewed: 2 May 2025 · Stayed in April 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewGood Breakfast buffet had all the required food
nothing
Greetings Srinivasan, Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. Your comments are very encouraging for us all the hotel knowing that the facilities and service offerings were an enjoyable part of your experience. Our team will be very pleased that we delivered on promise of providing you with a comfortable and memorable service. It is our pleasure to be at your services and we look forward to welcoming you back soon. Wishing you well and kind regards, Renaissance Riverside Hotel Saigon
Greetings Srinivasan, Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. Your comments are very encouraging for us all the hotel knowing that the facilities and service offerings wer… Show more
Reviewed: 23 March 2025 · Stayed in February 2025
Verified reviewReviewed: 22 March 2025 · Stayed in March 2025
Verified reviewThe room was ok.
The hotel charged me twice for one room. They charged 1176$ once, stated that the transaction did not go throw while the money were taken from my bank account. And said it was a normal thing and happens to the clients(I am not sure what is normal though). So the hotel refused to provide the room unless I pay the second time 1176$. No one appologized for their mistake, no one provided any support on retreating the money. So I had to push the stuff to contact the bank, had to nudge them about the reply from the bank. Horrible experience and will not recommend renessance hotel ever again. Better to stay in Hilton next door.
Dear Sabirova, Greetings of the day. Thank you for your recent stay and patronage with us. Providing the highest level of hospitality is our number one priority and we understand that we are falling short of meeting your expectations. We do hope to have a chance to be at your service in the near future. Please engage with us with a direct message so that we may bring comfort and assurance on your feedback to us. Warm regards, Renaissance Riverside Hotel Saigon
Dear Sabirova, Greetings of the day. Thank you for your recent stay and patronage with us. Providing the highest level of hospitality is our number one priority and we understand that we are falling short of meeting your expectations. W… Show more
Reviewed: 27 February 2025 · Stayed in December 2024
Verified reviewReviewed: 31 January 2025 · Stayed in January 2025
Verified reviewReviewed: 29 January 2025 · Stayed in January 2025
Verified reviewGood location.
The hotel is kind of old. Need renovation. Too many guests for the holidays but obviously the facilities like dining room is not big enough so we have to take the breakfast at a temporary location.
Dear Jionghao, Greetings of the day. Thank you for your recent stay and patronage with us. Providing the highest level of hospitality is our number one priority and we understand that we are falling short of meeting your expectations. We do hope to have a chance to be at your service in the near future. Please engage with us with a direct message so that we may bring comfort and assurance on your feedback to us. Warm regards, Renaissance Riverside Hotel Saigon
Dear Jionghao, Greetings of the day. Thank you for your recent stay and patronage with us. Providing the highest level of hospitality is our number one priority and we understand that we are falling short of meeting your expectations. W… Show more
Reviewed: 28 January 2025 · Stayed in December 2024
Verified reviewReviewed: 26 January 2025 · Stayed in January 2025
Verified reviewReviewed: 25 January 2025 · Stayed in January 2025
Verified reviewReviewed: 13 January 2025 · Stayed in December 2024
Verified reviewPerfect all around. Stayed one night, but could have stayed forever. The front desk exchanged money for me and helped me arrange travel to my next destination.
Nothing
Greetings Bret, Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. Your comments are very encouraging for us all the hotel knowing that the facilities and service offerings were an enjoyable part of your experience. Our team will be very pleased that we delivered on promise of providing you with a comfortable and memorable service. It is our pleasure to be at your services and we look forward to welcoming you back soon. Wishing you well and kind regards, Renaissance Riverside Hotel Saigon
Greetings Bret, Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. Your comments are very encouraging for us all the hotel knowing that the facilities and service offerings were an e… Show more
Reviewed: 11 January 2025 · Stayed in January 2025
Verified reviewThe location is excellent. Buffet breakfast was tasty and had extensive choices. The bed was very comfortable. The service was friendly and impeccable.
Some USB ports in the rooms for charging devices would be useful.
Greetings Stuart, Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. Your comments are very encouraging for us all the hotel knowing that the facilities and service offerings were an enjoyable part of your experience. Our team will be very pleased that we delivered on promise of providing you with a comfortable and memorable service. It is our pleasure to be at your services and we look forward to welcoming you back soon. Wishing you well and kind regards, Renaissance Riverside Hotel Saigon
Greetings Stuart, Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. Your comments are very encouraging for us all the hotel knowing that the facilities and service offerings were an… Show more
Reviewed: 10 January 2025 · Stayed in January 2025
Verified review