Reviews of THE ELITE HOTEL 2 stars
Đường Phạm Ngũ Lão, Da Lat, Vietnam
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Reviewed: 4 April 2025 · Stayed in March 2025
Verified reviewWe loved the design of the property so nice and clean. The interior design of the hotel was beautiful
The bed was really really hard and made it very uncomfortable.
Reviewed: 3 March 2025 · Stayed in February 2025
Verified reviewReviewed: 24 February 2025 · Stayed in February 2025
Verified reviewA good place to sleep for a night or two.
Small room with no natural light
Reviewed: 8 January 2025 · Stayed in January 2025
Verified reviewNice location
The airport pickup was very late and had to call the hotel several times. They did give me 5% discount as compensation. Room was not cleaned properly.
Reviewed: 14 November 2024 · Stayed in November 2024
Verified reviewThankful for Anh Tunh for helping us around despite the language barrier. Be ready to download google translate to make your experience smoother.
As a newly built hotel, I was expecting the room to be clean. As I entered, the room wasn’t fully clean and we noticed the floors were still dirty as well as the balcony.
Reviewed: 15 July 2024 · Stayed in July 2024
Verified reviewThe room is comfortable and clean. Location is perfect.
The only flaw is only a queen size quilt is layed on a king size bed. The balcony is not cleaned and not suitable for sitting as there are air-conditioning compressors there.
Reviewed: 26 June 2024 · Stayed in June 2024
Verified reviewReviewed: 24 June 2024 · Stayed in June 2024
Verified reviewReviewed: 12 June 2024 · Stayed in June 2024
Verified reviewAircon shower bed all way above average per kg laundry fast and cheap staff amazing location good
I had to leave
Reviewed: 10 June 2024 · Stayed in June 2024
Verified reviewReviewed: 6 June 2024 · Stayed in June 2024
Verified reviewThis hotel was beautiful, newly decorated, modern and comfortable. Great location. Easy walk to night markets. By 3 Rd night I was tired and didn't feel like going out but found a pizza place right next door( go to basement and out back door) Laundry was done by hotel. This hotel is not a 2 star the status needs to be upgraded definitely more than this in June 2024
Perfect, just be warned to test toilet hose before using on body, was very strong flow. Like a water blaster.
Reviewed: 29 May 2024 · Stayed in May 2024
Verified reviewOverall good hotel and comfortable stay. Friendly staff. Location is walkable to the lake, the night market, The Crazy House and other places. I liked that they charged for laundry by weight instead of per item like some hotels. The room has a lot of light fixtures built in which wasn't necessarily good or bad but just an observation. Good for those that maybe like to take well lit mirror selfies? Overall would book again.
If you're someone that prefers more dim lighting might not be the best. Also there were just little things that weren't deal breakers for me but just a bit odd. For instance they had shower gel and shampoo but no hand soap in the bathroom and also I don't think the mini fridge worked but I didn't need it. Also the WiFi was spotty at times. Bed was a bit too firm for my liking.
The Elite thank you very much for this review, we will improve further so that every customer experience is the best.
Reviewed: 25 May 2024 · Stayed in May 2024
Verified reviewEverything. Especially the bed & bathroom.
Nothing
Reviewed: 25 May 2024 · Stayed in April 2024
Verified reviewGood location a 10 minute walk to the night market and with restaurants and cafe's close by. Hotel is fresh and new. Easy check in and we were able to get a late check out for a small fee as we had to wait a few hours before our bus.
Didn't bother us but the room was fairly small, shower and toilet are essentially in the same room as the bed but was good for money paid.
Thank you very much for this review. We are pleased to welcome you and see you next time to serve The Elite. Wishing you lots of health and luck.
Reviewed: 21 May 2024 · Stayed in May 2024
Verified reviewLocation was great close to everything by walking or quick grab. Beds were firm- we like firm beds so we found it comfortable.
No breakfast offered, location on map is incorrect and is just a bit further down the road made it a bit harder to find.
Reviewed: 19 May 2024 · Stayed in May 2024
Verified reviewThe room was very fancy and clean. Loved The interior. It was close to The city Centre. The straff was very kind to us.
Nothing :)
Reviewed: 16 April 2024 · Stayed in April 2024
Verified reviewBeautiful new hotel, spacious rooms, friendly staff, convenient location to explore the market or the city. Aircon worked very well, the double glazed windows kept most of the noise outside. There are many restaurants, food stalls, cafes close by.
Would have been great to have 2keys for the room. I didnt have much luck with the Wi-Fi, neither on my phone or computer.
Reviewed: 8 February 2024 · Stayed in February 2024
Verified reviewAnts in room 201
Reviewed: 15 January 2024 · Stayed in January 2024
Verified reviewBrand new hotel so really clean and modern inside, quite a slick and luxurious finish to everything. Staff really nice, bed comfy, shower powerful, TV was brand new so I could cast my phone to it which was great. A really good location, less than 10 mins walk to the night market for example. Also a lovely old couple who made delicious and cheap banh mi just outside the front door (great for breakfast) and a really nice and also cheap coffee shop next door too.
It was a king size mattress with a double quilt which was a tad annoying as we had to sleep closer in the middle of the bed. The room we booked didn't have a window which made for a good night's sleep but not so nice for waking up.
Reviewed: 6 January 2024 · Stayed in January 2024
Verified reviewLooks like a recent remodel. Separate shower from toilet area.
The description did not indicate that the room does not have any windows. Despite not having windows it was very noisy., making it difficult to sleep. The description says soundproof, but it is not.
Dear Customer, We apologize for your unsatisfactory experience during your stay at our hotel. We greatly appreciate your comments and commit to absorbing your suggestions and comments to remedy this situation. Our customers are our focus and we always strive to bring the best experience to you. We sincerely thank you for trusting and using our services. We apologize for not being able to meet your expectations and not creating the expected satisfaction. very desirous of being compensated for the inconvenience caused, even though the opportunity of service was lost. For the SUPERIOR KING SIZE room category, we do not have a window description. We're sorry to have made you unhappy. Once again, we apologize and will constantly improve service quality to bring joy and satisfaction to you. We sincerely wish you an enjoyable and memorable vacation in Vietnam. Sincerely, Hotel Management
Dear Customer, We apologize for your unsatisfactory experience during your stay at our hotel. We greatly appreciate your comments and commit to absorbing your suggestions and comments to remedy this situation. Our customers are our focus a… Show more
Reviewed: 27 December 2023 · Stayed in December 2023
Verified review