Reviews of UM-PQ hotel Phú Quốc

They have solution about everything

I like everything

Comfy bed, clean room, good price quality. The manager was attentive as we had a misunderstanding regarding the shuttle service (it is not necessarily included with your booking) and they resolved it very amicably.

What I liked about the hotel was staff. The staff were very friendly and they helped me to book tours and travel in the city.

The bed sheet wasn't clean enough, and the first day towels weren't clean, but other days, they were clean

Room are spacious and location is quiet. Staff is helpful. We requested our check-in time at night and they were very cooperative.

Breakfast can be bit a elaborative in choices for vegetarians too.

Most of the staff were very helpful. The pool was a decent size. My bedroom and bathroom were also a decent size and my large window and long balcony had seaviews including sunsets. The nearby Sunset Hill Restaurant is set in large and beautiful surroundings including plants and flowers, fish and a waterfall of sorts. There is a supermarket even closer and also a market within walking distance. I walked to and along the beach most days. Overall, for 3 weeks, over Christmas & New Year, I found the hotel very good value for money.

The hotel would be somewhat remote for those without transport who are not happy to walk or use taxis. Similarly, with the exception of eg the restaurant and supermarket mentioned below, there's not too much nearby for those seeking modern (or Western standard?) food and drink outlets and the hotel restaurant only served breakfast. No "nice" beaches (without litter & debris) within walking distance apart from, maybe, at the Sunset Sanato Beach Club which can be accessed for a daily fee. Perhaps because it's hardly exposed to direct sunlight, the pool was rather colder than I'd hoped for.

Staff was not cool and every time when i ask something say no. Tv and some furniture was broken

The size of the room

That is was a 20 minutes walk to the beach , not a nice walk to get there. In the middle of no where.

Everything was good

I arrived at midnight, staff were there to check me in. air con works great, pool excellent for cooling down, my room was spacious , clean and had everything I needed. Staff are so accommodating and helpful. Loved the location, as only 10m in taxi to night market and away from the busy traffic and noise. The beach front room with balcony is a must.

The view

Shower and bidde leaking, lacking of cleanliness. It is said that you may have dinner - they run out of food. In the morning not enough food for everyone. Despite all staff was very helpful and tried their best

The hotel is new. The room was clean. There is a swimming pool. The staff is very friendly. We recommend this hotel.

The position is close enough to the airport.

The room has many cloth moth on the wall, and the breakfast is very disappointing and different than regional hotel, not recommended to order the breakfast in the beginning!

It is just 5 minutes from the airport. And close to the Main Street with shops and restaurants, but still have to go by bike or car. Very good value for money. Room is big and clean, with amazing view on the jungle. Stuff is nice and speak English.

The hotel is located near the airport. 6 min by taxi. The room is good, there is hot water, towels, a hairdryer, a kettle, water was given every day. The beach is 15 minutes. Store 3 minutes. There you can also change dollars, the rate is a little lower than in the center. There is a pool, but I did not swim. There is a balcony. The room is not small. Clean. You don't choose breakfast. They give soup one day, eggs another, soup again the third. But I liked everything.

It's a pity that you can't book a transfer from the hotel

Price

Was not clean