Reviews of ACE Hotel - Bến Thành 3 stars
139H Nguyen Trai, District 1, Ho Chi Minh City, Vietnam
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Reviewed: 1 September 2025 · Stayed in July 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewGood
Great
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewLoCation
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewReviewed: 25 April 2025 · Stayed in March 2025
Verified reviewReviewed: 17 April 2025 · Stayed in April 2025
Verified reviewThe location is good , is the last point positive i found for this hotel .
It’s such a shame, because the location is actually great. But a little renovation in the rooms wouldn’t hurt at all. The aircon is broken and makes a horrible noise at night. In the bathroom: the faucet is broken, and the toilet… oh my god — does your housekeeping even check the condition of the rooms? The showerhead is broken, water sprays everywhere. The windows are rotten, the wood is moldy, and you can’t even close them properly. And in terms of amenities: no complimentary water, no coffee or tea offered… really? These rooms are supposed to be “Deluxe.” What exactly makes them deluxe?
Reviewed: 4 April 2025 · Stayed in April 2025
Verified reviewNothing
Everything. It was very dirty rust in the bathroom ceiling. Shower didn’t work correctly. Bed sheets were mouldy.
Reviewed: 2 April 2025 · Stayed in March 2025
Verified reviewGood location
Very old and dirty rooms, very old air-conditioning
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewLocation and price
Reviewed: 12 February 2025 · Stayed in February 2025
Verified reviewThe location is good. Walkable to many different attractions. The staff were very friendly and the hotel is clean.
The room was small. Much smaller than advertised. There was sometimes issues getting hot water. No fault of the hotel themselves, the nearby church rings their bells at very odd hours, generally very, very early in the morning which wakes us up.
Reviewed: 19 January 2025 · Stayed in January 2025
Verified reviewNothing!
Booked on Booking and be canceled at last minutes! And the reason is the room let others taken! So unacceptable! I reparation everything took taxi to there and get call to be canceled! Be careful to book this hotel!
Reviewed: 11 January 2025 · Stayed in October 2024
Verified reviewReviewed: 6 January 2025 · Stayed in January 2025
Verified reviewSomething was banging the whole time, I couldn't sleep. They were probably building a house next door.
Reviewed: 5 December 2024 · Stayed in December 2024
Verified reviewOut dated rooms, need urgent a full renovation.
Reviewed: 30 November 2024 · Stayed in November 2024
Verified reviewGood location
I booked for 2 nights and had to change room at the second day. (Not acceptable), and the sheets was annoying and not clean
Reviewed: 25 November 2024 · Stayed in November 2024
Verified reviewGreat stay, very accommodating and kind staff !
NIL
Reviewed: 2 November 2024 · Stayed in October 2024
Verified reviewFriendly staff, room clean and quite
Reviewed: 30 October 2024 · Stayed in October 2024
Verified reviewVery quiet and clean staff super friendly. Good location
Reviewed: 25 September 2024 · Stayed in September 2024
Verified reviewvery quiet and comfortable. friendly staff.
Reviewed: 20 September 2024 · Stayed in September 2024
Verified reviewPleasant staff in reception
Reviewed: 17 September 2024 · Stayed in September 2024
Verified reviewHardly anything.
The room was tiny, drab, worse than a Motel 6. There were ants in the bathroom.
Reviewed: 17 June 2024 · Stayed in June 2024
Verified reviewReviewed: 5 May 2024 · Stayed in May 2024
Verified reviewReviewed: 5 April 2024 · Stayed in March 2024
Verified reviewReviewed: 25 March 2024 · Stayed in March 2024
Verified reviewThis review has been hidden because it doesn't meet our guidelines.