The breakfast could be improved.

The hotel is absolutely beautiful. Very relaxing and the rooms are incredible. All the staff are very friendly and helpful. Specifically Ruby and Alice were very good! We would absolutely come back.

Stayed in September 2025

Nothing to mention!

Such a serene hotel! We had a wonderful stay. We utilised the pool, sauna and spa. It was a wonderful touch. Special mention to Ruby who gave us great local tips and was available for all of our questions and needs.

Stayed in August 2025

The breakfast could have had more variety, however everything else was great!

The staff were really friendly, and gave us advice on what were the highlights of Hoi An and suggestions to keep costs down. The hotel is a relaxing place, with excellent accommodation. The massage was well worth doing as well!

Stayed in August 2025

Nothing at all

Perfect location away from the city noise but in the same very easy to reach the old city and the beaches around. The staff was extremely friendly and made our stay even more enjoyable. The team at the spa was incredible and you have to treat yourself with a spa package after a long day. The restaurant serving delicious local dishes and cocktails.

Stayed in August 2025

The property is 5 minutes from old time.

Stayed in August 2025

Nothing

We had a great time at Su Retreat. Staff is amazing, so nice and helpfull. Rooms are huge, modern, clean and cozy. Breakfast was good, and the whole vibe of the place is relaxing and peaceful.

Stayed in August 2025

"A true hidden gem in Hoi An! Cozy, peaceful, and beautifully designed — it instantly felt like home. The staff are incredibly warm, friendly, and always go above and beyond. Our family trip was unforgettable thanks to this wonderful place. Highly recommended!"

Stayed in August 2025

Nothing at all.

It was a tranquil retreat in a busy city with the most wonderful staff. A great place to relax and unwind but only 10 minutes by taxi to the hustle and bustle of Old Town Hoi An. From the moment I arrived, it felt like I was the only guest such was the attention and willingness of everyone at the resort. From Ruby the manager through to the kitchen and room attendants, everyone was friendly and wanting to assist. Special mention to Ruby, Alice, Nancy James, Xuan, Jupiter, Anna, Amy, Vincent & David for going above and beyond to make the stay as perfect as possible. Well done to all of you. Many Thanks Rob R.

Stayed in August 2025

Ruby is so helpful and welcoming excellent

Stayed in August 2025

Nothing

It really embraces a retreat concept - personalised welcome on arrival and throughout, great for families and couples.

Stayed in July 2025

The bottles of water caps could be opened.

The staff. Especially Ruby, Jupiter, Jack, Alice and Sun. The trainee? The staff went the extra mile to ensure our stay was enjoyable and comfortable. They treated us like family. We had had personal service the entire time. Extremely friendly warm and welcoming. The staff totally organised us and booked wonderful trips, transport and outing, stress free. Breakfast perfect. Pool and happy hour amazing. The rooms, particularly the outdoor shower & bath were lovely.

Stayed in August 2025

Breakfast was good but maybe a bit more choice would’ve been an improvement.

Nice new hotel. Staff are friendly and are always looking to be helpful. Quiet location only 10 minute taxi into centre of Hoi An. Stayed in the room with the pool. The rooms are amazing.

Stayed in August 2025

You really need to visit this place. Su Retreat is truly heaven on earth. I will start with the most amazing part - the staff. Ruby is a true gem stone, so precious and I have never met a person with such a beautiful soul - wow! She made our stay magical. Ruby and her super hero crew (Phuong, Xuan, Loc, Tam) took such good care of us during our stay, we are so greatful. They are the most professional team you will ever meet. The location of this hotel is beyond magical. Lots of nature, palm trees, greenery and next to the river with small boats, birds and water buffalos. It’s right between old town and the beach - and it’s easy to go to them both. The rooms are so beautiful and also the cleanest you will see in Vietnam. It has everything you could ever need: The most amazing bed (we slept like babies), refrigiator, indoor shower, toilet, great wifi connection, outdoor bathtub and outdoor shower. They also have great amenities in this hotel: An beautiful pool, nice bar, area outside for drinks surrounded by water, plants and fishes. The restaurant serve delicius dinner, lunch and great breakfast with both western and vietnamese menue. The staff Jupiter, Truc (Nancy), James and all the other were amazing. The hotel also has a spa area (Yên Spa), where I and my husband got the best massage we’ve ever had. Shoutout for beautiful Selena who truly have a magical touch. We will definitly come back, but next time we won’t leave - we will move in :) Lots of love from Ania and Johan, Sweden

Stayed in July 2025

No issues at all - everything was great.

Beautiful and tranquil resort. Small but perfect, with wonderful staff - so friendly and helpful. A short taxi ride to Hoi An Old Town and A Bang beach, in a quiet area by the river. Loved it here. Wouldn’t hesitate to return.

Stayed in July 2025

I really liked the ambiance. A true retreat - peaceful, secluded.

Stayed in June 2025

Breakfast could have more variety

Nestled in a peaceful corner of Hoi An, this small property radiates warmth, charm, and a deep connection to nature. Every detail, from the architecture to the decor, is thoughtfully designed to reflect the beauty of the natural world, creating a serene and rejuvenating atmosphere.

Stayed in June 2025

Nothing.

I felt relaxed. It was so so lovely and the staff were great. It also attracted the most lovely customers. Brilliant place.

Stayed in May 2025

The property is beautiful, the decor and landscaping really add to the experience.

Stayed in May 2025

Breakfast is ok. Restaurant food is very hit and miss. When good it was nice. When bad it was not edible. Service could be better. Lots of staff but not attending on the guests without you searching for them.

The property is beautiful. Great atmosphere and ambience. Excellent rooms and excellent pool. The architecture is nice too.

Stayed in May 2025

The hotel is very beautiful with a particular style, a haven of peace where you can rest in complete tranquility in nature. The staff is really caring and attentive. Thank you for the hospitality. The pool is great for relaxing with a cocktail

Stayed in April 2025

Nothing!

We stayed at this hotel for 2 nights and we wished we booked it for 2 weeks. From the very first minute everything was perfect. If you are like us and enjoy a good nights sleep, beautiful landscape (and interior) and extremely service-minded people this place is for you. We recommend borrowing the bicycles for free and take your own personal tour around the area. We saw the beach, coconut village and old town. Everything is close! An extra thank you to Ruby that made our stay so special. We hope to see you soon. Full score from us. Big hugs from the Bahn Mi couple; Johanna and Herman. D

Stayed in April 2025

A beautiful, tranquil hotel just out of the town . Taxis readily available to take you into the centre and we borrowed the free bikes and cycled everywhere including over to the beach . The staff are amazing and couldn’t do enough to make sure our stay was enjoyable . If you book you won’t be disappointed

Stayed in March 2025

This is the most beautiful and peaceful hotel in Hoi An. The staff was exceptionally kind and welcoming with a lot attention to detail. The rooms are extremely clean and beautiful. We had the most beautiful tub outside 😍 we are so in love with this place and especially our 6 year old daughter. She loves the pool and fish feeding every morning. Thank you for this amazing stay we surely come back.

Stayed in March 2025

Su Retreat had the most accomodating and friendly staff of any property around Vietnam. The room was comfortable, and we loved using the free bikes to ride around Hoi An town. My partner and I celebrated her birthday whilst we were in Hoi An, and the staff helped us celebrate by decorating the room with rose petals, cake, and balloons! On our last day we had a very early flight out of Da Nang, and the staff not only provided us with a packaged breakfast to take to the airport, but they organised back up transport when our externally booked transport didn’t show up. Su Retreat staff made this trip so memorable and comfortable and we would definitely recommend others to stay here.

Stayed in January 2025