
加载中
客人们还点评过这些住宿:
住客点评如何运作
每条住客评分在1到10分之间。为了得出所示的综合评分,我们会将收到的所有住客评分相加,然后将这个总和除以我们收到点评数量。我们使用加权点评系统,这意味着点评越新,对总评分的计算影响就越大。此外,住客还可以单独在一些重要方面打出“单项评分”,例如:位置、清洁度、工作人员、舒适度、设施、性价比以及免费WiFi。请注意,住客打出的单项评分与综合评分是分别单独提交的,所以两者之间没有直接联系。
如果您入住了在我们的平台预订的住宿,或者您曾到店但并未实际入住,都可以对该住宿进行点评。如需编辑已提交的点评,请联系我们的客服。
我们拥有人工和自动系统来专门甄别提交至我们平台的虚假点评。如经发现,我们会将其删除,并在必要时对相关责任人采取行动。
此外,无论谁发现可疑内容都可向我们的客服团队报告,我们的防欺诈团队会跟进调查。
理想情况下,无论是好评还是差评,我们会发布每一条收到的点评。但是,我们不会展示(在其它内容中)包含或涉及以下内容的任何评论:
- 政治敏感评论
- 促销内容
- 非法活动
- 个人或敏感信息(如电邮、电话号码或信用卡资料)
- 脏话、性暗示、仇恨言论、歧视性言论、威胁或涉及暴力的内容
- 垃圾邮件和虚假内容
- 虐待动物
- 假冒/仿冒(如:假冒他人写评论)
- 任何违反我们点评指南的内容。
为了确保点评的相关性,我们可能只接受退房后3个月内提交的点评,如果所示点评超过36个月,或者住宿发生所有权变更,我们可能会停止显示相关点评。
住宿可选择对点评做出回应。
如果您看到有多个点评,最新的点评会显示在最顶部,但也取决于其他几个因素(例如点评采用的语言、点评仅有评分还是也包括评论等)。您还可以按需对点评进行排序和/或筛选(例如按照一年中的时间、点评评分等)。
我们有时会展示来自其他知名旅行网站的外部评分。如有,我们将明确说明。
用户点评的规范及准则
这些规范及准则将确保用户原创内容与Booking.com相关,内容恰当,且不含不雅词汇,即使是好评,也同样适用以上准则。
所有原创内容都必须与旅行相关。越是详细的点评越能帮助其他客人更好地挑选自己喜欢的住宿。请勿在这些原创内容内附上个人信息、带有政治色彩、与伦理道德相关、或宗教性内容。促销活动信息将会被删除,不予显示。任何涉及Booking.com服务的相关问题都将转交客服团队及合作伙伴服务团队处理。
所有原创内容应尽量面向全球用户。请勿使用任何不敬或亵渎性的词汇(及其变形或网络用语形式),不分语种。严禁发布任何带有憎恨性、歧视性、威胁、色情、暴力和煽动违法行为的点评及媒体。
所有内容均应由用户原创,且独一无二。真实且中肯的点评对其他用户最有帮助。您提交的内容应为您自己的原创。Booking.com的合作伙伴不得代表住客发表内容,或向客人提供任何形式的报酬以换取好评。严禁合作伙伴在竞争对手住宿页面提交恶意负面点评,拉低对方的综合评分。
尊重他人隐私。Booking.com会隐藏任何电子邮箱地址、电话号码、网站地址、社交媒体帐号等类似个人信息。
任何Booking.com用户及合作伙伴在这些原创内容中表达的观点,均属于其个人观点,与Booking.com无关。Booking.com对任何点评或点评回复不负任何责任。Booking.com仅为这些点评和点评回复提供发布平台,不负责验证。
系统将默认根据点评时间以及其他条件,优先显示相关性最高的点评内容。其他条件包括但不限于:用户语言、文字点评、非匿名点评。系统可能会提供其他排序方式(例如按旅行者类型、按评分等)。
翻译免责声明
此服务可能包含由谷歌翻译的内容。对于翻译,谷歌不作任何明示或暗示保证(包括任何准确度、可靠性的任何保证,以及适销性、针对某一特定用途的适用性和不侵犯第三方权利的任何暗示保证)。
点评日期:2025年6月15日 · 于2025年6月入住
真实点评点评日期:2025年6月14日 · 于2025年6月入住
真实点评点评日期:2025年5月5日 · 于2025年4月入住
真实点评点评日期:2025年4月26日 · 于2025年4月入住
真实点评1.飯店可以提前寄放行李,我們因為入住前一晚要去下龍灣2天1夜,飯店很好提供我們提早行李寄存,check in 服務也很好有新鮮水果、水果乾、茶、濕毛巾使用,每次進出飯店都有人員笑臉協助開門,服務很好。 2.飯店位置離還劍湖近、附近還有厲害的pizza店(超好吃連吃兩次)、走路到教堂也近,離六日夜市也近地點超好,就只是六日會封路計程車、叫的行程包車都無法開進來,需要走一小小段路~ 3.電視可以使用YouTube 或netflix 很方便,浴室有浴缸及乾溼分離沖澡處,浴室空間算大不錯👍,房間空間寬敞。 4. 早餐中的牛肉河粉香氣味道都不錯,還附油條😋其他選擇食物也不錯,越南水果西瓜芒果鳳梨都很讚😎 另外謝謝主管給我們在河內最後一天離開時的精美禮物❤️
因入住房內有放橘子🍊當入住禮,但也伴隨有果蠅,可能以後附上密閉盒子裝水果會降低果蠅發生
Thank you very much for sharing such a detailed and thoughtful review of your stay with us! We are delighted to hear that you enjoyed our convenient luggage storage service, the warm welcome at check-in, and the smiles of our team each time you entered and exited the hotel. It’s wonderful to know you appreciated our location near Hoan Kiem Lake, the nearby attractions, and even the delicious pizza spot you found! We’re also happy that you enjoyed the room facilities like the spacious bathroom with a bathtub and separate shower, as well as the smart TV with YouTube and Netflix access. It’s great to hear that our breakfast — especially the beef pho, fresh fruits, and other choices — added to your experience. We sincerely hope to welcome you back to Hanoi and to L'Signature Hotel & Spa again soon! Leo Nguyen.
Thank you very much for sharing such a detailed and thoughtful review of your stay with us! We are delighted to hear that you enjoyed our convenient luggage storage service, the warm welcome at check-in, and the smiles of our team each tim… 显示更多
点评日期:2025年3月31日 · 于2025年3月入住
真实点评点评日期:2025年2月3日 · 于2025年2月入住
真实点评交通位置方便,服務人員親切友善,早餐很好吃,房間非常乾淨舒適!
無
Thank you for your kind words! We’re delighted to hear that you enjoyed our convenient location, friendly staff, delicious breakfast, and clean, comfortable rooms. Your positive feedback means a lot to us! We truly appreciate your support and look forward to welcoming you back for another wonderful stay. Leo Nguyen.
Thank you for your kind words! We’re delighted to hear that you enjoyed our convenient location, friendly staff, delicious breakfast, and clean, comfortable rooms. Your positive feedback means a lot to us! We truly appreciate your support … 显示更多
点评日期:2025年1月15日 · 于2024年12月入住
真实点评早餐還不錯, 服務人員很和善積極
剛抵達正在吃著迎賓水果休息著, 吃到一半就急忙要帶我去房間,員工有時還是要懂得察顏觀色
Thank you for sharing your experience! We're delighted that you enjoyed our breakfast and appreciated the friendliness and attentiveness of our staff. We sincerely apologize for any inconvenience during the welcome process. We'll focus on further training our team to be more attentive to guests' needs and provide a more thoughtful service. We hope to have the opportunity to welcome you again in the future and provide you with an even better experience! Leo Nguyen.
Thank you for sharing your experience! We're delighted that you enjoyed our breakfast and appreciated the friendliness and attentiveness of our staff. We sincerely apologize for any inconvenience during the welcome process. We'll fo… 显示更多
点评日期:2025年1月11日 · 于2025年1月入住
真实点评点评日期:2024年12月18日 · 于2024年12月入住
真实点评点评日期:2024年12月16日 · 于2024年12月入住
真实点评空間舒適、乾淨 服務人員親切、貼心 入住退房皆有迎賓茶點,禮貌周到 早餐選擇多樣(河粉好吃!)
無
Thank you so much for your wonderful review! We are thrilled to hear that your stay was the best part of your trip, and that you found our rooms comfortable, clean, and our staff friendly and attentive. It’s great that you enjoyed the welcome tea and breakfast, especially the pho! We hope to welcome you back soon for another memorable experience. Leo Nguyen.
Thank you so much for your wonderful review! We are thrilled to hear that your stay was the best part of your trip, and that you found our rooms comfortable, clean, and our staff friendly and attentive. It’s great that you enjoyed the welco… 显示更多
点评日期:2024年10月19日 · 于2024年10月入住
真实点评飯店服務人員很親切
房間空調不會冷
Thank you for sharing your feedback! We are pleased to know that you appreciate the friendliness of our service staff. However, we apologize for the inconvenience you experienced with the air conditioning not being cold in your room.We will address this issue immediately to ensure that all amenities are functioning properly. We hope to have the opportunity to welcome you back in the future! Leo Nguyen
Thank you for sharing your feedback! We are pleased to know that you appreciate the friendliness of our service staff. However, we apologize for the inconvenience you experienced with the air conditioning not being cold in your room.We will… 显示更多
点评日期:2024年10月10日 · 于2024年9月入住
真实点评点评日期:2024年10月4日 · 于2024年9月入住
真实点评早餐尚可,其餘皆優良
Thank you for your feedback! We’re happy to hear that you were pleased with most aspects of your stay. We appreciate your comment about breakfast and will continue working to improve it. Your satisfaction is important to us, and we hope to welcome you back for an even better experience next time! Leo Nguyen.
Thank you for your feedback! We’re happy to hear that you were pleased with most aspects of your stay. We appreciate your comment about breakfast and will continue working to improve it. Your satisfaction is important to us, and we hope to … 显示更多
点评日期:2024年10月3日 · 于2024年10月入住
真实点评点评日期:2024年9月23日 · 于2024年9月入住
真实点评点评日期:2024年9月8日 · 于2024年9月入住
真实点评1.每個接待的人都面帶笑容,非常有回家的舒適安心感,也會有迎賓茶點跟冰毛巾可以用 2.飯店裝潢風格很喜歡,也很新,吃飯環境也超級漂亮 3.飯店可以租借腳踏車也可以幫忙叫計程車 4.退房後可以諮詢服務台洗澡、短暫休息的資訊,讓空窗期也可以有很好的休息,退房後也有得到一袋小禮物
晚上冷氣會稍微有一點大聲
Thank you so much for your detailed feedback! We’re glad to hear that you enjoyed our location and found the hotel to be a good place to relax after exploring the Old Quarter. We appreciate your kind words about our staff and the welcoming amenities like the tea and ice towels. It’s wonderful to know that you liked the decor and dining environment as well. Thank you for mentioning the bike rentals and taxi service, and we’re pleased you found the post-checkout services helpful. We’ll also look into the air conditioning noise to ensure future guests have an even better experience. We look forward to welcoming you back on your next visit to Vietnam! Leo Nguyen.
Thank you so much for your detailed feedback! We’re glad to hear that you enjoyed our location and found the hotel to be a good place to relax after exploring the Old Quarter. We appreciate your kind words about our staff and the welcoming… 显示更多
点评日期:2024年8月29日 · 于2024年8月入住
真实点评飯店前台服務人員。 房間寬敞、乾淨的浴室、浴缸提供浴鹽。 頂樓酒吧。
週末巷子太吵,窗子隔音擋不住。 早餐都不錯,但麵包相對比較普通。
Thank you for sharing your experience with us. We’re delighted to hear that you appreciated the warm service from our staff and enjoyed the small gift upon your departure. It’s wonderful to know that you found the room spacious and the rooftop bar to your liking. We apologize for the noise from the nearby bars during the weekend. We understand how important a peaceful night’s sleep is, and we will do our best to accommodate guests in quieter rooms when requested. We also appreciate your feedback on the breakfast and will look into improving the quality of our bread. Your feedback is invaluable, and we hope to have the pleasure of welcoming you back for an even better stay in the future. Leo Nguyen.
Thank you for sharing your experience with us. We’re delighted to hear that you appreciated the warm service from our staff and enjoyed the small gift upon your departure. It’s wonderful to know that you found the room spacious and the roof… 显示更多
点评日期:2024年7月7日 · 于2024年7月入住
真实点评很喜歡員工的服務態度,竭盡所能的幫忙我們,很感動!也很謝謝他們幫我兒子佈置生日,他很開心也很感動❤️
可惜房間沒有四人房
Thank you so much for your feedback! We are delighted to hear that you appreciated our staff's service attitude and their efforts to help you. We're also thrilled that your son enjoyed the birthday setup and felt touched by it. We apologize for the inconvenience of not having a four-person room. Your feedback is valuable, and we will consider it as we look to improve our offerings for our guests. We look forward to welcoming you back to L’Signature Hotel & Spa. Leo Nguyen.
Thank you so much for your feedback! We are delighted to hear that you appreciated our staff's service attitude and their efforts to help you. We're also thrilled that your son enjoyed the birthday setup and felt touched by it. We … 显示更多
点评日期:2024年6月15日 · 于2024年6月入住
真实点评飯店經理幫我們升等度過在越南最美好最後一萬,大廳漂亮,服務親切
稍微不滿意的就是浴缸有浴鹽沒沖洗乾淨的痕跡及浴室天花板漏水
Thank you for taking the time to share your feedback regarding your recent stay at L'signature Hotel & Spa. We are pleased to hear that you enjoyed the upgrade provided by our manager and that you found our lobby beautiful with attentive service. We apologize for the issues you encountered with the bathtub and the bathroom ceiling leak. Please rest assured that we take your feedback seriously, and we will address these concerns promptly to ensure a more comfortable experience for our guests in the future. Your comments are invaluable to us as we strive to continuously improve our services and facilities. Once again, thank you for choosing to stay with us. We hope to welcome you back to L'signature Hotel & Spa in the future and provide you with an even more enjoyable stay. Leo Nguyen.
Thank you for taking the time to share your feedback regarding your recent stay at L'signature Hotel & Spa. We are pleased to hear that you enjoyed the upgrade provided by our manager and that you found our lobby beautiful with att… 显示更多
点评日期:2024年6月12日 · 于2024年6月入住
真实点评点评日期:2024年6月12日 · 于2024年6月入住
真实点评点评日期:2024年6月9日 · 于2024年6月入住
真实点评点评日期:2024年6月8日 · 于2024年6月入住
真实点评点评日期:2024年6月2日 · 于2024年5月入住
真实点评