Reviews of Hanoi Old Quarter
15 Phố Bát Sứ, Hoan Kiem, Hanoi, Vietnam
#18 of 236 B&Bs and Inns in Hanoi
Guests' ChoiceReview score
Based on 49 hotel reviews
9.5Score breakdown
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Cleanliness
9.6
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Comfort
9.7
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Location
9.8
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Facilities
9.5
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Staff
9.9
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Value for money
9.6
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Free WiFi
10.0
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Showing 1 – 25
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Reviewed: 29 August 2025
Kyle
United States3 reviews10“This will be the first place I look up when I have a Hanoi trip planned.”- • Leisure trip
- • Solo traveller
- • Studio with Garden View
- • Stayed 1 night
- • Submitted via mobile
perfect stay * You do have to go up 3 floors of stairs to get to the lodging, but the owner makes sure to tell you ahead of time.
Everything. Its location, size, cleanliness, amount of amenities, level of privacy, accommodations) I requested early check on the night before my stay and had no issues), ease of check-in, etc. all met or exceeded the standards of the previous 4 star hotel I stayed at. It is clear that the lodging is owned by an honest local who wants to make your stay as comfortable and easy as possible. There were many numerous small details (such as providing plenty of clean, bottled water to little toiletries) that were appreciated.
Stayed in August 2025
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Reviewed: 16 August 2025
Philip
Australia12 reviews10“Great”- • Leisure trip
- • Solo traveller
- • Studio with Garden View
- • Stayed 20 nights
- • Submitted via mobile
Not applicable.
Great location.
Stayed in August 2025
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Reviewed: 8 August 2025
Anjana
United Kingdom2 reviews10Exceptional- • Leisure trip
- • People with friends
- • Studio with Garden View
- • Stayed 1 night
- • Submitted via mobile
Very clean and good value for money. The host was very friendly and extremely helpful. She gave us a list of her recommendations and was able to answer all our questions.
Stayed in August 2025
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Reviewed: 2 July 2025
Marielle
Saudi Arabia1 review10“It was an amazing stay. We can't wait to be back! ☺️”- • Leisure trip
- • People with friends
- • Studio with Garden View
- • Stayed 4 nights
- • Submitted via mobile
Since it's situated at the 3rd floor, the stairs can be tricky especially with heavy luggages. I would not recommend it if traveling for elderly. Other than this, everything else was perfect.
The place was very spacious, equipped with amenities, and situated at good location . What we loved the most were the beddings. They were very soft and comfortable. The host was very helpful and responsive, even going out of her way to help us with restaurant reservations.
Stayed in June 2025
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Reviewed: 14 June 2025
Sharon
Australia37 reviews2 helpful votes9.0“Excellent location & facilities and very helpful host”- • Leisure trip
- • Solo traveller
- • Studio with Garden View
- • Stayed 1 night
- • Submitted via mobile
Narrow staircase to the third floor just like a Parisian apartment!
Excellent location in Old Quarter & near to markets, puppet theatre, restaurants & lakeside walks Host was so helpful in suggesting travel & sightseeing options
Stayed in June 2025
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Reviewed: 6 May 2025
Trudgie
United Kingdom124 reviews19 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Studio with Garden View
- • Stayed 3 nights
- • Submitted via mobile
Had to pay in cash which was more difficult.
Great location in old town. Fantastic communication with the host via what's app - able to check in early which was great after an overnight train. Kept our luggage for us when we went to Sapa for 3 nights then returned to the apartment. Comfy bed and good facilities including Netflix on TV.
Stayed in April 2025
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Reviewed: 29 April 2025
Colvix
Australia40 reviews6 helpful votes10“Excellent 2nd stay in this Hanoi apartment in the middle of the Old Quarter”- • Leisure trip
- • Couple
- • Studio with Garden View
- • Stayed 1 night
- • Submitted via mobile
This was our 2nd stay in this apartment! It felt like ‘coming home’. The apartment is right in the middle of everything.. and it is so quiet!!! The apartment has everything. And the host is so helpful.. nothing is too much for her.. she really is most concerned that the guest feels comfortable and has everything they need. Thank you
Stayed in April 2025
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Reviewed: 22 April 2025
Colvix
Australia40 reviews6 helpful votes10“The apartment is perfect for a stay in Hanoi’s old quarter. Very clean and very central.”- • Leisure trip
- • Couple
- • Studio with Garden View
- • Stayed 1 night
- • Submitted via mobile
Although I like the stairs .. the apartment is on 3rd level. There is no elevator and the stairs are quite steep…
The apartment had 3 rooms.. a bedroom, an area to eat or make something in the kitchenette and a large bathroom. It was very private and very quiet. The apartment is in the old quarter surrounded by cafes, shops and everything! The hostess was incredibly helpful and so communicative.
Stayed in April 2025
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Reviewed: 5 April 2025
Vanessa
Australia2 reviews10“Really good stay”- • Leisure trip
- • People with friends
- • Studio with Garden View
- • Stayed 3 nights
- • Submitted via mobile
The host is really accommodating to all our needs, the room is nice, clean and big enough for us.
Stayed in April 2025
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Reviewed: 1 April 2025
Vikneswari
Malaysia11 reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Studio with Garden View
- • Stayed 3 nights
- • Submitted via mobile
Best location.. very convenient and very helpful host ever.. no matter wat time she is reachable and kind person
Stayed in March 2025
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Reviewed: 28 March 2025
Karen
United Kingdom12 reviews2 helpful votes10“Lovely little flat in the heart of the Old Quarter, Hanoi”- • Leisure trip
- • Couple
- • Studio with Garden View
- • Stayed 3 nights
- • Submitted via mobile
Nothing. This apartment suited us perfectly for our three night stay in Hanoi.
This property is right in the centre of the Old Quarter so great for sightseeing. The apartment has everything you need for a short stay including a large bathroom with a power shower. Everything was very clean and self check in was straightforward. The property owner was lovely and extremely responsive. She really went out of her way to help us, making sure we had arrived safely, gave us advice about shopping and excursions and was so friendly and kind.
Stayed in March 2025
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Reviewed: 24 March 2025
Teresa
United States77 reviews3 helpful votes8.0“Spacious apartment in Old Hanoi”- • Leisure trip
- • Couple
- • Studio with Garden View
- • Stayed 1 night
- • Submitted via mobile
The apartment is on the 3rd floor accessed by a spiral staircase. It could be difficult for someone with mobility issues. Also there were steps between each of the rooms.
The owner gave us very clear instructions on how to self check-in. She quickly responded to questions. The room was spacious and comfortable. There is a bathtub and separate shower in the bathroom.
Stayed in March 2025
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Reviewed: 21 March 2025
Lucy
Australia1 review9.0Superb- • Leisure trip
- • Group
- • Studio with Garden View
- • Stayed 2 nights
- • Submitted via mobile
Very friendly and helpful with recommendations close by
Stayed in March 2025
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Reviewed: 19 February 2025
David
Luxembourg19 reviews10Exceptional- • Leisure trip
- • Couple
- • Studio with Garden View
- • Stayed 1 night
- • Submitted via mobile
No elevator so if traveling with lots of luggage it’s a bit of a pain
Host was extremely friendly and helpful
Stayed in January 2025
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Reviewed: 20 January 2025
Donnelle
Australia1 review10Exceptional- • Leisure trip
- • Couple
- • Studio with Garden View
- • Stayed 1 night
- • Submitted via mobile
Location, cleanliness and staff/host were all amazing. Will definitely return.
Stayed in January 2025
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Reviewed: 7 January 2025
Satyanarayana
India1 review10“Excellent location, close to every place. Neat room with all required amenities”- • Leisure trip
- • Couple
- • Studio with Garden View
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Friendly and helpful hosts
Stayed in December 2024
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Reviewed: 30 December 2024
Somchai
Thailand26 reviews2 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Studio with Garden View
- • Stayed 1 night
Stairway is too small and too steep, and it will be more difficult when you come there with big and heavy luggage, which is what I found supper difficult for me, as there no elevator.
The location is supper good, it very easy to walk to many historic place nearby, food all surrounded us. Room is big and there is kitchen for us to do easy food or to have dishes and 🥣 when we buy food to eat in the room.
Stayed in December 2024
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Reviewed: 20 December 2024
Shannon
United Kingdom11 reviews10“Peaceful oasis from the hustle and bustle of Hanoi!”- • Leisure trip
- • Couple
- • Studio with Garden View
- • Stayed 3 nights
- • Submitted via mobile
Nothing
Perfect location, amazing host who was so attentive and gave us fantastic recommendations for food. She really couldn’t do enough for us. I will definitely be staying again next time we’re in Hanoi.
Stayed in December 2024
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Reviewed: 19 December 2024
Inge
Belgium15 reviews2 helpful votes10“Beautiful place!”- • Couple
- • Studio with Garden View
- • Stayed 1 night
- • Submitted via mobile
Beautiful studio! Everything was super clean, it was really big and the bed was super comfortable. Also perfect location in the old city centre. I think this is the nicest place we stayed during our travel in Vietnam ❤️
Stayed in December 2024
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Reviewed: 8 December 2024
Viktória
Hungary16 reviews10“The kindest host🙏❤️”- • Leisure trip
- • Family with young children
- • Studio with Garden View
- • Stayed 5 nights
- • Submitted via mobile
There was nothing negative😀
It was our favorite accommodation in Vietnam. We arrived in Hanoi late in the evening. Our host sent all the necessary information in advance and helped us online from our arrival at the airport. She recommended local restaurants, programs and helped us with everything we needed. The accommodation is very comfortable, clean, well equipped....Thank you for a pleasant few days. We had a great time.
Stayed in December 2024
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Reviewed: 8 October 2024
Nur
Malaysia11 reviews2 helpful votes8.0“Fantastic Stay”- • Leisure trip
- • Couple
- • Studio with Garden View
- • Stayed 1 night
- • Submitted via mobile
The stairs can be a bit tricky, so make sure to be careful when carrying your luggage up. Just something to keep in mind for a smoother experience!
I had a fantastic stay! The host was incredibly welcoming and attentive, making sure we were comfortable throughout our visit. The location was perfect for exploring Hanoi, and the place was clean, cozy, and exactly as described. I would highly recommend this accommodation to anyone looking for a great experience in the city. Thank you for making our stay so memorable!
Stayed in October 2024
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Reviewed: 3 October 2024
Sharifah
Malaysia26 reviews5 helpful votes8.0“Great stay although a brief overnight one”- • Leisure trip
- • Solo traveller
- • Studio with Garden View
- • Stayed 1 night
- • Submitted via mobile
Narrow staircase and the unit is on the topmost 3rd floor Tricky to manage luggages into and out of unit Road frontage is also not smooth to pull luggage from the road works in progress at the time
Everything is within reach, the unit is also well equipped and clean
Stayed in October 2024
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Reviewed: 14 September 2024
Alexandru
Romania10 reviews4 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Studio with Garden View
- • Stayed 4 nights
- • Submitted via mobile
So clean and cosy, really nice and helpfull host, the apartment was really great, truly wonderful!!
Stayed in September 2024
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Reviewed: 7 September 2024
Emily
Australia8 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Studio with Garden View
- • Stayed 1 night
- • Submitted via mobile
Very welcoming clean space
Stayed in September 2024
Showing 1 – 25
