Reviews of Hanoi Old Quarter

Everything. Its location, size, cleanliness, amount of amenities, level of privacy, accommodations) I requested early check on the night before my stay and had no issues), ease of check-in, etc. all met or exceeded the standards of the previous 4 star hotel I stayed at. It is clear that the lodging is owned by an honest local who wants to make your stay as comfortable and easy as possible. There were many numerous small details (such as providing plenty of clean, bottled water to little toiletries) that were appreciated.

perfect stay * You do have to go up 3 floors of stairs to get to the lodging, but the owner makes sure to tell you ahead of time.

Great location.

Not applicable.

Very clean and good value for money. The host was very friendly and extremely helpful. She gave us a list of her recommendations and was able to answer all our questions.

The place was very spacious, equipped with amenities, and situated at good location . What we loved the most were the beddings. They were very soft and comfortable. The host was very helpful and responsive, even going out of her way to help us with restaurant reservations.

Since it's situated at the 3rd floor, the stairs can be tricky especially with heavy luggages. I would not recommend it if traveling for elderly. Other than this, everything else was perfect.

Excellent location in Old Quarter & near to markets, puppet theatre, restaurants & lakeside walks Host was so helpful in suggesting travel & sightseeing options

Narrow staircase to the third floor just like a Parisian apartment!

Great location in old town. Fantastic communication with the host via what's app - able to check in early which was great after an overnight train. Kept our luggage for us when we went to Sapa for 3 nights then returned to the apartment. Comfy bed and good facilities including Netflix on TV.

Had to pay in cash which was more difficult.

This was our 2nd stay in this apartment! It felt like ‘coming home’. The apartment is right in the middle of everything.. and it is so quiet!!! The apartment has everything. And the host is so helpful.. nothing is too much for her.. she really is most concerned that the guest feels comfortable and has everything they need. Thank you

The apartment had 3 rooms.. a bedroom, an area to eat or make something in the kitchenette and a large bathroom. It was very private and very quiet. The apartment is in the old quarter surrounded by cafes, shops and everything! The hostess was incredibly helpful and so communicative.

Although I like the stairs .. the apartment is on 3rd level. There is no elevator and the stairs are quite steep…

The host is really accommodating to all our needs, the room is nice, clean and big enough for us.

This property is right in the centre of the Old Quarter so great for sightseeing. The apartment has everything you need for a short stay including a large bathroom with a power shower. Everything was very clean and self check in was straightforward. The property owner was lovely and extremely responsive. She really went out of her way to help us, making sure we had arrived safely, gave us advice about shopping and excursions and was so friendly and kind.

Nothing. This apartment suited us perfectly for our three night stay in Hanoi.

The owner gave us very clear instructions on how to self check-in. She quickly responded to questions. The room was spacious and comfortable. There is a bathtub and separate shower in the bathroom.

The apartment is on the 3rd floor accessed by a spiral staircase. It could be difficult for someone with mobility issues. Also there were steps between each of the rooms.

Very friendly and helpful with recommendations close by

Host was extremely friendly and helpful

No elevator so if traveling with lots of luggage it’s a bit of a pain

Location, cleanliness and staff/host were all amazing. Will definitely return.

The owner was super nice and very helpful. Very willing to help and was so kind. The place was also very nice and in a good location.

The only bad part was the hot water didnt fully work all the time. But it wasnt a big issue as the water was not too cold.

Friendly and helpful hosts

Nothing

The location is supper good, it very easy to walk to many historic place nearby, food all surrounded us. Room is big and there is kitchen for us to do easy food or to have dishes and 🥣 when we buy food to eat in the room.

Stairway is too small and too steep, and it will be more difficult when you come there with big and heavy luggage, which is what I found supper difficult for me, as there no elevator.

Perfect location, amazing host who was so attentive and gave us fantastic recommendations for food. She really couldn’t do enough for us. I will definitely be staying again next time we’re in Hanoi.

Nothing

Beautiful studio! Everything was super clean, it was really big and the bed was super comfortable. Also perfect location in the old city centre. I think this is the nicest place we stayed during our travel in Vietnam ❤️

It was our favorite accommodation in Vietnam. We arrived in Hanoi late in the evening. Our host sent all the necessary information in advance and helped us online from our arrival at the airport. She recommended local restaurants, programs and helped us with everything we needed. The accommodation is very comfortable, clean, well equipped....Thank you for a pleasant few days. We had a great time.

There was nothing negative😀