Reviews of THE JOYS HOSTEL
229/9 Đề Thám, District 1, Ho Chi Minh City, Vietnam
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Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 May 2025 · Stayed in March 2025
Verified reviewOverall the Hostel was good. The rooms were clean and the bed comfortable. They took really good care of the facilities: Bathroom was always clean, never han an issue with anything. Felt really homey. The location was also good: The hostel was pretty hidden from the big streets but still just a 3-minute-walk from pubstreet.
Uhm well, the hostel is small. Not just small, but really really small. With our backpacks we barely fit through the staircase. The rooms also were so small that there was no way you could keep your luggage anywhere but stored under the bed. The staff was friendly, although they played video games the entire time and we had to wait for them to finish until they would help us.
Dear Ms. Zoe, Thank you for staying with us, We are deeply so sorry about inconvenience. We are trying to consider about our staffs behavior and improve to make the customer feeling comfortable. Hope we have a chance to serve you more in the future. Best regards, The Joys Hostel - FO team
Dear Ms. Zoe, Thank you for staying with us, We are deeply so sorry about inconvenience. We are trying to consider about our staffs behavior and improve to make the customer feeling comfortable. Hope we have a chance to serve you more in… Show more
Reviewed: 3 May 2025 · Stayed in May 2025
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewLocation
None
Reviewed: 16 April 2025 · Stayed in April 2025
Verified reviewGood strong air conditioner, very clean room. Cute illustrations.
Shared toilet, flip flops not provided, hot water kettle not provided. Single small bottle of water not provided.
Reviewed: 6 April 2025 · Stayed in March 2025
Verified reviewReviewed: 23 March 2025 · Stayed in March 2025
Verified reviewReviewed: 15 March 2025 · Stayed in February 2025
Verified reviewReviewed: 9 March 2025 · Stayed in February 2025
Verified reviewReviewed: 5 March 2025 · Stayed in March 2025
Verified reviewReviewed: 5 March 2025 · Stayed in March 2025
Verified reviewDoes everything you need. Good bed with privacy, safe, easy location with the 7/11 opposite. Staff are amazing
Nada
Reviewed: 4 March 2025 · Stayed in February 2025
Verified reviewReviewed: 13 February 2025 · Stayed in January 2025
Verified reviewReviewed: 18 January 2025 · Stayed in January 2025
Verified reviewLocation is super central. It is easy to walk to most of the sights. Bed was comfy and shared bathroom was clean.
Staircase is pretty narrow and steep. Was not a problem for us but might worth a mention.
Reviewed: 5 January 2025 · Stayed in January 2025
Verified reviewUbicacion,limpieza!
Dorm it's a dorm..
Reviewed: 7 December 2024 · Stayed in October 2024
Verified reviewGood location,quiet, comfortable bed
So tiny room with 4 beds, no window, dirty under the bed where to keep backpacks and personal stuff. Not easy to find hostel, can't use kitchen.
Dear Trieu, Please, don't make odious comparisons. This is not a five-star hotel or luxurious ones, so if you wanted to use the kitchen or any facilities in our property, you would ask for the permission first. That's all it needed. Best regard, The Joys Hostel.
Dear Trieu, Please, don't make odious comparisons. This is not a five-star hotel or luxurious ones, so if you wanted to use the kitchen or any facilities in our property, you would ask for the permission first. That's all it needed… Show more
Reviewed: 23 November 2024 · Stayed in November 2024
Verified reviewReviewed: 16 November 2024 · Stayed in November 2024
Verified reviewThe staff are very welcoming and friendly, the location is great but also very quiet at night time.
There was no lift, and also the lights from the hallway were kept on which meant our room was light for the entirety of our stay which made it a little difficult to get to sleep.
Dear Georgia, The Joys Hostel has received your feedback and understood your situation. Perhaps, we will check and dim the lights more frequently to ensure that it does't bring any discomfort to the next customers. Sincerely, The Joys Hostel.
Dear Georgia, The Joys Hostel has received your feedback and understood your situation. Perhaps, we will check and dim the lights more frequently to ensure that it does't bring any discomfort to the next customers. Sincerely, The Jo… Show more
Reviewed: 12 November 2024 · Stayed in October 2024
Verified reviewnot like this property
very congested property receptionist not good misguide us and take over money from me
Dear Manthan. We thank you for choosing The Joys as your place to stay. You check in at 1:20 am, there is only 1 staff member, and the bunk beds are different from the hotel, you cannot compare and give an unbiased review.
Reviewed: 30 October 2024 · Stayed in October 2024
Verified reviewQuiet accommodation
It was too cold for tiny Asian like me.
Dear Maiko, The Joys Hostel has received the complain about the air conditioning for making you feel unpleasant at night. We will notice and check the AC more often to make ssure that it does't affect the sleep time. Thank you for your profound reminder. Best regard, The Joys Hostel.
Dear Maiko, The Joys Hostel has received the complain about the air conditioning for making you feel unpleasant at night. We will notice and check the AC more often to make ssure that it does't affect the sleep time. Thank you for your… Show more
Reviewed: 28 July 2024 · Stayed in July 2024
Verified reviewReviewed: 14 July 2024 · Stayed in July 2024
Verified reviewLady at reception was very friendly and helpful we spoke through google translate. Bed was comfortable. WiFi provided. Handy space to stay in for a night or two.
Property was okay to stay at, however as a solo female traveller I felt unsafe as some of the security measures were very poor. Location of hostel was in an alleyway which I found hard to find - there is one small barely flashing sign outside and I had to ask a local person for help. Located around the corner from Bui Vien walking street and the outside street to the hostel was very crazy at nighttime which I personally didn’t feel safe being near. I was provided a small lock to use on the locker space under bunks for storing my belongings but felt it was not durable enough and did not feel my belongings would be safe there (especially after reading some of the google reviews about money being taken from them). Also I was not given a key to lock the room after leaving - the staff kindly offered that I could hold onto the one room key she held at the reception and I could return it to her after use. This was kind to offer however I felt this could become challenging if there were other guests in the room.
Hi Kim, We apologize for any inconvenience you faced. We’re still improving service quality as well as safety policies during our customer’s stay. However,there are some comments that are not true, don’t be fooled by such reviews like that. They are just trying to defame us and leave comments that are not true about us. Please be an alert and selective reader.
Hi Kim, We apologize for any inconvenience you faced. We’re still improving service quality as well as safety policies during our customer’s stay. However,there are some comments that are not true, don’t be fooled by such reviews like that… Show more
Reviewed: 27 June 2024 · Stayed in June 2024
Verified reviewVery clean, including the bathroom Good location near bui vien They have shower gel and shampoo, which most hostels don’t
You need to pay 15k for towel
Reviewed: 5 May 2024 · Stayed in April 2024
Verified review