Reviews of The HUB Hotel - Airport 3 stars
66a Đường Phổ Quang, Tan Binh, Ho Chi Minh City, Vietnam
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Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewGood value for money and staff was incredible
The balcony height is very low and could be dangerous
Dear Ms. Jackeline, Thank you very much for taking the time to share your recent experience with us. We’re delighted to hear that you found great value for money and that our staff left a positive impression on you — your kind words truly mean a lot to us. We also sincerely appreciate your feedback regarding the balcony height. Safety is one of our top priorities, and we have already passed your comment to our maintenance team for review and necessary adjustments. It was a pleasure having you as our guest, and we hope to welcome you back again in the near future. Warm regards, The HUB Hotel.
Dear Ms. Jackeline, Thank you very much for taking the time to share your recent experience with us. We’re delighted to hear that you found great value for money and that our staff left a positive impression on you — your kind words truly … Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewLocation was perfect for a quick overnight stay before a domestic flight. Room was simple but nice, and very clean. The bed was a bit (very!) hard for my liking, breakfast was okay (we came down fairly late so I think things had been sitting there a while). Good omelette though!
We had arranged a pick up from the airport but they weren’t there. Upon ringing the hotel, we were informed they can only offer a transfer back to the airport (despite an email clearly confirming a pick up). Was easy enough to get a Grab, but just a hassle I didn’t need after flying all day. Reception staff on arrival weren’t very welcoming.
Dear Ms. Anita, Thank you for taking the time to share your experience with us. We’re pleased to know that you found our location convenient and appreciated the cleanliness of the room as well as the overall value for your stay. It’s great to hear that you enjoyed the omelette! However, we’re truly sorry to hear about the inconvenience you faced regarding the airport pick-up and the less-than-welcoming experience at check-in. Please accept our sincere apologies — we take such feedback seriously and will work with our team to ensure better communication and service consistency moving forward. We also appreciate your comment about the bed and breakfast timing, which we will take into consideration to improve guest comfort. We hope to have the opportunity to welcome you back for a smoother and even more pleasant stay. Warm regards, The HUB Hotel.
Dear Ms. Anita, Thank you for taking the time to share your experience with us. We’re pleased to know that you found our location convenient and appreciated the cleanliness of the room as well as the overall value for your stay. It’s grea… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewI would like to express my gratitude to the hotel, as they were able to accommodate us at night after the flight. Another hotel, booked in advance, cancelled our reservation. The hotel is located close to the airport, which is very convenient. The room is clean, the air conditioner works. The security guard is very nice. I was pleased with the hotel.
A meager breakfast.
Dear Mr. Roman, Thank you very much for taking the time to share your experience. We’re truly glad we could assist you with a room late at night after your original reservation elsewhere was canceled. It's always our goal to provide comfort and support, especially during unexpected situations. We're pleased to hear that you found our location convenient, your room clean, and the air conditioner working well. Your kind mention of our security guard is greatly appreciated—we will be sure to share your comments with him. We also appreciate your honest feedback regarding the breakfast. We’re continuously working to improve our offerings, and your input will help us do just that. Thank you again for staying with us. We hope to welcome you back to Hub Hotel Saigon in the future under even better circumstances. Warm regards, The HUB Hotel.
Dear Mr. Roman, Thank you very much for taking the time to share your experience. We’re truly glad we could assist you with a room late at night after your original reservation elsewhere was canceled. It's always our goal to provide co… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewClose to Airport, we booked hotel when our flight was delayed for 9hours and it was very comfortable. Room was spacious and Hotel offered free transfer back to airport and also gave us a breakfast pack as we departed, would recommend the hotel
Room floor could of been a bit cleaner, but overall a good experience
Dear Mr. Siraaj Slamang, Thank you very much for taking the time to share your experience with us! We’re glad to hear that you had a comfortable stay during your unexpected layover, and that our free airport transfer and breakfast pack helped make your journey a bit easier. We truly appreciate your kind recommendation. Thank you also for your feedback regarding the room floor — we’ll be sure to pass this along to our housekeeping team to improve our standards. We hope to have the opportunity to welcome you back in the future! Best regards, The HUB Hotel.
Dear Mr. Siraaj Slamang, Thank you very much for taking the time to share your experience with us! We’re glad to hear that you had a comfortable stay during your unexpected layover, and that our free airport transfer and breakfast pack he… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewIt was convenient for an overnight stay.the breakfast was great and the free taxi to the airport was a bonus. The pillows were very comfortable, and the shower had great pressure.
The bed was too firm for me.
Dear Mr. Gray, Thank you so much for taking the time to share your experience. We're pleased to hear that you enjoyed your overnight stay and appreciated the convenient location, great breakfast, and complimentary airport transfer. It's also wonderful to know that the pillows and shower met your expectations — comfort and convenience are always our priorities. We’re sorry to hear that the bed was a bit too firm for your preference. We understand that comfort can be quite personal, and we appreciate your feedback, which helps us explore more options to better accommodate different guest needs in the future. We hope to have the opportunity to welcome you again soon. Warm regards, The HUB Hotel.
Dear Mr. Gray, Thank you so much for taking the time to share your experience. We're pleased to hear that you enjoyed your overnight stay and appreciated the convenient location, great breakfast, and complimentary airport transfer. It&#… Show more
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 May 2025 · Stayed in March 2025
Verified reviewI chose this place as it was just for a stop over and I had to get back to the airport early the next morning. Didn't have a chance to really experience anything as I got in late and left early. Breakfast was really nice.
Dear Ms. Lucy, Thank you for your positive review. We truly appreciate your support. Looking forward to welcoming you again soon. Kind regards, The HUB Hotel.
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewWe used it as a stopover between flights, so our stay was of a practical nature... located near the airport
Dear Mr. Armstrong, Thank you for taking the time to share your feedback. We're glad our location near the airport was convenient for your stopover. Should you have the chance to stay with us again for a longer visit, we’d love for you to experience more of what we have to offer. Safe travels, and we hope to welcome you back in the future! Kind Regards, The HUB Hotel.
Dear Mr. Armstrong, Thank you for taking the time to share your feedback. We're glad our location near the airport was convenient for your stopover. Should you have the chance to stay with us again for a longer visit, we’d love for you… Show more
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewThis is a great place if you need an overnight stay for a connecting flight. Great breakfast and complimentary airport shuttle. There is not much around in the way of entertainment or restaurants but the food is good in the on-site restaurant. Good staff and very obliging. Close to the airport. They have cold beer.
Nothing for what it was, an overnight stop for us.
Dear Mr. Chris, Thank you so much for your wonderful review — it truly made our day! We're delighted to know you enjoyed your time with us, and we’re especially happy that our breakfast and services made your stay memorable. We always strive to create a comfortable and welcoming environment, and it’s rewarding to know we succeeded. Hope to see you again soon! Best wishes, The HUB Hotel.
Dear Mr. Chris, Thank you so much for your wonderful review — it truly made our day! We're delighted to know you enjoyed your time with us, and we’re especially happy that our breakfast and services made your stay memorable. We always … Show more
Reviewed: 12 May 2025 · Stayed in April 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewVery clean and quiet, I would give it a 4 star, had new and clean furniture, smart tv which I didn’t see in 5 stars, breakfast was great. Very polite and fresh staff, i would stay here again
Dear Ms. Nazanin, Thank you for letting us know how much you enjoyed your stay with us at The HUB Hotel. We appreciate your valuable feedback and are glad that you had an outstanding stay experience. It was a pleasure to have you here. We appreciate your generous support and kind recommendation. Hope to see you soon! Kind Regards, The HUB Hotel.
Dear Ms. Nazanin, Thank you for letting us know how much you enjoyed your stay with us at The HUB Hotel. We appreciate your valuable feedback and are glad that you had an outstanding stay experience. It was a pleasure to have you here. We … Show more
Reviewed: 6 April 2025 · Stayed in April 2025
Verified reviewThe manager is a very professional and caring person.we were made to feel so welcome.thank you.
Dear Mr. Luc, Thank you for taking the time to leave such an incredible review of The HUB Hotel. We take pride in the services we offer and are delighted to hear about your satisfaction. We always strive to please our guests and are grateful for the opportunity to serve you. From all of us at The HUB Hotel, we hope to welcome you home again. Kind Regards, The HUB Hotel
Dear Mr. Luc, Thank you for taking the time to leave such an incredible review of The HUB Hotel. We take pride in the services we offer and are delighted to hear about your satisfaction. We always strive to please our guests and are gratef… Show more
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewVery convenient for the airport. Clean room, comfortable bed and modern bathroom with good shower. Friendly staff at reception but not all speak good English. The air con in the bedroom was very noisy and the outside unit on the balcony was on par with an aircraft taking off. No double glazing window. The hotel is on a busy road so you can’t leave the windows open if switching the air con off. So unless you have good earplugs, you won’t get a good night sleep. The balcony was dirty. Not many restaurants around the hotel and no possibility to eat there in the evening.
Dear Ms. Raphaelle, I regret to learn that your experience with us was not entirely satisfactory. I have shared your comments with our Management and hope you would give us the chance to improve your experience in future. It is honest feedback like this that allows us to better our service standards. On behalf of our team, I would like to thank you for taking the time to leave such an in-depth review. We sincerely hope for another opportunity to serve you better on your next visit to Ho Chi Minh City. Kind Regards, The HUB Hotel.
Dear Ms. Raphaelle, I regret to learn that your experience with us was not entirely satisfactory. I have shared your comments with our Management and hope you would give us the chance to improve your experience in future. It is honest feed… Show more
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 March 2025 · Stayed in January 2025
Verified reviewThe check-in staff person was professional and friendly. They all seemed fluent in English. We were happy the on-site restaurant was open until 9:30, so we had some flavorful beef stew with French bread. The beds were firm with good pillows. Wifi worked great. There was a good breakfast buffet with Asian and Western items. It's super convenient for the airport. The hotel provides free taxi service, which really helped us. Only 6 minutes drive to the airport.
Everything was perfect for my 1 night stay.
Dear Mrs. Ramona, Thank you for your terrific review of The HUB Hotel! It brings us such satisfaction to hear that our staff, location and facilities surpassed your expectations. Your generous encouragement is music to our ears and offers great motivation to maintain our high service standards. We always strive to please our guests and are grateful for the opportunity to serve you. From all of us at The HUB Hotel, we hope to welcome you home again. Kind Regards, The HUB Hotel.
Dear Mrs. Ramona, Thank you for your terrific review of The HUB Hotel! It brings us such satisfaction to hear that our staff, location and facilities surpassed your expectations. Your generous encouragement is music to our ears and offers … Show more
Reviewed: 22 March 2025 · Stayed in March 2025
Verified reviewEverything! Location, big balcony, smart TV with YouTube etc. Great room service and friendly staff, excellent shuttle service.
Nothing
Dear Ms. Miffy Meyer-Dinkgrafe, Thank you for your generous scoring of The HUB Hotel! Your feedback is valuable to us, and we appreciate the time you took to write it. It was a pleasure to have you here. We appreciate your generous support and kind recommendation. Hope to see you soon! Kind Regards, The HUB Hotel.
Dear Ms. Miffy Meyer-Dinkgrafe, Thank you for your generous scoring of The HUB Hotel! Your feedback is valuable to us, and we appreciate the time you took to write it. It was a pleasure to have you here. We appreciate your generous support… Show more
Reviewed: 13 March 2025 · Stayed in March 2025
Verified reviewReviewed: 25 February 2025 · Stayed in February 2025
Verified reviewReviewed: 25 February 2025 · Stayed in February 2025
Verified reviewThe reception staff! Nice lobby. Plenty of parking. Security guard. Under new ownership within last year so allow time to get up to speed.
Eerily empty.
Dear Ms. Brenda, Thank you for your kind words and honest feedback. It is always a pleasure to hear that you enjoyed yourself and that you were satisfied with our rooms, location and with our staff. We look forward to your next visit with us. It is our pleasure to have you as our guest. Kind Regards, The HUB Hotel
Dear Ms. Brenda, Thank you for your kind words and honest feedback. It is always a pleasure to hear that you enjoyed yourself and that you were satisfied with our rooms, location and with our staff. We look forward to your next visit with u… Show more
Reviewed: 23 February 2025 · Stayed in February 2025
Verified review