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None

Easy access and near to halal food area. The staf very friendly and helpfull.

Stayed in June 2025

We have arrived and settled in , thank you the hotel and room are excellent. The staff have been most welcoming and very professional and helpful. Tonite we are dining out with family friends here in Hanoi and they have selected a local restaurant to begin our food adventures from Vietnam. Susan and look forward to catching up with you some time during our short stay. Thank you Henry

Stayed in June 2025

Non

Staff extremely helpful tiffany and Johnny The breakfast was good

Stayed in June 2025

The hotel is located in the center of the old quarter, very convenient. Breakfast is very nice with many options for vegetarian. Room is clean, and nicely decorated. Staff are helpful and supportive specially Andrew and Antony have been exceptionally helpful. Wonderful hospitality.

Stayed in May 2025

Location is very good, within the old quartet and with good walking access to all manner of shops and restaurants. Airport pick up and drop off was available for a reasonable price (which I strongly recommend for the convenience). The service is attentive and it feels like coming home. The service staff Tu also assisted us in making restaurant reservations, which was very considerate, even though it was not necessarily within her service scope The spa was amazing and staff tool great care of us and even gave us a cup of tea and cake after our treatment. Will definitely recommend hotel without any hesitation

Stayed in May 2025

Our stay at Hanoian Central Hotel was wonderful. The staff went above and beyond, surprising me with a cake and singing a birthday son, such a delightful and thoughtful gesture! I enjoyed the delicious breakfast, restaurant staffs were also excellent, you feel that they were near you all the time. The location is very good in the old quarter. It was easy to go to tourist attractions like Beer Street, Night Market and Hoan Kiem Lake, and it was nice that nearby tourist attractions were also a quick car ride away. It was a place that left such a good impression that I would like to visit again if I come to Hanoi in the future!

Stayed in May 2025

Traffic jam in Hanoi

Hanoian central hotel & spa was an oasis in the midst of Hanoi Old Quarter. The hotel is comfortable with quiet room, well located, within waking distance of tourist sites and there are a tons of good food and coffee options nearby. Breakfast is really delicious and there are many options. The omelet was excellent. Finally all the staff at this hotel are really very kind and delicate. Even though it was late, they took the time to chat to me and brought me a much appreciated welcome drink with tea and cakes when I arrived. It provides not only room information but also information necessary for a pleasant trip to Hanoi. All the guidance was really kind, detailed and accurate. Even the luggage storage service and the handling of lost items left in the room were perfect. Thanks to this hotelier, this trip to Hanoi was really perfect and pleasant, so I want to come here again

Stayed in May 2025

I was traveling solo and felt incredibly safe and welcomed at this hotel. The staff were attentive and genuinely friendly, always ready to answer questions for help with directions. I loved the vibe quiet, but not isolating. My room was just the right size, with everything i needed. The bed was comfortable, wifi was strong and the breakfast buffet had something different every day, which kept things exciting. They also helped me plan my day trips without trying to upsell anything. It felt very honest and customer focused. I appreciated that a lot. I would absolutely stay here again and recommend it to other solo travelers looking for a stress free, central stay in Hanoi

Stayed in May 2025

None

Our stay at Hanoian Central Hotel & Spa was incredible and I couldn't imagine experiencing Hanoi any other way. Staying right in the center of old quarter as perfect, everything was within walking distance, from amazing food to all the must-see sights. We were served by staff Antony. He was so professional, polite, friendly and proficient in English. He event went the extra mile by helping us to contact our private hire driver for return trip, as we were not proficient in Vietnamese language. We felt so welcomed during our stay here. We were given welcome drinks, green bean cake and sweet ginger upon check in. We briefly mentioned during hotel reservation that we were celebrating out anniversary. However, we did not expect that the hotel arrange to decorate out room and also gave complimentary cake! What a pleasant surprise! We truly loved staying here and will recommend it to any friends that visit Hanoi in the future

Stayed in May 2025

Hanoi old quarter is quite crowed

We traveled across Vietnam for 3 weeks and this was hands down the best hotel we stayed at. From the moment we checked in, everything was smooth and welcoming. The lobby smells great, the rooms are spotless, and the staff were always available to help. We booked a Ninh Binh tour through this hotel and it was perfectly organized. The guide was professional, the lunch included was tasty, and we had the chance to visit an authentic village and cycle through the rice fields. We also tried the spa at the hotel, it was a great way to relax after the tour. The massages was professional, the room was quiet and the service very respectful. Highly recommend including it in your stay

Stayed in May 2025

Thanks to Andrew for his welcome at this hotel. I appreciated very much my stay and his help. I spent a very good time in the hotel

Stayed in April 2025

Breakfast ends at 9:30AM

Tiffany at the reception made this trip extra special. She was also welcoming from the start and remembered my name every day. I arrived early and she arranged for me an early check in without hesitation. When I asked for help booking a street food tour, she didn't just recommend one, she called and arrange everything for me. The hotel itself was perfect: comfortable bed, very clean bathroom, and a hearty breakfast every morning. Their Pho is must try! Thanks to Tiffany and her team. I felt like a valued guest. Highly recommend this hotel!

Stayed in April 2025

During my stay at Hanoian Central Hotel & Spa, I was thoroughly impressed by the exceptional service and the hotel's prime location. Situated in the heart of Hanoi Old Quarter, it provided easy access to Dong Xuan markets and major attractions. The staff were incredibly attentive and went above an beyond to ensure my comfort. They assisted me in setting up the grab app, making transportation around the city seamless and helping me avoid potential taxi scams. My room was immaculate, with daily replenishment of bottle of water, tea and coffee. The breakfast offerings were diverse, featuring delicious options like beef and chicken pho. I highly recommend this hotel to anyone visiting Hanoi.

Stayed in April 2025

Nothing :)

What truly made our stay special was the incredible staff, especially Andrew an Elsa. They took the time to sit with us and explain the Old Quarter using a detailed map. Thanks to their guidance, we discovered hidden gems we would have otherwise missed from the best places for bun and egg coffee to peaceful pagodas tucked away in quiet alleys. The hotel itself cozy and elegant, perfectly located right in the heart of the Old Quarter. It made walking to all the major attractions so easy and enjoyable. The rooms were clean and comfortable, offering us a great place to relax after long day of exploring. But honestly, it was the personal touch that set this hotel apart. Elsa even helped us book a last minute street food tour that become one of our favorite experiences in Hanoi. We felt genuinely cared for throughout our stay. Thank you again to Andrew and Elsa for making our trip unforgettable. We can't wait to come back

Stayed in April 2025

I had an amazing experience at Hanoian Central Hotel & Spa. From the moment I arrived, the bell staff warmly welcomed me and promptly assisted with my luggage. Check in was smooth, and I was given great recommendations for exploring Hanoi. My room was spotless, beautifully decorated, and had all the amenities I needed. The highlight of my stay was the hotel's spa. After long flight, I treated myself to a Aroma Theoraphy, and it was absolutely incredible. The therapists were skilled and professional, creating a truly relaxing experience. I left feeling refreshed and rejuvenated. Breakfast was also delightful, with a variety of local and Western options. The staff at the restaurant were always smiling and attentive. Overall, this hotel exceeded my expectations, and I will definitely stay here again when I return to Hanoi

Stayed in April 2025

We booked a stay at Hanoian central hotel & spa and celebrate my wife’s birthday, and the hotel went above and beyond to make it an unforgettable experience. The moment we checked in we were warmly welcomed and introduced to the city with a local map. After that we walked into our room, we were greeted with a beautifully decorated space, fresh flowers, plate of fresh fruit and a birthday cake waiting for us (this decoration I sent them a message for preparing in advance). My wife was completely surprised and absolutely delighted! The staff had prepared very carefully, and the thoughtful details made the celebration even more special. Besides the birthday setup, the hotel itself is a gem, great location, comfortable rooms, and exceptional service. This is not just a place to stay; it’s a place where the staff genuinely care about making your trip memorable. Highly recommended!

Stayed in April 2025

From the moment I stepped into Hanoian Central Hotel & Spa, I felt genuinely welcomed. The front desk team was incredibly friendly and took the time to provide detailed recommendations on what to do in Hanoi. I asked them where I could buy authentic souvenirs to bring home, and instead of just pointing me to a touristy shop, they gave me a list of reputable local stores with fair prices. One staff member, Andrew even walked me part of the way to make sure I didn’t get lost! My room was cozy, clean, and beautifully decorated with Vietnamese touches. The bed was super comfortable. Breakfast each morning was delicious, with a mix of Vietnamese and Western options. This is the kind of hospitality that makes a stay truly memorable.

Stayed in April 2025

From the moment we stepped into the hotel, we were warmly greeted by the friendly staff, making us feel instantly at home. The service was exceptional, with great attention to detail. Elsa at the front desk was incredibly helpful, always ready to assist with a smile. She made sure our check in was smooth and even gave us fantastic recommendations for local attractions. Our room was beautifully designed, spacious, and spotlessly clean. One of the highlights of our stay was the breakfast, a delightful spread of fresh pastries, fruits, and hot dishes, all carefully prepared and delicious. The staff in the dining area were attentive, making sure our coffee cups were always full. The spa experience was beyond relaxing, with skilled therapists and a tranquil ambiance. It was exactly what we needed after a long day of sightseeing. Overall, this hotel exceeded all our expectations. Thank you, Elsa, and the entire team for making our stay so special! We will definitely be back.

Stayed in April 2025

From the moment we arrived at Hanoian Central Hotel & Spa, we felt warmly welcomed. The entire staff was incredibly friendly and helpful, but Antony truly stood out. He was always attentive, making sure we had everything we needed. He gave us fantastic recommendations for sightseeing and even helped us book a Ha Long Bay and Ninh Binh tour. The hotel itself is beautiful, with elegantly designed rooms that are both spacious and comfortable. One of the highlights of our stay was the food at the hotel restaurant. We weren’t sure where to eat on our first night, so we decided to try dinner here and it was a fantastic choice! The dishes were flavorful, fresh, and beautifully presented. If you’re staying here and unsure about dining options, I highly recommend trying the restaurant. The breakfast buffet was also delicious, offering a variety of local and international options. Overall, our stay was perfect, thanks to Antony and the amazing team. We’ll definitely be back the next time we’re in Hanoi!

Stayed in April 2025

From the moment we arrived, we were warmly welcomed with warm tea and green bean cakes and a friendly introduction to the city. The staff went out of their way to make us feel special, always ready to assist with anything we needed. Our room was spotless, featuring a cozy bed, a modern bathroom, and a small balcony with a charming view of the Old Quarter. Despite being in a busy area, the room was excellent, ensuring a peaceful night's sleep. Breakfast was a highlight, offering a great mix of Western and Vietnamese dishes. We particularly loved the Pho and fresh tropical fruits. The spa experience was fantastic, providing the perfect relaxation after a long day of sightseeing.Overall, the hospitality, location, and comfort of this hotel exceeded our expectations. Highly recommended for anyone visiting Hanoi!

Stayed in April 2025

The hotel is very nice right in the old center. The balcony deluxe room is great, very big. The rate is very nice. At the reception, Andrew is a kind person that help as much as he can. I could find easily an excellent restaurant near the hotel.

Stayed in March 2025

Tiffany and Andrew

Stayed in March 2025

Location is great and easy to get around. Elsa and Tiffany the lobby staff were very helpful and attended to our needs very well.

Stayed in March 2025