42 Hàng Đường, Hoan Kiem, Hanoi, Vietnam
#394 of 1,018 hotels in Hanoi
Guests' ChoiceBased on 385 hotel reviews
8.4Cleanliness
8.4
Comfort
8.4
Location
9.5
Facilities
8.2
Staff
8.7
Value for money
8.9
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 September 2025
Hayley
United KingdomNot clean - there were potato chips on the floor when I got to my room which stayed there the 4 nights I was there despite the cleaner "sweeping", bin was only emptied on 3rd day, rubbish laying around in bathroom, dirty toilets.....not good
The beds were comfortable and I liked that the locker is in the bed area. The curtain was good for privacy.
Stayed in September 2025
Reviewed: 28 July 2025
Rakesh
IndiaLocation & room
Stayed in July 2025
Reviewed: 17 May 2025
Ilaria
United KingdomSmell of the bathroom
Good location
Stayed in April 2025
Reviewed: 13 May 2025
Lualhati
PhilippinesDirty
Location
Stayed in May 2025
Reviewed: 18 April 2025
Joana
PortugalComfortable enough, great value for money! Perfect location
Stayed in March 2025
Reviewed: 4 April 2025
Tayla
AustraliaThis hostel has rooms on the 2nd, 3rd and 4th floor. The beds are reasonably comfortable and clean. However there are only 2 bathrooms for the entire hostel, 4 toilet stalls and 4 shower stalls. These are only available on the 2nd and 3rd floor, so if you were on the 4th floor you have to go down to use the bathroom. Speaking of the bathrooms, they are covered in mould all over the walls and roof and one of the toilet cubicles had no toilet paper during my entire 2 night stay. Toilets do not appear to be cleaned regularly. They also make you pay to borrow a towel, something I have not experienced throughout all of Vietnam, even in budget hostels.
Stayed in April 2025
Reviewed: 2 April 2025
Sudha
IndiaLocation is perfect. Right at the primary hub area of old district. If you travel on weekends you might be able to walk right into night market when you open the doors. It's decent for the cheap rates they charge. The management is super nice and helpful. Beds are comfortable. I would have preferred if the washrooms were cleaner. Overall the place is a good deal for the price.
Stayed in March 2025
Reviewed: 31 March 2025
Daichi
ThailandComfortable with Traditional building. Affordable hostel
Stayed in March 2025
Reviewed: 26 March 2025
Simone
Egypt-No elevator, i had heavy luggage but staff helped to carry it 2 floors upstairs -Some staff's English was very difficult to understand at the beginning but then you get adapted to Vietnamese English in general is like that .. - no socializing area other than the seats in the reception, i couldn't meet friends there - 4 beds dormitories had a small window but always closed and no view. 8 beds ones had a balcony to the main street on the other hand. So it depends on your preference, whether quite or socializing room.
Bed was comfy, locker right next to every bed. Bathrooms outside were clean Staff helpful and you can book bus tickets or whole trips to everywhere with them, also change money and laundry was ok. Very good value for money -night market on fridays and weekends on the hostel's whole streets
Stayed in March 2025
Reviewed: 26 March 2025
Zoe
United StatesDecent stay in Hanoi Old Quarter. I would stay somewhere less busy next time.
Stayed in March 2025
Reviewed: 26 March 2025
Florence
PhilippinesIt has a laundry shop so expect some washing noises if your room is in the 2nd floor.
Convenient location. Lot’s to see outside the street. It has curtains per bunk and a closet located inside the bunks for your important items.
Stayed in February 2025
Reviewed: 20 March 2025
Amin
GermanyI had to wait 20min for the staff to show up eventhough I confirmed my arrival time with them and the staffs english is a bit limited
Its a quiet hostel in a good location
Stayed in March 2025
Reviewed: 18 March 2025
Ana
NetherlandsBathroom could be cleaned more often.
Great location for a good price. The beds are comfortable and I like the little fan you get.
Stayed in March 2025
Reviewed: 17 March 2025
Natasha
United KingdomThe mattress was pretty hard
Great location, privacy with the curtains in the beds was great! We liked the cupboards behind your head to lock personal things. The reception guy was very friendly.
Stayed in March 2025
Reviewed: 11 March 2025
Ethan
United KingdomOne of the showers was ripped from the wall and hot water was a bit lacking… but everything else was great!
Great Location within the old quarter! Comfortable bed with loads of luggage storage. Showers were okay but did the job! Staff were very friendly and extremely helpful with booking the Ha Giang Loop tour. Fantastic value for money with the OQ.
Stayed in March 2025
Reviewed: 9 March 2025
Guillaume
FranceLack of confy common areas : just a balcony and benches/tables at the reception.
Good dorm and beds. Location.
Stayed in March 2025
Reviewed: 28 February 2025
Martin
United KingdomWhen I checked out at 6am, I was waiting in reception for my transfer, some guests had arrived early and were asking for an early check in. The staff very quickly offered the other guests my bed... at 6am when there was 3 other people still sleeping in the room. It would have been a very quick and quiet turnaround.
Good location and good price. The beds were big and comfy, the lockers at the end of the bed were added security.
Stayed in February 2025
Reviewed: 27 February 2025
Clémentine
FranceThe blanket really thin, we were cold all nights, there were nothing, no boiling water, no fridge, no towel, the bathroom was really stinky and so the bedroom because it was in the same room
The room was clean, the hot shower
Stayed in February 2025
Reviewed: 23 February 2025
Mary
United KingdomOriginally given a bed in the bigger room on the 2nd floor, where the door handle/latch hits the ladder of the bed - very odd design and can easily be fixed but I had to ask to move beds because this was very annoying literally every time the door open or closed - the latch needs to be fixed or ladder moved. There is a very strong sewage smell from the bathrooms that you will smell when the bedroom doors open - if they put proper doors on the bathrooms it may help, not sure. Some guests just speak all through the night on their phones, which is on the guests not the owners unfortunately.
Excellent location on the night market street. Absolutely insane value for beds with curtains, lights, plugs, fans etc. Had an issue with my bed and was moved when I asked which was nice.
Stayed in February 2025
Reviewed: 20 February 2025
Katie
United KingdomWhen we arrived there was someone else in our bed, all fine as mistakes happen but we were then expected to sleep in the same covers? I questioned this and the staff said it was clean but I was completely unconvinced as I just saw the man come out the bed and had to ask a second time for clean sheets.
We stayed in the double bed dorm room and the beds were comfortable and a good size. Shared bathroom was okay and cleaned every day. Good value for money.
Stayed in February 2025
Reviewed: 11 February 2025
Jona
GermanyBathrooms could've been a bit cleaner
Very nice staff and perfect location. Also, you can book tours or busses directly there
Stayed in February 2025
Reviewed: 8 February 2025
Sharon
IsraelThere was a bad smell of sewage from the toilets in the hallway between the rooms.
The bed was comfortable, the toilet and shower were clean, and the room was clean too.
Stayed in February 2025
Reviewed: 4 February 2025
Jumoye
United KingdomThe shared bathroom got quite dirty (mostly due to the other travellers: the staff cleaned it regularly and well)
Good location, helpful staff.
Stayed in January 2025
Reviewed: 3 February 2025
Martin
Czech RepublicIt was clean enough but around bathroom it could have been cleaner.
Great location in the Old Town city center, near all the markets, and all the fuss. The room was fine, usual hostel with several bunk beds. The staff was great, very helpful with everything we asked. They arranged the bus for our next destination, which is usual in Vietnam anyway.
Stayed in January 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content