Reviews of Ruby Star Hotel Nam Quoc Cang 2 stars
18A Đường Nam Quốc Cang, Phường Phạm Ngũ Lão, Quận 1, Thành Phố Hồ Chí Minh, Việt Nam, District 1, Ho Chi Minh City, Vietnam
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewstaff really very good ,every single time they helped me for call taxi
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewClean rooms, super friendly and helpful staff, walking distance to walking street.
-
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 May 2025 · Stayed in April 2025
Verified reviewReviewed: 8 May 2025 · Stayed in March 2025
Verified reviewReviewed: 1 May 2025 · Stayed in April 2025
Verified reviewThe staff are very friendly. There is an elevator and toiletries are provided.
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewReviewed: 13 April 2025 · Stayed in April 2025
Verified reviewThe hotel was good, but the breakfast was ordinary and the staff did not speak English at all, only Google Translate.
English problem Hanoi
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewComfy room, very friendly staff, value for money
Nothing
Reviewed: 23 March 2025 · Stayed in March 2025
Verified reviewIt’s really clean, my room was spacious, comfortable, everything you need is there, the girls in the reception been just lovely, they even let me check in before 2pm as had vacant room, everything is like in the pictures.
No soundproof at all! Maybe I was just unlucky and other rooms are different, but got a room on the first floor with a window facing the night club. Stayed a night from Saturday to Sunday, the noise was if there was no wall or window separating me from all that action a all - club is very popular, loud music, crowd whole night, the place is closing around 6 or 7am, so spent a sleepless night. I would say this was the only minus, but a big one
Reviewed: 16 March 2025 · Stayed in March 2025
Verified reviewReviewed: 9 March 2025 · Stayed in February 2025
Verified reviewNothing really.
eally. I have never been to a motel where you can not make coffee in the morning. The window looked straight at an external central staircase, it was like being locked in a closet, very disappointing, there was 1 night where young guisted partied till 7 morning,
Reviewed: 6 March 2025 · Stayed in January 2025
Verified reviewReviewed: 23 January 2025 · Stayed in January 2025
Verified reviewReviewed: 18 January 2025 · Stayed in January 2025
Verified reviewReviewed: 17 January 2025 · Stayed in January 2025
Verified reviewWe only stayed for one night but it was great. Great location only 15 minutes walk to the main part with was great. No noise from the road which was great. Definitely would stay again.
Bed a little hard
Reviewed: 15 January 2025 · Stayed in January 2025
Verified reviewThe staff was realy nice - unfortunately in my room I met the biggest cockroach I have ever seen after about 20 minutes. I was moved to a new room (no window) and on my way I saw another smaller one (the receptionist tried to hide it by stepping on it). That does it for me - and hence no positive review besides location which was ok.
The cockroaches - see above comment
Reviewed: 12 January 2025 · Stayed in January 2025
Verified reviewThe staff is very nice and kind.
Room is smell bad.
Reviewed: 31 December 2024 · Stayed in December 2024
Verified reviewReviewed: 22 December 2024 · Stayed in December 2024
Verified reviewReviewed: 11 December 2024 · Stayed in December 2024
Verified reviewClean and comfortable
Some rooms are noisy. The restroom is quite tight.
Reviewed: 5 December 2024 · Stayed in December 2024
Verified reviewReviewed: 26 November 2024 · Stayed in November 2024
Verified reviewThe hotel is ok, the staff is very nice. But you can hear everything from outside and inside the hotel. They need new beds and pillows, and when you take a shower even with the door closed, the water goes into the room.
Reviewed: 9 November 2024 · Stayed in November 2024
Verified review