Reviews of Romance Hotel
16 Nguyen Thai Hoc Street, Hue, Vietnam
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewVery nice hotel. Great pool upstairs, great breakfast, in the middle of town, so convenient to everything. Nice little bar, restaurant downstairs. Second time there, and would definitely stay again.
Nothing.
Dear Mr KJ, Thank you for choosing us for your stay in Hue as always. We are so happy to learn that you loved your stay at our hotel. Thank you again for a nice feedback, and we do hope to have a chance to welcome you back in the near future. Wish you all the best! 😊 Best regards, Romance Team
Dear Mr KJ, Thank you for choosing us for your stay in Hue as always. We are so happy to learn that you loved your stay at our hotel. Thank you again for a nice feedback, and we do hope to have a chance to welcome you back in the near fu… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewGreat location - friendly staff - very clean
A bit old dated but for this price it is more than ok
Dear Mr Christophe, Thank you for staying with us and taking the time to share your views. It is valuable to us, and we will take it into consideration to enhance our facilities and improve our guests' comfort. We do hope to have a chance to welcome you back in the near future. Wish you all the best! 😊 Best regards, Romance Team
Dear Mr Christophe, Thank you for staying with us and taking the time to share your views. It is valuable to us, and we will take it into consideration to enhance our facilities and improve our guests' comfort. We do hope to have a c… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewPerfect location, central to the main town in Hue and walkable distance to restaurants and night life. Large clean hotel rooms, professional staff and amenities as described.
Dear Ms Melissa, We’re so happy to hear from you! Thank you for staying with us and your valuable feedback. Wish you all the best 😊 Best regards, Romance Team
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewGreat variety for breakfast, room was very large. Biggest bed we've ever stayed in! Bath salts provided to soak in the tub. Rooftop pool was great to cool down in the hot afternoons.
It is a bit dated but good value for money. Service to the pool area can be quite slow.
Dear Ms Sarah, Thank you for staying with us and taking the time to share your views. It is valuable to us, and we will take it into consideration to enhance our facilities and improve our guests' comfort. We do hope to have a chance to welcome you back in the near future. Wish you all the best! 😊 Best regards, Romance Team
Dear Ms Sarah, Thank you for staying with us and taking the time to share your views. It is valuable to us, and we will take it into consideration to enhance our facilities and improve our guests' comfort. We do hope to have a chance… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe property is well-maintained, clean and offers a comfortable stay.
Dear Mr Alessandro, We’re so happy to hear from you! Thank you for staying with us and your valuable feedback. Wish you all the best 😊 Best regards, Romance Team
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewLocation is excellent here, the hotel was fantastic with great staff and the room was very clean and comfortable, pool was up on the 11th floor, was great for a cool off, situated close to the food streets near Chu Van An street, we would definitely stay here again.
Hi, We’re so happy to hear from you! Thank you for staying with us and your valuable feedback. Wish you all the best 😊 Best regards, Romance Team
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewFriendly and helpful staff. Close to all the restaurants. Great value for money. Would definitely stay here again.
Nothing to dislike.
Dear Ms Sonja, We’re so happy to hear from you! Thank you for staying with us and your valuable feedback. Wish you all the best 😊 Best regards, Romance Team
Reviewed: 1 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewVery central, close to the hub
Nothing to dislike
Dear Ms Debbie, We’re so happy to hear from you! Thank you for staying with us and your valuable feedback. Wish you all the best 😊 Best regards, Romance Team
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewGreat location, great breakfast and helpful staff
Our room was directly under the breakfast area so noisy in the early morning.
Dear Mr Bart, Thank you for staying with us and taking the time to share your views. It is valuable to us, and we will take it into consideration to enhance our facilities and improve our guests' comfort. We hope to have the pleasure of welcoming you back in the future, ensuring a more enjoyable experience. Wish you all the best! Best regards, Romance Team
Dear Mr Bart, Thank you for staying with us and taking the time to share your views. It is valuable to us, and we will take it into consideration to enhance our facilities and improve our guests' comfort. We hope to have the pleasure… Show more
Reviewed: 30 May 2025 · Stayed in March 2025
Verified reviewLocation very good, close to downtown bars and restaurants
Dear Mr Stephen, Thank you for staying with us and your feedback. Wish you all the best 😊 Best regards, Romance Team
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewNice
Nothing
Hi, We’re so happy to hear from you! Thank you for staying with us and your valuable feedback. Wish you all the best 😊 Best regards, Romance Team
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in April 2025
Verified reviewThis was probably our favourite hotel in our 2 weeks in Vietnam, even though it doesn't have a baloney it has an incredible rooftop, and the room itself was massive with a beautiful bathroom which we needed after staying in cheaper places for a while. Breakfast was excellent, and if you stay or 3 days or more you get little perks like a free cocktail in the upstairs bar and discount on laundry which we actually needed! Also helped organise the DMZ tour for us and all the staff were very pleasant. Moreover, it's just outside the busy "pub street" area but still manages to be quiet and peaceful. Netflix ready to cast on the TV too if you wanna chill after a busy day. All in all, an excellent stay.
I don't really have any criticism, no rooms have baloneys but it's just the way the hotel was built. It's too hot outside anyway so you just end up hugging the aircon inside. There's another bar downstairs which wasn't open because it was under renovations but I'm sure will be great when it opens. Yep nothing to complain about!
Dear Mr Adam, Your great & detailed feedback brightens our day and serves as a constant reminder of why we love what we do. 😊 😊 Actually, our team always works hard to ensure that every guest has a memorable experience, and your feedback motivates us to continue delivering exceptional service. So thank you again for a nice feedback, and we do hope to have a chance to welcome you back in the near future. Wish you all the best! 😊 Best regards, Romance Team
Dear Mr Adam, Your great & detailed feedback brightens our day and serves as a constant reminder of why we love what we do. 😊 😊 Actually, our team always works hard to ensure that every guest has a memorable experience, and your feedb… Show more
Reviewed: 10 May 2025 · Stayed in May 2025
Verified reviewBreakfast is amazing!
Dear Mr Eduardo, We’re so happy to hear from you! Thank you for staying with us and your valuable feedback. Wish you all the best 😊 Best regards, Romance Team
Reviewed: 7 May 2025 · Stayed in May 2025
Verified reviewReviewed: 3 May 2025 · Stayed in April 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified review- staff was nice -it was clean -good location -bathroom with view was cool -the room had much light
-there wasn't complete wall between the room and bathroom
Dear Ms Timea, Thank you for staying with us and taking the time to share your feedback, especially your compliments about our hotel’s location, room, and staff… 😊 However, as there are some rooms in our hotel which have the bathroom with design by glass, and it seems that you do not like this one, so if we have a chance to welcome you back in the future, we will arrange room with the complete wall between the room and bathroom as you like, ensuring a more enjoyable experience. Thank you so much again for your feedback. We wish you all the best! 😊 Best regards, Romance Team
Dear Ms Timea, Thank you for staying with us and taking the time to share your feedback, especially your compliments about our hotel’s location, room, and staff… 😊 However, as there are some rooms in our hotel which have the bathroom wit… Show more
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewLovely. High fives all round
Hi, We’re so happy to hear from you! Thank you for staying with us and your valuable feedback. Wish you all the best 😊 Best regards, Romance Team
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewGood spot near everything in Hue. Kind and helpful staff. Great breakfast. Very comfortable beds.
Dear Ms Megan, We’re so happy to hear from you! Thank you for staying with us and your valuable feedback. Wish you all the best 😊 Best regards, Romance Team
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewThe staff were exceptionally friendly, cheerful and helpful. They would be the number one reason why we would of course stay here again given the opportunity. The breakfast was very good, more so for the fact that it opened at 06:00, which all early travelers like us will appreciate.
It would perhaps have been better if the hotel had not allowed a party including very loud music and karaoke to occur on the 11th floor while we were staying in a room on the 10th. On the plus side, it ended before 9:30 PM. I do not in any way fault the desk, housekeeping or front door staff for this. Otherwise the evenings were quiet.
Dear Mr Patrick, Thank you for staying with us and taking the time to share your feedback, especially your compliments about breakfast, and staff… 😊 😊 However, as there was a party at the hotel on the last weekend, and it seems that you were not satisfied about that, so we are really sorry for any inconvenience this caused you. Please be noted that we have some restaurants outside the hotel, and we usually hold the guests’ party outside, so we do hope this for your understanding for this time. We hope to have the pleasure of welcoming you back in the future, ensuring a more enjoyable experience. Wish you all the best! 😊 Best regards, Romance Team
Dear Mr Patrick, Thank you for staying with us and taking the time to share your feedback, especially your compliments about breakfast, and staff… 😊 😊 However, as there was a party at the hotel on the last weekend, and it seems that you w… Show more
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewGood location, close but not too close to walking streets @ night.
Not the most friendly reception compared to other hotels in Vietnam.
Dear Ms Laura, Thank you for staying with us and taking the time to share your views. It is never our intention to make guests feel unsatisfied with our staff, so please know that we will transfer this review to the reception team so they can learn from it and do better in the future. We hope to have the pleasure of welcoming you back in the future, ensuring a more enjoyable experience. Wish you all the best! Best regards, Romance Team
Dear Ms Laura, Thank you for staying with us and taking the time to share your views. It is never our intention to make guests feel unsatisfied with our staff, so please know that we will transfer this review to the reception team so they… Show more