Reviews of JW Marriott Hotel and Suites Saigon 5 stars
Corner Hai Ba Trung street & Le Duan boulevard , Ben Nghe Ward, District 01, District 1, Ho Chi Minh City, Vietnam
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewVery clean in a good central location staff top-notch
The only thing I didn’t like was I booked it through a third-party and they didn’t give me any points on my Marriott account
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewGood reception. Good staff. Nice room. Good facilities.
Slightly long wait. when checking in and checking out.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewStaff was so helpful even though we have a language barrier still they are always ready to help. Chef Anh has ensured to create the best hospitality experience. Thank you so much Anh for catering our request of dosa.
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewLocation Staff was excellent
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewThe staff were really friendly and helpful.
The location of the hotel, is far from main attractions. We got food poisoning and it ruined the whole trip. Unfortunately when we got food poisoning the hotel was the only place we ate at. Cleanness was fair. House keeping dose not wash the shower and by the end of the trip the shower started smelling. They only changed towels.
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewSpecially thanks to the front desk staff "Cindy". She explained clearly what I could enjoy in the hotel and nearby the hotel. And she offered exceptional supports during my stay.
Was unable to arrange a single bed room for me while the twin bed size was small. Actually, my sleeping quality was really bad. The pillows were too soft. The quilt was too heavy. It affected my choice to pick the same hotel in my next business trip arrangement.
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in March 2025
Verified reviewReviewed: 4 May 2025 · Stayed in April 2025
Verified reviewNothing
The staff is really impolite. This hotel is just for foreigner only. Not for Vietnamese. They think Vietnamese is poor or not.
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewEverything - the staff, the rooms, the lobby, the pool
Reviewed: 14 April 2025 · Stayed in January 2025
Verified reviewReviewed: 6 April 2025 · Stayed in March 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewBreakfast is good need more variety
Over price
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewReviewed: 26 March 2025 · Stayed in March 2025
Verified reviewReviewed: 25 March 2025 · Stayed in February 2025
Verified reviewThe standards have dropped considerably since Marriot took over from Intercontinental. Many changes, all for the worse.
In the apartments the kitchen is now completely empty from all utensils. Minibar empty. Choice of restaurants limited. Chinese pretty good, main restaurant a dismal joke.
Reviewed: 25 March 2025 · Stayed in March 2025
Verified review