Reviews of The One Hostel Hanoi
70 Phố Hàng Mã Hàng Mã, Hoàn Kiếm, Hoan Kiem, Hanoi, Vietnam

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 6 September 2025 · Stayed in September 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewEverything 🤩
None
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewProperty is good
Nice Free breakfast in morning time
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGreat location, you get to meet many people. A very social hostel with friendly staff
It could have been cleaner. The bathroom had some mold in it
Reviewed: 21 August 2025 · Stayed in June 2025
Verified reviewSuch a good hostel in Hanoi Perfect location and such a fun hostel with such clean comfy facilities
Nothing
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewLocation was perfect, staff were amazing and so helpful, breakfast was served every morning included in the price, so many activities, seperate dorm bathrooms included with the bunks 😍 honestly, best hostel I have ever stayed in
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewWarm welcome and very well explained Inside you have everything you need, good restaurant a spa, tour booking, laundry service and even a tattoo shop
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in July 2025
Verified reviewReviewed: 13 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewSuper friendly hostel with evening activities and lots of facilities. And the swimming pool is great way to cool off in the middle of the heat! Located in walking distance of the lake, multiple museums and lots of food spots.
The shower lacked hooks or a shelf to store your items
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewstaff are super helpful, everything is so nice
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewVery social and clean, can’t complain for the price of the beds
Pricier than other areas for food and alcohol
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewWe loved this hostel. The facilities are amazing the staff are nice and the rooms are lovely and clean. We stayed here for 4 nights and would come back again
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewLove the people good service nice beds.
-
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe location was great, walking distance to all the big tourist attractions. The staff were very kind and helpful, giving us recommendations. The bedroom was really clean and nicely designed.
The bathroom in the room was very smelly.
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewWristband system to get into rooms, lockers and buy food/drink from bar, very convenient. Rooms were clean and comfy.
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewVery clean, the beds super comfortable 🫰🏾
Reviewed: 10 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewClean rooms, great people, really good foods, and amazing vibes. Irish is hands down the best volunteer!
That we're leaving :(
Reviewed: 30 June 2025 · Stayed in June 2025
Verified review