Reviews of Sunway Hotel Hanoi 4 stars
19 Pham Dinh Ho Street, Hai Ba Trung, Hanoi, Vietnam
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Reviewed: 11 April 2025 · Stayed in March 2025
Verified reviewReviewed: 14 September 2024 · Stayed in September 2024
Verified reviewReviewed: 30 July 2024 · Stayed in July 2024
Verified reviewThe staff is friendly and really helpful :)
Doesnt have halal section :(
Dear Mr. Nurfarah , Thank you for taking time to leave this wonderful review. We are thrilled to know you enjoyed your stay at Sunway Hotel Hanoi. Creating memorable experience to our guest and it warms our heart to know that it is the dedication and warm hospitality of our team that truly made your stay unforgettable experience. Thank you for again for choosing Sunway Hotel Hanoi as your home away from home during your time in the city. We look forward to welcoming you back soon. Best Regards,
Dear Mr. Nurfarah , Thank you for taking time to leave this wonderful review. We are thrilled to know you enjoyed your stay at Sunway Hotel Hanoi. Creating memorable experience to our guest and it warms our heart to know that it is the de… Show more
Reviewed: 11 June 2024 · Stayed in June 2024
Verified reviewReviewed: 11 June 2024 · Stayed in June 2024
Verified reviewReviewed: 23 May 2024 · Stayed in May 2024
Verified reviewThe cost is high
The bath tube is flooded when to the ankles. It needs to fix plumbing.
Dear Ms. Josephine,, Thanks so much for helping share your experience with us. your comments about the bath tube have been taken on board. We will definitely review and work with our team to continue our improvement. Thank you for sharing your comments and feedback and we all look forward to welcoming you back in the nearest future. Kind regards, Sunway Hotel Hanoi Management Team.
Dear Ms. Josephine,, Thanks so much for helping share your experience with us. your comments about the bath tube have been taken on board. We will definitely review and work with our team to continue our improvement. Thank you for sharing … Show more
Reviewed: 20 May 2024 · Stayed in May 2024
Verified reviewReviewed: 12 February 2024 · Stayed in February 2024
Verified reviewEasy to reach City Center
Dear Mr. Thomas, Thank you for having spent time to review for us and we are so glad you had an overall enjoyable experience. Again, thank you for your rating and we are all looking forward to your return soon to our hotel. Best regards, Sunway Hotel Hanoi Management Team
Dear Mr. Thomas, Thank you for having spent time to review for us and we are so glad you had an overall enjoyable experience. Again, thank you for your rating and we are all looking forward to your return soon to our hotel. Best regards, Su… Show more
Reviewed: 28 January 2024 · Stayed in January 2024
Verified reviewDidn't have breakfast. Bed was fantastic. View was great.
Dear Mr./Ms. Dokiso, It is gratifying to receive the wonderful rating on your pleasant experience at Sunway Hotel Hanoi and we hope that we will have the chance to welcome you again many times in the future. Kind regards, Sunway Hotel Hanoi Management Team
Dear Mr./Ms. Dokiso, It is gratifying to receive the wonderful rating on your pleasant experience at Sunway Hotel Hanoi and we hope that we will have the chance to welcome you again many times in the future. Kind regards, Sunway Hotel H… Show more
Reviewed: 3 January 2024 · Stayed in January 2024
Verified reviewReviewed: 3 January 2024 · Stayed in December 2023
Verified reviewReviewed: 8 December 2023 · Stayed in December 2023
Verified reviewReviewed: 6 November 2023 · Stayed in November 2023
Verified reviewStaff is friendly
The facility is too old.
Dear Mr./Ms. Pun Lai Bonny. Thank you for sharing your experience after your recent stay at Sunway Hotel Hanoi. We are glad to have you staying with us. Your compliment on our staff is highly appreciated. On the other hand, your comments have been taken on board. We will definitely review and work with our team to continue our improvement. Thank you for sharing your comments and feedback and we all look forward to welcoming you back in the nearest future. Kind regards, Sunway Hotel Hanoi Management Team
Dear Mr./Ms. Pun Lai Bonny. Thank you for sharing your experience after your recent stay at Sunway Hotel Hanoi. We are glad to have you staying with us. Your compliment on our staff is highly appreciated. On the other hand, your comment… Show more
Reviewed: 17 October 2023 · Stayed in August 2023
Verified reviewReviewed: 11 October 2023 · Stayed in October 2023
Verified reviewReviewed: 16 August 2023 · Stayed in August 2023
Verified reviewQuiet surrounding
Club lounge was being renovated but this is not their fault.
Dear Mr. Woo, Thanks so much for helping share your experience with us. Reviews like yours mean the world to us and are so important for future travelers. Thank you again for taking the time to share this wonderful feedback Kind regards, Sunway Hotel Hanoi Management Team.
Dear Mr. Woo, Thanks so much for helping share your experience with us. Reviews like yours mean the world to us and are so important for future travelers. Thank you again for taking the time to share this wonderful feedback Kind regards, Su… Show more
Reviewed: 1 August 2023 · Stayed in July 2023
Verified reviewVery comfortable and easy Friendly staff very good location
bad sound insolation from outside, could hear everything in the corridor including door slamming when cleaning the other rooms
Dear Mr./Ms. Jean-Baptiste, Thank you for having spent time to review for us and we are so glad you had an overall enjoyable experience. Please rest assured that your comments have been communicated to our Hotel Management team to continue our improvement. Again, thank you for your rating and we are all looking forward to your return soon to our hotel. Best regards, Sunway Hotel Hanoi Management Team.
Dear Mr./Ms. Jean-Baptiste, Thank you for having spent time to review for us and we are so glad you had an overall enjoyable experience. Please rest assured that your comments have been communicated to our Hotel Management team to conti… Show more
Reviewed: 30 June 2023 · Stayed in June 2023
Verified reviewNice , clean and relaxing ; very quite in the nite , close to the center by walk ; good breakfast , really food for value money
Don’t know !
Dear Mr. Aldo, It is gratifying to receive the wonderful rating on your pleasant experience at Sunway Hotel Hanoi and we hope that we will have the chance to welcome you again many times in the future. Kind regards, Sunway Hotel Hanoi Management Team.
Dear Mr. Aldo, It is gratifying to receive the wonderful rating on your pleasant experience at Sunway Hotel Hanoi and we hope that we will have the chance to welcome you again many times in the future. Kind regards, Sunway Hotel Hanoi Manag… Show more
Reviewed: 12 June 2023 · Stayed in June 2023
Verified reviewReviewed: 16 April 2023 · Stayed in April 2023
Verified reviewThe photo of this hetel should be upated more new one. Otherwise, we may have the wrong image of this hotel.
Dear Mr./Ms. Ching Tarng, Thank you for sharing your experience after your recent stay at Sunway Hotel Hanoi. We are glad to have you staying with us. Your compliment on our hotel's photo have been taken on board. We will definitely review and work with our team to continue our improvement. Thank you for sharing your comments and feedback and we all look forward to welcoming you back in the nearest future. Kind regards, Sunway Hotel Hanoi Management Team
Dear Mr./Ms. Ching Tarng, Thank you for sharing your experience after your recent stay at Sunway Hotel Hanoi. We are glad to have you staying with us. Your compliment on our hotel's photo have been taken on board. We will definitely… Show more
Reviewed: 6 April 2023 · Stayed in April 2023
Verified reviewThe staff was nice and friendly and helpful.
We paid for a special double room. It was old looking and smelled old, wet, and moldy. The carpets and drapes in the room did not seem to have been cleaned for a while. Overall the hotel was not very clean and the lobby display cases are dusty and depressing. A magazine I lifted from a lobby table stuck to the glass.
Dear Ms. Salie, Thank you for sharing your experience after your recent stay at Sunway Hotel Hanoi. We are glad to have you staying with us. Your compliment on our staff are highly appreciated. On the other hand, your comments about our facilities and environment have been taken on board. We will definitely review and work with our team to continue our improvement. Thank you for sharing your comments and feedback and we all look forward to welcoming you back in the nearest future. Kind regards, Sunway Hotel Hanoi Management Team
Dear Ms. Salie, Thank you for sharing your experience after your recent stay at Sunway Hotel Hanoi. We are glad to have you staying with us. Your compliment on our staff are highly appreciated. On the other hand, your comments about our fac… Show more
Reviewed: 18 March 2023 · Stayed in February 2023
Verified reviewReviewed: 11 March 2023 · Stayed in March 2023
Verified reviewReviewed: 3 January 2023 · Stayed in January 2023
Verified reviewReviewed: 30 December 2022 · Stayed in December 2022
Verified reviewlocation and staffs
more choices for the breakfast
Dear Ms. Mary Hope, It is gratifying to receive the wonderful rating on your pleasant experience at Sunway Hotel Hanoi and we hope that we will have the chance to welcome you again many times in the future. Kind regards, Sunway Hotel Hanoi Management Team
Dear Ms. Mary Hope, It is gratifying to receive the wonderful rating on your pleasant experience at Sunway Hotel Hanoi and we hope that we will have the chance to welcome you again many times in the future. Kind regards, Sunway Hotel Hanoi … Show more