nil

clean and tidy. receptionist very friendly with guest. most important is cheap

Stayed in August 2025

Nothing

Nguc was such a vibrant person. She was very helpful in getting us a motorbike to rent, suggested us places to eat, brought us to the nearest ATM and night market. When I requested for the room with balcony, she agreed and helped us to move the bags. We loved her hospitality. The room was so spacious and the balcony was overseeing the kiss bridge and the fireworks show.

Stayed in August 2025

Everything was great, especially the hotel staff. The one with glasses was super friendly and always responded quickly to my messages. I could even see the fireworks from the balcony — it was such a beautiful view. Definitely a 5-star experience!

Stayed in August 2025

The receptionist very good..always reply chat very fast.. love the vibes..easy to communicate with the staff..

Stayed in July 2025

the water heater. i had to shower with cold water on the morning and night. i guess the heater not heating the water much.

the free breakfast is actually makes it easier for us to have option. but for muslim, ermmm its quite hard to have legit halal option, so need to pick vege or seafood choice only. the room is spacious for two. have every convenient things provided, even the choice of snack and drinks (have to pay obv). spacious toilets yess.

Stayed in June 2025

Cozy room, good location, friendly staff

Stayed in May 2025

Nothing

Everything about this hotel is 5 star. A strategic location, a nice staff, a comfortable room. Thank you to Miss Chang a nice & helpful staff. I & my friends very enjoy when we stay here.

Stayed in May 2025

Friendly staff, peaceful, reasonable price and clean restaurant. Especially the listed price. I have been here twice. Norway

Friendly staff, peaceful, reasonable price and clean restaurant. Especially the listed price. I have been here twice.

Stayed in February 2025

Location was great short walk or buggy ride to cable car. Staff very helpfully and friendly.

Stayed in April 2025

everything was nice !

Stayed in February 2025

i love this hotel so bad!! the staff is nice as well

Stayed in February 2025

We enjoyed our stay at the hotel a lot, the staff was exceptional. Although they didn't speak English well and we didnt speak Vietnamese at all, we perfectly communicated via google translate :) They helped us to book a Safari tour, cable car ride. The location was perfect as we got to walk around the Sunset Town and see the fireworks every evening. The room was super clean and with a perfect view :) I want to thank the staff once again :)

Stayed in March 2025

The lift was very small and very slow.

We particularly enjoyed the location and also our 5th floor balcony room, which looked directly out to the bay and all the events occurring in the evening. The staff were fantastic. Very friendly and helpful throughout our stay. Breakfast was included and was at a location a short walk from the hotel. Here too the staff were very friendly and helpful.

Stayed in March 2025

Room was a bit simple but it is what you pay. For that money it is good value.

Front desk was very helpful. I forgot my shirt in the room and they kept it one month, until I arranged for pick up by express delivery company.

Stayed in February 2025

All good

Nice modern hotel with attentive staff. Very good location with a great balcony view of the kissing bridge. My companion was jumping for joy when she saw the view.

Stayed in February 2025

Very good location, staff friendly.

Stayed in February 2025

The breakfast was in another hotel, which was a few minutes drive (taxi supplied by the hotel)

The rooms are big and clean, the hotel staff is very nice. It is closed to the night market and the water front and there are many restaurants around.

Stayed in January 2025

Floor wet in bathroom

Clean and great service

Stayed in December 2024

The lift is small (we had 3 rooms booked).

The location was great, the manager is fantastic, the inclusion of tickets to Sun World is amazing value for money.

Stayed in December 2024

I really suggested this hotel. The co worker very friendly.. thank you so much to Kim,Thu and owner hotel.. they very helpful.. can buy tiket safari also with them. The most i like FREE entrance cable car,aquatopia waterpark and kiss bridge . Here i share view from my room!!

Stayed in September 2024

The breakfast was VERY low budget. It is normally outside of the hotel in different restaurants. Drinks (coffee, tea etc.) are NOT INCLUDED and need to be paid for separately. Only the very cheapest item on the menu (45kD) can be selected.

Nice room and good location. Free cable car and Waterpark entrance.

Stayed in August 2024

After showering the floor in the bathroom could be a little wet.

Totally good value. The staff speaks good English. The hotel offer laundry(extra fee) and drying. Well cleaned facilities.

Stayed in August 2024

Nothing

Spacious room, friendly host Linh that speaks English, very helpful, hotels provide buggy car and complimentary ride to Cable Car station. The view was great. I just love everything about Sunset Hotel and would recommend to others.

Stayed in May 2024

Could do with some facilities (e.g. small shop) downstairs.

Lovely friendly and helpful staff. Good location, clean, safe and excellent value for money.

Stayed in March 2024