9.2

Reviews of The Zénith, By Harrys 4 stars

9 P. Tôn Thất Thiệp 7, Hoan Kiem, 100000 Hanoi, Vietnam

  • Florencia

    Reviewed: 7 September 2025 · Stayed in August 2025

    Verified review
  • Ha

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review
  • Esther

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    We loved our stay at the Zenith. It was the perfect starting point to explore Hanoi, quiet, private, comfortable but so close to all the action the old quarter has to offer. I especially appreciated the excellent gym and the washing room, made the place feel like a home away from home. We would return in a heartbeat and highly recommend.

    We did not mind, as it was very hot during our stay but we did not have hot water to shower with. No complaint but a suggestion: the old quarter is overwhelming in terms of offer of street-food, restaurants, spa’s etc. A list of recommendations- and the option to book for you- would elevate the experience.

    Property response:

    Dear Esther, Thank you so much for your stay. We are truly overjoyed and deeply grateful to receive your kind and thoughtful review. Regrading to the hot water, we have a switch outside the bathroom for turning on the hot water. We assume you forgot to turn it on, we also sorry for our housekeeping forgot to turn it on for you when they doing their job. We will seriously take this into account to improve our service and we are truly sorry for the inconvenience. Thanks again and we look foward to seeing you again in the near future. Regards, Harry

    Dear Esther, Thank you so much for your stay. We are truly overjoyed and deeply grateful to receive your kind and thoughtful review. Regrading to the hot water, we have a switch outside the bathroom for turning on the hot water. We assume y… Show more

    The Zénith, By Harrys
    5 August 2025
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  • Raksha

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review
  • Evangelina

    Reviewed: 16 July 2025 · Stayed in July 2025

    Verified review

    very comfortable room, staff were lovely!

    a bit of a walk to the main area of Hanoi

    Property response:

    Dear Evangelina We are truly overjoyed and deeply grateful to receive your kind and thoughtful review. Your generous words mean more to us than we can express—they serve as a powerful source of encouragement and motivation for our entire team to continue doing our best each and every day. At The Zenith, By Harrys we believe that genuine hospitality lies in the small details and heartfelt connections. Knowing that our efforts left a positive impression on your stay fills us with pride and reinforces our commitment to excellence. It would be our greatest honor to have the opportunity to welcome you, your family, and friends back to Hanoi in the near future. Whether it’s for business or leisure, please know that our team is always here, ready to offer you the same warmth, comfort, and care that you experienced with us. Once again, thank you sincerely for your trust and kind support. Your Sincerely, Liliana, Operation Manager.

    Dear Evangelina We are truly overjoyed and deeply grateful to receive your kind and thoughtful review. Your generous words mean more to us than we can express—they serve as a powerful source of encouragement and motivation for our entire t… Show more

    The Zénith, By Harrys
    21 July 2025
  • Elena

    Reviewed: 14 July 2025 · Stayed in July 2025

    Verified review

    The hotel was great. Value for money this is best hotel we have stayed in Vietnam. Very clean and spacious. The staff was very kind. We arrived very late and the reception staff was very helpful. We would recommend this hotel to anyone

    Everything was excellent

    Property response:

    Dear Elena, Thank you for sharing your great stay experience at The Zenith, By Harrys recently. We are pleased to hear your great compliments and will share to all our associates. Again, thanks for having reviews and we look forward to welcoming you back soon to Hanoi. Liliana Operation Manager

    Dear Elena, Thank you for sharing your great stay experience at The Zenith, By Harrys recently. We are pleased to hear your great compliments and will share to all our associates. Again, thanks for having reviews and we look forward to wel… Show more

    The Zénith, By Harrys
    21 July 2025
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  • Elad

    Reviewed: 2 July 2025 · Stayed in July 2025

    Verified review

    Property feels new and very clean. Staff is very helpful. Location & facilities are perfect - gym feels new and open 24/7

    Property response:

    Dear Elad, We are truly overjoyed and deeply grateful to receive your kind and thoughtful review. Your generous words mean more to us than we can express—they serve as a powerful source of encouragement and motivation for our entire team to continue doing our best each and every day. At The Zenith, By Harrys, we believe that genuine hospitality lies in the small details and heartfelt connections. Knowing that our efforts left a positive impression on your stay fills us with pride and reinforces our commitment to excellence. It would be our greatest honor to have the opportunity to welcome you, your family, and friends back to Hanoi in the near future. Whether it’s for business or leisure, please know that our team is always here, ready to offer you the same warmth, comfort, and care that you experienced with us. Once again, thank you sincerely for your trust and kind support. Your Sincerely, Liliana, Operation Manager.

    Dear Elad, We are truly overjoyed and deeply grateful to receive your kind and thoughtful review. Your generous words mean more to us than we can express—they serve as a powerful source of encouragement and motivation for our entire team t… Show more

    The Zénith, By Harrys
    21 July 2025
  • Desmond

    Reviewed: 20 June 2025 · Stayed in June 2025

    Verified review

    The place was beautiful. Nice and clean, very quiet. Staff were friendly and helpful.

    Nothing !

    Property response:

    DearDesmond, Thank you for sharing your great stay experience at The Zenith, By Harrys recently. We are pleased to hear your great compliments and will share to all our associates. Again, thanks for having reviews and we look forward to welcoming you back soon to Hanoi. Liliana Operationl Manager

    DearDesmond, Thank you for sharing your great stay experience at The Zenith, By Harrys recently. We are pleased to hear your great compliments and will share to all our associates. Again, thanks for having reviews and we look forward to we… Show more

    The Zénith, By Harrys
    21 July 2025
  • Emma

    Reviewed: 15 June 2025 · Stayed in May 2025

    Verified review

    Very good quality for the price!

    Property response:

    Dear Emma, Thank you for sharing your great stay experience at The Zenith, By Harrys recently. We are pleased to hear your great compliments and will share to all our associates. Again, thanks for having reviews and we look forward to welcoming you back soon to Hanoi. Liliana Operation Manager

    Dear Emma, Thank you for sharing your great stay experience at The Zenith, By Harrys recently. We are pleased to hear your great compliments and will share to all our associates. Again, thanks for having reviews and we look forward to welc… Show more

    The Zénith, By Harrys
    21 July 2025
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  • Artem

    Reviewed: 4 June 2025 · Stayed in May 2025

    Verified review

    The staff is helpful and friendly It is quite close to train street, so you can easily go there very early in the morning The amenities were good, and the washer and dryer machines were available for free use. The room was fresh and clean.

    despite location looks close to points of interest, there are not much amenities around it, e.g. restaurants, cafes, shops or ATMs (you will need those in Vietnam). Grab delivers there, but in general it is not that lively around. NOT critical issue and is not directly related to the hotel :)

    Property response:

    Dear Artem, Thank you for your kind words regarding your recent stay at The Zenith, By Harrys. We are delighted to hear that you enjoyed our splendid location and the exemplary service provided by our team. Your satisfaction is our top priority, and it is gratifying to know that you found your experience to be impeccable. We look forward to welcoming you back in the future. Best regards, Liliana Operation Manager

    Dear Artem, Thank you for your kind words regarding your recent stay at The Zenith, By Harrys. We are delighted to hear that you enjoyed our splendid location and the exemplary service provided by our team. Your satisfaction is our top pri… Show more

    The Zénith, By Harrys
    21 July 2025
  • Hoàn

    Reviewed: 4 May 2025 · Stayed in May 2025

    Verified review

    Friendly staff, good location, clean room

    Nothing

    Property response:

    Dear Mr Hoan, Thank you for sharing your great stay experience at The Zenith, By Harrys recently. We are pleased to hear your great compliments and will share to all our associates. Again, thanks for having reviews and we look forward to welcoming you back soon to Hanoi. Liliana Operation Manager

    Dear Mr Hoan, Thank you for sharing your great stay experience at The Zenith, By Harrys recently. We are pleased to hear your great compliments and will share to all our associates. Again, thanks for having reviews and we look forward to w… Show more

    The Zénith, By Harrys
    21 July 2025
  • Hoàn

    Reviewed: 4 May 2025 · Stayed in May 2025

    Verified review

    Good location, new room and facilities

    High water pressure

    Property response:

    Dear Mr Hoan, Thank you for sharing your great stay experience at The Zenith, By Harrys recently. We are pleased to hear your great compliments and will share to all our associates. Again, thanks for having reviews and we look forward to welcoming you back soon to Hanoi. Liliana Operation Manager

    Dear Mr Hoan, Thank you for sharing your great stay experience at The Zenith, By Harrys recently. We are pleased to hear your great compliments and will share to all our associates. Again, thanks for having reviews and we look forward to w… Show more

    The Zénith, By Harrys
    21 July 2025
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  • Louise

    Reviewed: 30 April 2025 · Stayed in April 2025

    Verified review
  • Thuy

    Reviewed: 29 April 2025 · Stayed in April 2025

    Verified review
  • Dillan

    Reviewed: 25 April 2025 · Stayed in April 2025

    Verified review

    Lovely staff, easy check-in, cosy, comfortable. Lovely place, not sure why problem are moaning about hot water because I have long showers and never. Very good location, a lot nearby and the Train Street

    N/A - was perfect for a one night stay. I wouldn't mind longer but already had a family booking elsewhere.

    Property response:

    Dear Dillan, Thank you for sharing your great stay experience at The Zenith, By Harrys recently. We are pleased to hear your great compliments and will share to all our associates. Again, thanks for having reviews and we look forward to welcoming you back soon to Hanoi. Liliana Operation Manager

    Dear Dillan, Thank you for sharing your great stay experience at The Zenith, By Harrys recently. We are pleased to hear your great compliments and will share to all our associates. Again, thanks for having reviews and we look forward to we… Show more

    The Zénith, By Harrys
    21 July 2025
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  • Chen

    Reviewed: 23 April 2025 · Stayed in April 2025

    Verified review

    Beuatiful design, nice gym, walking distance to many things in old quarter.

    Bathroom drain had a very nasty sewage smell the whole time.

  • Ruby

    Reviewed: 20 April 2025 · Stayed in April 2025

    Verified review

    Well maintained apartments in a good location.

    On the pricier side.

    Property response:

    Dear Ruby Rose, Thank you for sharing your great stay experience at The Zenith, By Harrys recently. We are pleased to hear your great compliments and will share to all our associates. Again, thanks for having reviews and we look forward to welcoming you back soon to Hanoi. Liliana Operation Manager

    Dear Ruby Rose, Thank you for sharing your great stay experience at The Zenith, By Harrys recently. We are pleased to hear your great compliments and will share to all our associates. Again, thanks for having reviews and we look forward to… Show more

    The Zénith, By Harrys
    21 July 2025
  • Stephanie

    Reviewed: 20 April 2025 · Stayed in April 2025

    Verified review

    The location was brilliant, really close to everything but on a quiet street. Staff were brilliant and so helpful. I haven’t got a bad thing to say about the place. Highly recommend this place if you are wanting to explore the old quarters of Hanoi. Nicest place we stayed in Vietnam.

    Nothing

    Property response:

    Dear Stephanie, Thank you for sharing your great stay experience at The Zenith, By Harrys recently. We are pleased to hear your great compliments and will share to all our associates. Again, thanks for having reviews and we look forward to welcoming you back soon to Hanoi. Liliana Operation Manager

    Dear Stephanie, Thank you for sharing your great stay experience at The Zenith, By Harrys recently. We are pleased to hear your great compliments and will share to all our associates. Again, thanks for having reviews and we look forward to… Show more

    The Zénith, By Harrys
    21 July 2025
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  • Prinya

    Reviewed: 15 April 2025 · Stayed in April 2025

    Verified review
  • Christine

    Reviewed: 10 April 2025 · Stayed in April 2025

    Verified review

    This is a great place to stay. Quiet, clean and tastefully decorated. We had a one bedroom suite that was very large. The free laundry facilities were just around the corner. The location was also really good. Close to plenty of sites, but on a quieter street.

    Property response:

    Dear Christine, Thank you for sharing your great stay experience at The Zenith, By Harrys recently. We are pleased to hear your great compliments and will share to all our associates. Again, thanks for having reviews and we look forward to welcoming you back soon to Hanoi. Liliana Operation Manager

    Dear Christine, Thank you for sharing your great stay experience at The Zenith, By Harrys recently. We are pleased to hear your great compliments and will share to all our associates. Again, thanks for having reviews and we look forward to… Show more

    The Zénith, By Harrys
    21 July 2025
  • Brian

    Reviewed: 10 April 2025 · Stayed in April 2025

    Verified review

    Location was good short walk to old town and many restaurants and quiet street with no noise. Good value for money and helpful staff.

    Room was long and narrow, with not much natural light, Hanoi was over cast which didn’t help. I spend half my life at work sleeping in containers, so this just reminded me.

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  • Phillip

    Reviewed: 3 April 2025 · Stayed in April 2025

    Verified review
  • Dileepa

    Reviewed: 3 March 2025 · Stayed in February 2025

    Verified review
  • Sarthak

    Reviewed: 15 February 2025 · Stayed in February 2025

    Verified review
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