Reviews of Sunset Westlake Hanoi Hotel 3 stars
491 - 493 Lac Long Quan Street, Tay Ho, Hanoi, Vietnam
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Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 April 2025 · Stayed in April 2025
Verified reviewStaff
Room / Breakfast / Area
Reviewed: 7 December 2024 · Stayed in December 2024
Verified reviewWonderful stay. Great and helpful staff, quickly responding to any requests. Delicious breakfast buffet, eggs to order. Great views from the room of Ho Tay. Generous size room. Windows open. Great sunset views. Location great - many vegan restaurants nearby, walking around the lake lovely, easy taxi distance to old quarter.
Windows in room didn’t close properly so street noise was higher. Room floors were not cleaned daily. A bedside lamp next to each bed would be really helpful.
Reviewed: 22 November 2024 · Stayed in November 2024
Verified reviewExcellent staff, very friendly and responsive to requests. Excellent room, spacious, clean, beautiful lake views, cleaned and replenished daily. Great location on Tay Ho with long term staff who clearly loved their jobs and the hotel. Delicious buffet breakfast we didn’t know we were going to receive when we made the booking.
Our initial room on the fifth floor had an unpleasant odour, we were moved rooms when we asked, to a higher floor. The TV was very intermittent in reception.
Reviewed: 5 December 2022 · Stayed in December 2022
Verified reviewReviewed: 26 November 2022 · Stayed in November 2022
Verified reviewThe hotel maybe was built long time ago and the room is too old with the bad smell. The bathroom and toilet are not clean with the cup had black stain inside.
Reviewed: 12 November 2022 · Stayed in November 2022
Verified reviewReviewed: 5 October 2022 · Stayed in October 2022
Verified review