Reviews of The Reverie Saigon 5 stars
22-36 Nguyen Hue Boulevard, District 1, Ho Chi Minh City, Vietnam
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Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe whole experience was of the highest standard. The hotel the staff everything was 6 star. I will and are recommending the hotel to everyone I talk to,
It was the perfect experience. From the moment we arrived including to the airport transfer in the beautiful mercedeeds
Dear francis, Thank you so much for your wonderful feedback. We are truly delighted to hear that your experience with us felt like “6-star excellence.” From the warm welcome and our Mercedes airport transfer to the attentive service of our team, it is a joy to know everything contributed to a perfect stay. Your kind words and recommendation mean the world to us, and we look forward to welcoming you back to The Reverie Saigon for another exceptional experience in the future. With warm regards, Thu Thuy Nguyen Assistant Director of Rooms The Reverie Saigon
Dear francis, Thank you so much for your wonderful feedback. We are truly delighted to hear that your experience with us felt like “6-star excellence.” From the warm welcome and our Mercedes airport transfer to the attentive service of our… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewIt’s so clean and the whole hotel smells so so good that i want my home to smell like that too。
Nothing at all
Dear Maria Cielo, Thank you so much for your lovely feedback and for sharing your experience with your friends on Facebook. We truly appreciate it! We are delighted to know that you had such a relaxing and comfortable stay, and that the cleanliness and unique fragrance of our hotel left such a positive impression. It means a lot to us that you found it “fabulous” and even wished to bring that scent home. We look forward to welcoming you back for another refreshing and memorable stay. Warm regards, Thu Thuy Nguyen Assistant Director of Rooms The Reverie Saigon
Dear Maria Cielo, Thank you so much for your lovely feedback and for sharing your experience with your friends on Facebook. We truly appreciate it! We are delighted to know that you had such a relaxing and comfortable stay, and that the c… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewAccess and placement Hospitality
Cleanness of some accessories and amenities
Dear Jun, Thank you for sharing your feedback regarding your first day in Ho Chi Minh City with us. We are glad to know that you appreciated our convenient location, accessibility, and the warm hospitality of our team. We have also taken note of your comment regarding the cleanliness of certain accessories and amenities. Please rest assured that your feedback has been shared with our housekeeping team so that we can address this matter promptly and ensure an even higher standard for your next visit. We truly value your input, as it helps us continue to improve and provide the best possible experience for our guests. We look forward to welcoming you back to The Reverie Saigon in the near future. Warm regards, Thu Thuy Nguyen Assistant Director of Rooms The Reverie Saigon
Dear Jun, Thank you for sharing your feedback regarding your first day in Ho Chi Minh City with us. We are glad to know that you appreciated our convenient location, accessibility, and the warm hospitality of our team. We have also taken … Show more
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewNice food
Shower facility bit doubting, have some space to improve
Dear Joe, Thank you for sharing your feedback. We are delighted to hear you enjoyed our staff’s service and the food. We also appreciate your comment regarding the shower facility and will review it for future improvements. We hope to have the pleasure of welcoming you back to The Reverie Saigon soon. Warm regards, The Reverie Saigon Team
Dear Joe, Thank you for sharing your feedback. We are delighted to hear you enjoyed our staff’s service and the food. We also appreciate your comment regarding the shower facility and will review it for future improvements. We hope to hav… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewIt was well located. The room was quite spacious and very comfortable and well maintained. The hotel staff were very friendly and helpful. The hotel facilities, particularly the restaurants, were excellent. All in all a great experience.
Dear Alexander John, Thank you for taking the time to share your kind feedback. We are delighted to hear that you had a pleasant stay and enjoyed the comfort of your room, our central location, and the quality of our restaurants. Your kind words about our friendly and helpful staff mean a lot to us. We truly appreciate your support and hope to welcome you back to The Reverie Saigon in the near future for another great experience. Warm regards, Thu Thuy Nguyen Assistant Director of Rooms The Reverie Saigon
Dear Alexander John, Thank you for taking the time to share your kind feedback. We are delighted to hear that you had a pleasant stay and enjoyed the comfort of your room, our central location, and the quality of our restaurants. Your kin… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe high standard service and gentleness.
Language misunderstanding some times.
Dear Toan Thai, Thank you very much for choosing The Reverie Saigon and for your feedback. We are pleased to know you appreciated the high standard of service and the gentleness of our team. Your kind words mean a lot to us. We also take note of the occasional language misunderstandings you experienced. While our team strives to communicate clearly and effectively, we truly value this input and will continue to improve our language training to enhance guest experience. We hope to have the pleasure of welcoming you back to The Reverie Saigon in the future. Warm regards, Thu Thuy Nguyen Assistant Director of Rooms The Reverie Saigon
Dear Toan Thai, Thank you very much for choosing The Reverie Saigon and for your feedback. We are pleased to know you appreciated the high standard of service and the gentleness of our team. Your kind words mean a lot to us. We also take… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe breakfast is superb. The turn down service is perfect. The daily mini bar is great.
NO
Dear elvalynn, Thank you so much for your wonderful and encouraging review. We are delighted to hear that you enjoyed our breakfast, turn-down service, and the complimentary daily minibar. It’s always our goal to create a memorable and seamless experience, and we’re glad these details left a great impression on you. We look forward to welcoming you back to The Reverie Saigon for another exceptional stay. Warm regards, Thu Thuy Nguyen Assistant Director of Rooms The Reverie Saigon
Dear elvalynn, Thank you so much for your wonderful and encouraging review. We are delighted to hear that you enjoyed our breakfast, turn-down service, and the complimentary daily minibar. It’s always our goal to create a memorable and se… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewPure luxury and six star service throughout.
Nothing
Dear Murray, Thank you for your wonderful feedback. We’re truly honored by your description of The Reverie Saigon as a top luxury hotel and are thrilled to know you experienced pure luxury and six-star service throughout your stay. Your kind words mean a great deal to our team. We look forward to welcoming you back for another exceptional stay in the heart of Saigon. Warm regards, Thu Thuy Nguyen Assistant Director of Rooms The Reverie Saigon
Dear Murray, Thank you for your wonderful feedback. We’re truly honored by your description of The Reverie Saigon as a top luxury hotel and are thrilled to know you experienced pure luxury and six-star service throughout your stay. Your k… Show more
Reviewed: 24 July 2025 · Stayed in June 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewVery comfortable. Good service
No lounge bar
Dear michael, Thank you for your kind feedback. We're delighted to hear you had a comfortable stay and appreciated the service. We also wanted to kindly share that we do offer two fantastic options for guests to enjoy drinks and unwind: Café Cardinal on Level 6 features a sophisticated bar area, and The Long @ Times Square on the ground floor offers a vibrant atmosphere with a full bar menu. We hope to welcome you back soon and invite you to experience both venues during your next visit. Warm regards, The Reverie Saigon Team
Dear michael, Thank you for your kind feedback. We're delighted to hear you had a comfortable stay and appreciated the service. We also wanted to kindly share that we do offer two fantastic options for guests to enjoy drinks and unwin… Show more
Reviewed: 8 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewWonderful location
Dear Danila, Thank you for your kind feedback! We're glad to hear you enjoyed our central location. It's certainly one of the highlights that makes exploring the city so convenient and enjoyable. We hope to have the pleasure of welcoming you back to The Reverie Saigon soon for another memorable stay. Warm regards, Thu Thuy Nguyen Assistant Director of Rooms The Reverie Saigon
Dear Danila, Thank you for your kind feedback! We're glad to hear you enjoyed our central location. It's certainly one of the highlights that makes exploring the city so convenient and enjoyable. We hope to have the pleasure of we… Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewVery nice perfect location, very convenient for everything around you.
There is Nothing I didn’t like about this property, everything is perfect excellent.
Dear - Quận 1, Thank you so much for your heartfelt review! We are absolutely delighted to hear how much you loved your stay with us and that everything met your expectations perfectly. It’s wonderful to know our central location added to your convenience and that you plan to return with your family on your next visit to Vietnam - that truly means a lot to us. We look forward to welcoming you back to The Reverie Saigon and creating another exceptional experience for you and your loved ones. Warm regards, Thu Thuy Nguyen Assistant Director of Rooms The Reverie Saigon
Dear - Quận 1, Thank you so much for your heartfelt review! We are absolutely delighted to hear how much you loved your stay with us and that everything met your expectations perfectly. It’s wonderful to know our central location added to… Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewOne of the best hotels in Asia
I specifically rang the hotel and confirmed that the late fee of 50% to be applied if booking out before 6pm would be based on the day rate not inclusive of breakfast that i booked on booking.com. They proceeded to tell me yes but then tried to charge me more and was absolutely ridiculous to argue over $20usd when their staff was in the wrong. Despite this they only dropped the price to their in-house price and did not rectify their mistake. The Reverie is an amazing hotel but in this instance it was handled extremely poorly by management and not what one would expect from a hotel of this calibre so extremely disappointing however lesson learnt, simply you can't rely on what they say over the phone.
Dear sean, Thank you for taking the time to share your feedback. While we are truly delighted to know you consider The Reverie Saigon one of the best hotels in Asia, we are sincerely sorry to learn that your recent experience with us did not fully meet your expectations. We truly appreciate your comments, as they help us refine our service and ensure better consistency moving forward. We hope you will consider giving us another opportunity to restore your trust and welcome you back to The Reverie Saigon for a more seamless and enjoyable stay. Warm regards, The Reverie Saigon Team
Dear sean, Thank you for taking the time to share your feedback. While we are truly delighted to know you consider The Reverie Saigon one of the best hotels in Asia, we are sincerely sorry to learn that your recent experience with us did n… Show more
Reviewed: 5 July 2025 · Stayed in June 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewThe location was fantastic, the staff were so helpful, the breakfast was outstanding
Leaving
Dear Dan, Thank you so much for your kind words and for highlighting Loc’s excellent service. We will be sure to share your compliments with him! We are delighted to hear you enjoyed our central location, helpful staff, and outstanding breakfast. Your recommendation means a lot to us. We look forward to welcoming you back to The Reverie Saigon in the near future. Warm regards, Thu Thuy Nguyen Assistant Director of Rooms The Reverie Saigon
Dear Dan, Thank you so much for your kind words and for highlighting Loc’s excellent service. We will be sure to share your compliments with him! We are delighted to hear you enjoyed our central location, helpful staff, and outstanding br… Show more
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewWe could not find a fault with this hotel and the staff. It is truly a fantastic hotel, with amazing attention to detail at every level. The views are mesmerising, the location perfect. If you feel like treating yourself to something special, don't hesitate. I will definitely stay again next time im in Saigon.
The opulence of the furnishings, the views from the room. The attention of the staff. Nothing was too hard, every request was handled quickly and with a smile.
Dear James, Thank you very much for your wonderful review and for sharing such kind words about your recent stay at The Reverie Saigon. We are truly delighted to hear that you enjoyed every aspect of your experience, from our opulent design and stunning views to our attentive team who always aim to exceed expectations with a warm smile. Your recognition means a great deal to us. It was our pleasure to have you with us, and we can’t wait to welcome you back the next time you’re in Saigon for another exceptional stay. Warm regards, Thu Thuy Nguyen Assistant Director of Rooms The Reverie Saigon
Dear James, Thank you very much for your wonderful review and for sharing such kind words about your recent stay at The Reverie Saigon. We are truly delighted to hear that you enjoyed every aspect of your experience, from our opulent desi… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewEverything here is great. The accommodations are excellent, the staff are very friendly and helpful, and the location is strategic — within walking distance of the main attractions.
Dear MOHD, Thank you for your wonderful feedback! We are thrilled to know that you enjoyed your stay with us and appreciated our accommodations, friendly team, and central location. Being within walking distance to Ho Chi Minh City’s key attractions is certainly a highlight, and we’re glad it added to the convenience of your visit. We look forward to welcoming you back to The Reverie Saigon for another memorable stay. Warm regards, Thu Thuy Nguyen Assistant Director of Rooms The Reverie Saigon
Dear MOHD, Thank you for your wonderful feedback! We are thrilled to know that you enjoyed your stay with us and appreciated our accommodations, friendly team, and central location. Being within walking distance to Ho Chi Minh City’s key … Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewBeautiful Hotel
Dear Sanjay, Thank you for taking the time to review and rating your stay with us. We are pleased to know you found our hotel beautiful and rated the comfort so highly. However, we noticed your lower rating for our staff, as well as for cleanliness, location, facilities, and value for money. As our goal is always to provide an exceptional experience, we would sincerely appreciate any additional feedback you can share regarding these aspects. Your comments will help us identify areas for improvement and better serve you in the future. We hope to have the opportunity to welcome you back to The Reverie Saigon and deliver a stay that exceeds your expectations. Warm regards, Thu Thuy Nguyen Assistant Director of Rooms The Reverie Saigon
Dear Sanjay, Thank you for taking the time to review and rating your stay with us. We are pleased to know you found our hotel beautiful and rated the comfort so highly. However, we noticed your lower rating for our staff, as well as for c… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewService was excellent
Dear Jose Dominic, Thank you for your recent stay at The Reverie Saigon and for your valuable review. We are delighted to learn that you had an enjoyable stay. Guest satisfaction is our number one goal and there is nothing better than achieving that! Your review is really a huge encouragement for us to keep improving and providing our guests with even better service. Once again, thank you and on behalf of the team, we look forward to welcoming you back at The Reverie Saigon for another amazing visit once your plans bring you back to Ho Chi Minh City. Warm regards, Thu Thuy Nguyen Assistant Director of Rooms The Reverie Saigon
Dear Jose Dominic, Thank you for your recent stay at The Reverie Saigon and for your valuable review. We are delighted to learn that you had an enjoyable stay. Guest satisfaction is our number one goal and there is nothing better than ac… Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewWorld class service. Attention to detail. Immaculate presentation.
The only thing when staying at the Reverie is that the music from outside comes straight in so if you intend on going to bed before midnight then take it into consideration.
Dear sean, Thank you for your thoughtful review and for recognizing our world-class service, attention to detail, and immaculate presentation. We are truly delighted to know that these aspects contributed positively to your experience at The Reverie Saigon. We also appreciate your honest feedback regarding the external noise. As we are located in the vibrant heart of Ho Chi Minh City, the lively atmosphere outside can sometimes be noticeable. Please rest assured that we are continuously exploring solutions to minimize any disturbance and enhance guest comfort. It was our pleasure to have you with us, and we hope to welcome you back again for another exceptional stay. Warm regards, Thu Thuy Nguyen Assistant Director of Rooms The Reverie Saigon
Dear sean, Thank you for your thoughtful review and for recognizing our world-class service, attention to detail, and immaculate presentation. We are truly delighted to know that these aspects contributed positively to your experience at T… Show more