Reviews of TK123 Hanoi Hotel 3 stars

The hotel is adequate for the price. The small room felt tired and worn, but was clean and functional. The room was very hot upon entering, because the electric does not work without the room key inserted. The air conditioning controls were tricky, but cool once operating. During the peak morning shower use, the hot and cold water was were erratic. There are adequate electrical outlets for charging telephones. The WiFi worked fine. Breakfast begins early. The buffet was large and varied, but flavor was average. During our stay the other guests were particularly aggressive at the breakfast bar.

The small room felt tired and worn. The room was very hot upon entering, because the electric does not work without the room key inserted. During the peak morning shower use, the hot and cold water was were erratic. The buffet was large and varied, but flavor was average. During our stay the other guests were particularly aggressive at the breakfast bar.

We booked it solely because of its location close to the Hanoi railway station as a base for between 3pm and 9pm before we caught the train to Sapa. It was ideal and the facilities were perfect for a shower and a rest. In a nice street surrounded by restaurants. Staff were fantastic.

Nothing it was great .

In a good location

Hotel is old and not maintained. Lots of mould in bathroom. Shower over bath.

breakfast was okay. Nothing special.

Coffee/Tea cup too small. Not suitable for breakfast

Super expensive. Poor value for money charged.

The high price of hotel room. The room is small and the furniture old and not up to date.

Good service! Good location!

room was huge - there are 10 floors of rooms and most of them face the back of the hotel which is quieter (noise only comes from inside the hotel eg chairs scraping, guests in the hall). location is good; although it's not really near the old quarter, we stayed here because of proximity to the train station and the hotel itself is situated on a quieter alley, not like mercure around the corner which is on the main road (on which you'll need to rely on their soundproofing). there are a lot of cafes and food places in the alley itself. staff are excellent!!!! they were so nice to accommodate our request to delay checkout by 1 hour and we managed to leave our bags there until our train at 7pm in the safe hands of the reception. if you need anything, you can call down and it'll get sorted within 15 minutes. amenities: room had a kettle and teacups, tea coffee and two small bottles of water were replenished daily; toilet had razor, shower cap, shower gel, shampoo, conditioner, hand soap, cotton buds. there was a safe (but we couldn't open it) and hangers in a closet for clothes. towels were refreshed daily even tho we hung ours up and there was a fridge and tv in the room. AC controls were new looking and easy to control. mattress was medium firmness, pillows were of a soft to medium firmness. comforter was warm and the curtains were blackout. toilet had a built in bidet for both men and women as well as a hose and there was a wall mounted hair dryer but the cable was a bit short

the bathtub was a bit odd - it didn't feel like there was support at the bottom of the plastic tub where you stand under the shower head and we saw some cracks on the side of that area so it was a bit concerning. the water pressure was also a little bit weak. the tub itself was very high up so getting in and out was an exercise in safety and risk management. the grouting around the tub was also a little bit moldy. the shower head was also a bit oddly positioned- anyone above 169cm would struggle to have a comfortable shower without bending over to get under the water other than the precariousness of the tub and the odd positioning of the shower head - nothing to complain about. no comments on the breakfast bc we did not make it down in time any of the days (it runs from 630 to 9am). the staff, the location and the rest of the hotel are vvvv worthwhile!!!

Staff are very helpful and location great

The staff was very friendly and nice. The hotel was clean and and facilities were good. The highlight was amazing breakfast. Location was good, very close to the station

The only concern was that our room was on 11 floor and the lift access was only until 10 floor.