Reviews of The Q Hotel 4 stars
87 Nguyễn Trường Tộ Truc Bach Ward, Ba Dinh District, Hanoi, Ba Dinh, Hanoi, Vietnam
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Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewModern nicely decorated lobby and room, attentive staff.
Shower tub combination let's water get everywhere. Construction at or near hotel during the day was too loud and hotel didn't notify of this until after check-in.
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewroom is clean and hotel smells good Breakfast is supper delicious
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewSize of room.
Only two bottles of complementary water.
Reviewed: 21 April 2025 · Stayed in March 2025
Verified reviewFor starters, we arrived late and were warmly greeted by the staff, even at 11pm. The breakfast buffet was fabulous. But the real kicker? The desk staff! We had arrived early for a group tour, and Serena and Alice helped us get eSim cards for our phones, and looked through our itinerary and found activities and sights that we would otherwise have not been aware of. Even after we changed hotels to be with our group, Serena texted me that I had left my water bottle in the lobby. And we booked a motorbike tour with them. Lovely people!
Reviewed: 24 December 2024 · Stayed in December 2024
Verified reviewThe hotel overall was great and comfortable. Note that the cheapest rooms do not have a window and it’s not very easy to tell from the pictures.
The multiple jack hammers that woke me up at 7:30 and kept going all morning even though I wanted to sleep in definitely ruined the entire stay :( And it wasn’t just that the noise was annoying, the floor was vibrating and the noise was so loud I left the room because it was hurting my ears. At least a little heads up would have been nice
Reviewed: 11 December 2024 · Stayed in November 2024
Verified reviewVery good hotel. Best location
Dear sir/madam Thank you kindly for posing such beautiful comments following your stay at The Q Hotel Hanoi. It is always a pleasure to read how our well-trained and dedicated staff go above and beyond to accommodate our guests’ needs. I am pleased to learn that you enjoyed our hospitality, facilities, the cleanliness. Your comments are a real reward for our passionate and enthusiastic associates. I shall be happy to pass on your compliments to entire team. I very much hope we have the pleasure of welcoming you back soon. Best Regards, Quyen Ha (Mrs.) General Manager
Dear sir/madam Thank you kindly for posing such beautiful comments following your stay at The Q Hotel Hanoi. It is always a pleasure to read how our well-trained and dedicated staff go above and beyond to accommodate our guests’ needs.… Show more
Reviewed: 9 December 2024 · Stayed in December 2024
Verified reviewnew furnitures, very clean
I could not see the Tv remote even the receptionist said it was always in the room, they should have a follow-up call to check if it was unfound
Dear sir/madam Thank you kindly for posing such beautiful comments following your stay at The Q Hotel Hanoi. It is always a pleasure to read how our well-trained and dedicated staff go above and beyond to accommodate our guests’ needs. I am pleased to learn that you enjoyed our hospitality, facilities, the cleanliness. Your comments are a real reward for our passionate and enthusiastic associates. I shall be happy to pass on your compliments to entire team. I very much hope we have the pleasure of welcoming you back soon. Best Regards, Quyen Ha (Mrs.) General Manager
Dear sir/madam Thank you kindly for posing such beautiful comments following your stay at The Q Hotel Hanoi. It is always a pleasure to read how our well-trained and dedicated staff go above and beyond to accommodate our guests’ needs.… Show more
Reviewed: 26 August 2024 · Stayed in August 2024
Verified reviewStaff were exceptional. Room was a good size and clean The welcome fruit was a nice touch
The gym only opened at 0630 and was very tiny
Dear Christine Thank you kindly for posing such beautiful comments following your stay at The Q Hotel Hanoi. It is always a pleasure to read how our well-trained and dedicated staff go above and beyond to accommodate our guests’ needs. I am very sorry for your inconvenience at the Q hotel. I am pleased to learn that you enjoyed our hospitality, facilities, the cleanliness. Your comments are a real reward for our passionate and enthusiastic associates. I shall be happy to pass on your compliments to entire team. I very much hope we have the pleasure of welcoming you back soon. Best Regards, Quynh Pham (Ms.) Sales Department
Dear Christine Thank you kindly for posing such beautiful comments following your stay at The Q Hotel Hanoi. It is always a pleasure to read how our well-trained and dedicated staff go above and beyond to accommodate our guests’ needs. I am… Show more
Reviewed: 23 July 2024 · Stayed in July 2024
Verified reviewReviewed: 11 July 2024 · Stayed in July 2024
Verified reviewHotel was nice and clean.
Some of the room size were smaller then expected.
Dear Chue Neng Thank you kindly for posing such beautiful comments following your stay at The Q Hotel Hanoi. It is always a pleasure to read how our well-trained and dedicated staff go above and beyond to accommodate our guests’ needs. I am pleased to learn that you enjoyed our hospitality, facilities, the cleanliness. Your comments are a real reward for our passionate and enthusiastic associates. I shall be happy to pass on your compliments to entire team. I very much hope we have the pleasure of welcoming you back soon. Best Regards, Quynh Pham (Ms.) Sales Department
Dear Chue Neng Thank you kindly for posing such beautiful comments following your stay at The Q Hotel Hanoi. It is always a pleasure to read how our well-trained and dedicated staff go above and beyond to accommodate our guests’ needs. I a… Show more
Reviewed: 10 July 2024 · Stayed in July 2024
Verified reviewClean and comfortable. The bed was wonderful and the TV options excellent if you can remember your Netflix password :) Staff friendly and helpful
We were charged $2 for ice. But not a big deal.
Dear Ms Inessa Thank you kindly for posing such beautiful comments following your stay at The Q Hotel Hanoi. It is always a pleasure to read how our well-trained and dedicated staff go above and beyond to accommodate our guests’ needs. I am pleased to learn that you enjoyed our hospitality, facilities, the cleanliness. Your comments are a real reward for our passionate and enthusiastic associates. I shall be happy to pass on your compliments to entire team. I very much hope we have the pleasure of welcoming you back soon. Best Regards, Quynh Pham (Ms.) Sales Department
Dear Ms Inessa Thank you kindly for posing such beautiful comments following your stay at The Q Hotel Hanoi. It is always a pleasure to read how our well-trained and dedicated staff go above and beyond to accommodate our guests’ needs. I a… Show more
Reviewed: 5 July 2024 · Stayed in July 2024
Verified reviewThe rooms were clean
The tub was too high it was hard to get in and out of.
Dear Ms Thao Thank you kindly for posing such beautiful comments following your stay at The Q Hotel Hanoi. It is always a pleasure to read how our well-trained and dedicated staff go above and beyond to accommodate our guests’ needs. I am pleased to learn that you enjoyed our hospitality, facilities, the cleanliness. Your comments are a real reward for our passionate and enthusiastic associates. I shall be happy to pass on your compliments to entire team. I very much hope we have the pleasure of welcoming you back soon. Best Regards, Quynh Pham (Ms.) Sales Department
Dear Ms Thao Thank you kindly for posing such beautiful comments following your stay at The Q Hotel Hanoi. It is always a pleasure to read how our well-trained and dedicated staff go above and beyond to accommodate our guests’ needs. I am … Show more
Reviewed: 25 June 2024 · Stayed in June 2024
Verified reviewThe breakfast has not so much dishes but taste is good especially the bacon nice and not so dry, but the soup is a little false. I love the smell of shampoo, bath gel and conditional at Q hotel, pleasant. Opposite the hotel has the Mo Restaurant (30 Nguyen Truong To street) with the fish soup so yummy, reasonable price and friendly boy waiters.
Cos my room is no window, not so spacious.
Dear Ngoc Mai Thank you kindly for posing such beautiful comments following your stay at The Q Hotel Hanoi. It is always a pleasure to read how our well-trained and dedicated staff go above and beyond to accommodate our guests’ needs. I am pleased to learn that you enjoyed our hospitality, facilities, the cleanliness. Your comments are a real reward for our passionate and enthusiastic associates. I shall be happy to pass on your compliments to entire team. I very much hope we have the pleasure of welcoming you back soon. Best Regards, Quynh Pham (Ms.) Sales Department
Dear Ngoc Mai Thank you kindly for posing such beautiful comments following your stay at The Q Hotel Hanoi. It is always a pleasure to read how our well-trained and dedicated staff go above and beyond to accommodate our guests’ needs. I am… Show more
Reviewed: 14 May 2024 · Stayed in May 2024
Verified reviewEverything !
Not applicable Everything was just exceptional.
Dear Elodie Thank you kindly for posing such beautiful comments following your stay at The Q Hotel Hanoi. It is always a pleasure to read how our well-trained and dedicated staff go above and beyond to accommodate our guests’ needs. I am pleased to learn that you enjoyed our hospitality, facilities, the cleanliness. Your comments are a real reward for our passionate and enthusiastic associates. I shall be happy to pass on your compliments to entire team. I very much hope we have the pleasure of welcoming you back soon. Best Regards, Quynh Pham (Ms.) Sales Department
Dear Elodie Thank you kindly for posing such beautiful comments following your stay at The Q Hotel Hanoi. It is always a pleasure to read how our well-trained and dedicated staff go above and beyond to accommodate our guests’ needs. I am p… Show more
Reviewed: 1 May 2024 · Stayed in April 2024
Verified reviewLocation and all the amenities - room service, spa, breakfast buffet and a gym!!! Staff were lovely. Booked airport drop off and they called the previous day to confirm details and called again on the day when driver arrived.
Some mould growing around the bathroom sink and in some small areas of the shower - shower could use a deeper clean.
Dear Belinda Thank you kindly for posing such beautiful comments following your stay at The Q Hotel Hanoi. It is always a pleasure to read how our well-trained and dedicated staff go above and beyond to accommodate our guests’ needs. I am pleased to learn that you enjoyed our hospitality, facilities, the cleanliness. Your comments are a real reward for our passionate and enthusiastic associates. I shall be happy to pass on your compliments to entire team. I very much hope we have the pleasure of welcoming you back soon. Best Regards, Quynh Pham (Ms.) Sales Department
Dear Belinda Thank you kindly for posing such beautiful comments following your stay at The Q Hotel Hanoi. It is always a pleasure to read how our well-trained and dedicated staff go above and beyond to accommodate our guests’ needs. I am … Show more
Reviewed: 6 April 2024 · Stayed in April 2024
Verified reviewReviewed: 27 February 2024 · Stayed in February 2024
Verified reviewReviewed: 31 January 2024 · Stayed in January 2024
Verified reviewReviewed: 19 January 2024 · Stayed in January 2024
Verified reviewA nice and clean hotel with delicious options for breakfast. The room was well soundproofed or the surrounding area and people there didn't make much noise. In any case, it helped to have a peaceful sleep. The staffs were exceptional helpful also.
Dear Ha Thank you kindly for posing such beautiful comments following your stay at The Q Hotel Hanoi. It is always a pleasure to read how our well-trained and dedicated staff go above and beyond to accommodate our guests’ needs. I am pleased to learn that you enjoyed our hospitality, facilities, the cleanliness. Your comments are a real reward for our passionate and enthusiastic associates. I shall be happy to pass on your compliments to entire team. I very much hope we have the pleasure of welcoming you back soon. Best Regards, Quynh Pham (Ms.) Sales Department
Dear Ha Thank you kindly for posing such beautiful comments following your stay at The Q Hotel Hanoi. It is always a pleasure to read how our well-trained and dedicated staff go above and beyond to accommodate our guests’ needs. I am please… Show more
Reviewed: 9 January 2024 · Stayed in December 2023
Verified reviewthe room decor, the bed it was like sleeping on a cloud and the pillow were super comfortable. The reception staff was very nice.
It was the noisiest hotel ever. It was very good insulated from the outside but unfortunately the cleaning staff kept screaming on their walkie talkie or just to each other all day long. They start screaming and cleaning the room next to us at 6am. Unfortunately the people that were staying there woke us up at 3.30 with loud music and chatting from one room to the other. We cannot do anything about neighbours from hell but at least the staff of the hotel should behave in a manner that doesn't disturb the guests.
Dear Sara Thank you kindly for your comments following your stay at The Q Hotel Hanoi. First of all, I am very sorry for your inconvenience at our hotel We appreciate your comments and will try to improve our service better. Once again I would like to apologize to you. We hope that we have the opportunity to welcome you back with better service I very much hope we have the pleasure of welcoming you back soon. Best Regards, Quynh Pham (Ms.) Sales Department
Dear Sara Thank you kindly for your comments following your stay at The Q Hotel Hanoi. First of all, I am very sorry for your inconvenience at our hotel We appreciate your comments and will try to improve our service better. Once again I … Show more
Reviewed: 5 December 2023 · Stayed in November 2023
Verified reviewReviewed: 1 December 2023 · Stayed in November 2023
Verified reviewWonderful staff, very good breakfast options, and we even got upgraded for free! This hotel has the perfect distance from the city center without the noise and hustle of Hanoi. We highly recommend the Q Hotel if you're exploring Hanoi for a few days.
Nothing comes to mind!
Dear Felix Thank you kindly for posing such beautiful comments following your stay at The Q Hotel Hanoi. It is always a pleasure to read how our well-trained and dedicated staff go above and beyond to accommodate our guests’ needs. I am pleased to learn that you enjoyed our hospitality, facilities, the cleanliness. Your comments are a real reward for our passionate and enthusiastic associates. I shall be happy to pass on your compliments to entire team. I very much hope we have the pleasure of welcoming you back soon. Best Regards, Quynh Pham (Ms.) Sales Department
Dear Felix Thank you kindly for posing such beautiful comments following your stay at The Q Hotel Hanoi. It is always a pleasure to read how our well-trained and dedicated staff go above and beyond to accommodate our guests’ needs. I am ple… Show more
Reviewed: 25 August 2023 · Stayed in July 2023
Verified reviewhotel and room well designed beds super comfortable staff friendly and helpful food at hotel restaurant excellent
nothing. everything was great
Dear Tay Thank you kindly for posing such beautiful comments following your stay at The Q Hotel Hanoi. It is always a pleasure to read how our well-trained and dedicated staff go above and beyond to accommodate our guests’ needs. I am pleased to learn that you enjoyed our hospitality, facilities, the cleanliness. Your comments are a real reward for our passionate and enthusiastic associates. I shall be happy to pass on your compliments to entire team. I very much hope we have the pleasure of welcoming you back soon. Best Regards, Quynh Pham (Ms.) Sales Department
Dear Tay Thank you kindly for posing such beautiful comments following your stay at The Q Hotel Hanoi. It is always a pleasure to read how our well-trained and dedicated staff go above and beyond to accommodate our guests’ needs. I am plea… Show more
Reviewed: 24 August 2023 · Stayed in August 2023
Verified reviewLovely hotel and the staff were very helpful. Great breakfast and in a good location.
Gym looked bigger online than in person
Dear Paula Thank you kindly for posing such beautiful comments following your stay at The Q Hotel Hanoi. It is always a pleasure to read how our well-trained and dedicated staff go above and beyond to accommodate our guests’ needs. I am pleased to learn that you enjoyed our hospitality, facilities, the cleanliness. Your comments are a real reward for our passionate and enthusiastic associates. I shall be happy to pass on your compliments to entire team. I very much hope we have the pleasure of welcoming you back soon. Best Regards, Quynh Pham (Ms.) Sales Department
Dear Paula Thank you kindly for posing such beautiful comments following your stay at The Q Hotel Hanoi. It is always a pleasure to read how our well-trained and dedicated staff go above and beyond to accommodate our guests’ needs. I am ple… Show more