Reviews of Ruby Hotel Phu Quoc 3 stars

Great wifi and A/C, clean room and super helpful staff. Easy scooter rental.

No services around the property, a lot of potential to make it more comfortable (pool area and facilities slightly outdated/in need for maintenance).

Big bathroom and bed room with 2 queen size beds. Rent scooter locally. The location is not bad, but you need a scooter to go for diner or see things.

Staff tried to be helpfull, They speak zero English, have no idea how to run a hotel. We had the constant feeling to be in the middle of a fawlty towers show. First irritated, in the end we just had a good laugh. The hotel has 40 rooms, most of the time we were the only customers. The 2 men running the hotel also do the cleaning, which is limited to swiping the Floors. We took this hotel for the price and the swimming pool. This pool is very small and not in good shape. The many leaves from the trees stay on the water surface, the walls are green, the water is far from transparent . We only used it once in 12 days. The reception area is a bit of a mess and around the building plastic, paper, boxers are sticking in the bushes. The hotel has a lot of potential, but it needs a change of mind by the people running it. But in the end we had a good time as we managed to lower our expectations to zero.

It’s cheap but poorly located on the main back road with no shops around. Very hard to get cabs to and from main areas.

Not well maintained or clean. Basic.

There was a young guy that tried so hard to help us.

Everything else! It was DEFINITELY NOT what the photos and description said on booking.com. No hot water! Pool was not swimmable. Dirty, not maintained, and there was even a dog caged on the premises.

This hotel exceeded my expectations. The bed was cozy, and the room was large enough to feel comfortable during my stay. The staff were attentive and made sure all my needs were met. Definitely a great choice for anyone looking for a great place to stay!

I had a wonderful stay here! The bed was very comfortable, and the room was spacious, giving me plenty of room to relax. The service was outstanding staff were always friendly and helpful. Highly recommend staying here if you’re looking for comfort and great service!

The room was clean and very comfortable, and the hotel had a relaxing, well-maintained environment. The beach was just a short walk away, and the staff were friendly!

I really enjoyed my time at this hotel. The room was clean, and the entire property had a fresh and tidy feel to it. The beach was right nearby, and the staff were all so kind and eager to make my stay enjoyable.

The hotel was fantastic! The room was perfectly clean, and the environment was neat and relaxing. Being so close to the beach was wonderful, and the staff were very friendly and accommodating throughout my stay!

I really enjoyed my stay at this hotel. The room was spotless, and the overall environment felt clean and comfortable. Being so close to the beach was perfect. The staff were all so friendly and accommodating.

Such a lovely stay! The room was clean and spacious, and the overall environment was so comfortable and tidy. The beach was very close, which was perfect. The staff were friendly and helpful, making the experience even better!

I loved my time here! The room was clean and had everything I needed. The environment was very comfortable and peaceful, and being near the beach was perfect for my mornings. The staff were so nice and attentive.

The room was incredibly clean and comfortable, with a refreshing view of the lush greenery around. The hotel is just a short walk to the beach, which was perfect for morning strolls. The staff were so friendly and welcoming. I’ll definitely be back!

The cleanliness of the room was impressive, and the beautiful green surroundings added to the calm vibe. The staff were so friendly. I look forward to staying here again soon!

I was surprised by how clean and well-maintained the room and bathroom were. The pool was nice and relaxing. The staff were outstanding and made my experience much more enjoyable. Highly recommend this hotel!

This hotel offers great value. My room was clean, the bathroom spotless, and the pool area was enjoyable. The staff made me feel right at home with their warm hospitality. I’ll definitely come back!

A fantastic budget hotel with very clean rooms and a nice, functional bathroom. The pool was great, and the staff were some of the friendliest I’ve encountered. I would definitely stay again for the value and excellent hospitality!

I was pleasantly surprised by the cleanliness of the room and bathroom, especially for such an affordable price. The pool area was lovely, and the staff were friendly and eager to assist with anything I needed. Definitely worth every penny!

The bathroom hardly drained, the floor wasn't so clean, the bed was full of dust